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Ticketmaster and dynamic pricing

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Comments

  • Registered Users, Registered Users 2 Posts: 906 ✭✭✭Dontfadeaway


    But that’s not true for Taylor’s. VIP was all over and people were giving out about the amount of them. Look back on the thread.



  • Registered Users, Registered Users 2 Posts: 2,867 ✭✭✭StrawbsM


    the Competition and Markets Authority in the UK want to hear from people

    IMG_4870.png

    https://connect.cma.gov.uk/oasis-tickets



  • Registered Users, Registered Users 2 Posts: 169 ✭✭Grey123


    The issue I have is around the randomness of the high prices. Demand outstripped demand from the start.

    I wonder would Ticketmaster look at your account history before assigning you a €400 standing ticket vs €87?

    If you knew someone had bought a ticket for that price before they would be a better bet than someone who regularly buys cheap tickets



  • Registered Users, Registered Users 2, Paid Member Posts: 13,610 ✭✭✭✭Exclamation Marc


    Maybe crossed wires here. I meant that there's no way of knowing how many tickets were 'platinum or in-demand tickets' generally. For Oasis it seems like it was relatively low as the admittedly small sample size on Boards spat out only one or two people who paid for them whereas the rest said they got face value tickets.

    The VIP tickets for Taylor Swift were indeed in various places in the stadium as she had so many different tiers of VIP tickets. I'd agree that it seemed that there were loads of Taylor Swift VIP tickets but similarly, we have no idea how many or what % of tickets were VIP tickets.



  • Registered Users, Registered Users 2 Posts: 9,154 ✭✭✭10-10-20


    Very good point. Potential use of targeted selling due to the use of TM account history.



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  • Registered Users, Registered Users 2 Posts: 1,304 ✭✭✭Shakyfan


    Are you daring to doubt fanirish who knows everything there is to know?



  • Registered Users, Registered Users 2 Posts: 1,486 ✭✭✭Mrs Shuttleworth


    In a sense I'm lucky with my advancing years in that anyone I really wanted to see is either deceased or definitely will have retired within five years at the latest. There's only two acts capable of pulling off the particular magic of a massive stadium show and that's ACDC and The Stones. Paying that kind of money for Adele, Coldplay and Taylor Swift is laughable.



  • Registered Users, Registered Users 2, Paid Member Posts: 13,610 ✭✭✭✭Exclamation Marc


    Yeah there are definitely only certain acts that can pull off a stadium show. I would say that Coldplay and Taylor Swift did that (but that's my personal opinion), primarily because they used the stadium and its size to its fullest. Agree on the Rolling Stones, their show in Croke Park was killer.

    Adele, Ed Sheeran and others just look lost on stage when the venue is too big.



  • Registered Users, Registered Users 2 Posts: 1,486 ✭✭✭Mrs Shuttleworth


    BTW does anyone know the real reason Prince's 2008 Croke Park gig was cancelled? Standing was €90. Seats €125. Prince was sued by MCD and there was a settlement. No real information was ever given. 55,000 tickets were sold.



  • Registered Users, Registered Users 2 Posts: 6,287 ✭✭✭Fanirish


    Prince just decided on whim not to play it.
    He told Denis Desmond of mcd to chill a few weeks before



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  • Registered Users, Registered Users 2 Posts: 19,350 ✭✭✭✭kippy


    So there's currently a ticket for sale for the saturday up in the Davin - 721 - it's 517 odd euro.

    There's a standing as well for Sunday at 437.30.

    Not sure whether those include fees, probably not.

    Now, these obviously no major queues (a small one maybe) today - but do people think that ticketmaster are doing anything wrong with their practices in selling these tickets versus what they were doing last weekend?



  • Registered Users, Registered Users 2, Paid Member Posts: 13,610 ✭✭✭✭Exclamation Marc


    Not at all. People would be complaining if they weren't able to sell their tickets through Ticketmaster given that there is nowhere else to legally sell/transfer them at present.

    You should be able to transfer/sell them as soon as you like.



