Sky Mobile, coming to Ireland

I’m looking for a bit of advice here if possible as two calls to sky failed to resolve things.

I switched from Three to sky and like many have had problems updating the mobile network settings. Just wondering if anyone else had difficulty accessing 4g/5g and if there is a workaround you used to fix this. My download and upload speeds are 11 and 21 mbps so pretty terrible.

To explain what I think is wrong, I’m using a iPhone and when I access Setting/ Mobile data options/ voice and data/ my options are limited to 2g, 3G and LTE. Also on the Mobile Service Screen (just under the personal hotspot row) the heading is TELE2 where it used to read 3 IRELAND which seems wrong.

As this is my first time porting my number I’m hoping the glitch is down to a stupid misstep on my part….

Any advice appreciated.

Thanks. I can’t understand why the two sky agents couldn’t tell me that!

I’ll have to look further into the slow speeds. The coverage checker didn’t seem too bad for my address but at least I know I get 4g.

I did get a 2FA issue yesterday when trying to sign up for something with a spam bucket account I keep on GMail. Google sending SMS codes and took probably 15 attempts to get through. Verifications via apps are working fine though

No, porting out your number should close the account. You'll get billed the full €15 but then get a credit for the days you didn't use the next month.

I actually couldn't port out as I couldn't receive the SMS with the verification code. It was a secondary work number that I ported in so was ok with losing it after spending hours on phone doing basic troubleshooting, restarting my phone etc. I made the call to support over sky mobile wifi calling and the called even dropped twice while talking to them.

I've a OnePlus 12R and no WiFi calling or VoLTE where I did on Eir. I think somebody else with a OnePlus previously in the thread is in the same boat, so I think the hypothethsis of them only being available on select handsets is correct. They may expand it, they may not. I might contact them to see what they say. It's not a deal breaker for me, as I don't use the phone as a phone on a day to day basis

This typically means they use a proprietary Wi-Fi and VoLTE calling solution. Telstra in Australia has the same problem.

I'd love to see the take up figures for this and the number porting back out.

@EryykTV Whats proprietary wifi calling?

Unlike 2G/3G/4G/5G where it's standardised and everyone has to follow the same specs, Wi-Fi and VoLTE have no set standard and every carrier can have it's own implementation of the service. Therefore Telstra in Australia and Sky Mobile in Ireland seemingly only approve it for certain devices.

Feel free to watch this video for more interest of how shutting down 2G and 3G networks is actually really bad since forcing everyone to use VoLTE or Wi-Fi calling is bad as if you don't have an approved device you are SOOL.

https://youtu.be/RPlTz-3estM?si=4X0Uk0okAPRul8EO

The Vodafone PAYG everything unlimited plan is 30 FYI.

Today in reddit I read 'Sky are a nightmare to deal with. 12 month minimum contract and if you leave early you have to pay the full amount until the contract ends. They also have in their TOS that if you order a sim and don't activate it that the billing will start automatically anyway.' 

True?

Full terms and conditions below. You will have to pay termination charges if you end your contract early, except in certain cases, such as Sky increasing the service price.

According to the terms and conditions, bulling starts once you activate your SIM card.

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/blta6f491d7b09da629/66cee81b62373b9192723fa8/download?disposition=inline