  • Registered Users, Registered Users 2 Posts: 14,082 ✭✭✭✭dulpit


    Less of an issue now. I queued just to see, took me 20 seconds and I can see the price, I'm not being put under time pressure and if people paid €x for them, then it's fair they can sell them on at the same price. I'm not super cool about ticketmaster being able to get fees on the resale again though.



  • Registered Users, Registered Users 2 Posts: 19,350 ✭✭✭✭kippy


    Now, as an edit to this. Both of these tickets are now gone - ie someone bought them in the past hour - probably less.

    So I ask the question again: do people think that ticketmaster are doing anything wrong with their practices in selling these tickets versus what they were doing last weekend?

    Or should people be up in arms about the "tactics" used by ticketmaster to sell high priced tickets to people - bearing in mind the queue was almost non existent today, you would have had some time to make a decision etc, yet two people felt that these tickets were worth buying………..



  • Registered Users, Registered Users 2 Posts: 19,350 ✭✭✭✭kippy


    The thing is, you could see the price you were being offered the tickets at over the weekend as well, once you got to the top of the queue - same as today - just the queue was smaller today, but the prices were similiar (depending on when you got to the top of the queue over the weekend).

    I don't have issues with people reselling tickets using ticketmaster however that's not really the point I am making.

    If there is anough demand tickets of these prices points are very easily justified from the "sellers" perspective. Morally, different kettle of fish.



  • Registered Users, Registered Users 2 Posts: 14,082 ✭✭✭✭dulpit


    See my post immediately above yours. There's no pressure tactics in play now, it's less of an issue.

    It's extremely poor form on Oasis's part that they are happy to have gigs where tickets are going for €500+ as an official price, but that's on them.



  • Registered Users, Registered Users 2 Posts: 19,350 ✭✭✭✭kippy


    There wasn't anyone with a gun to anyones head over the weekend either (maybe there was on an individual basis) - if you think a queue of hundreds of thousands long is a "pressure tactic" you're mistaken. Thats the reality of a very popular event for which there is high demand.

    The timelines to make a decision were very similiar today (a couple of minutes, granted without the long queue) - and two people made the decision, after all the talk of the past few days etc) to spend hundreds of euro on tickets…….



  • Registered Users, Registered Users 2 Posts: 971 ✭✭✭ledwithhedwith


    again your missing the point about the dynamic pricing vs early bird menus , flights etc. you aren’t waiting in a queue for all that crap and then presented with a new price.



  • Registered Users, Registered Users 2 Posts: 6,287 ✭✭✭Fanirish


    again as repeated here, it’s the same for all high demand events, whether it’s six nations or whatever. When it’s your turn to buy they offer what’s available at the set prices. If you walk up to box office at a Broadway play after queing for ages and they tell you that only expensive seats left for tonight.
    The dynamic price wasn’t actually dynamic it said the same. Now the only issue is that dynamic price wasn’t advertised in advance. Mcd/oasis not publishing price list is a failure.



  • Registered Users, Registered Users 2 Posts: 971 ✭✭✭ledwithhedwith


    exactly my point , wasn’t advertised in advance. Ie presented with a new price.its the key reason why the uk authorities are looking at it. Can’t be compared to a box office queue where only the dear seats are left when you known the price range.



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  • Registered Users, Registered Users 2 Posts: 19,350 ✭✭✭✭kippy


    Even if every ticket price tier were advertised in advance(as they should have been) the mechanics of an in demand and oversubscribed event would mean that it would only be when you got to the top of the queue before you know what options were left from that pre published list of tickets prices.....you'd still have to make a decision with the information available to you at that point in time. It is very obvious to me based on the example from earlier today when people had plenty time to make decisions that there are enough people out there willing to pay big money for tickets no matter what queues exist.

    Thats the crux of this issue, setting enforced top prices for tickets may solve it but is that right?



  • Registered Users, Registered Users 2 Posts: 6,287 ✭✭✭Fanirish


    and again Irish consumer law is that price at point of purchase is all that is required. Which Ticketmaster did give to people. So I don’t think there is any real substance to complaints.



  • Registered Users, Registered Users 2 Posts: 971 ✭✭✭ledwithhedwith




  • Registered Users, Registered Users 2 Posts: 971 ✭✭✭ledwithhedwith


    It’s pretty simple to lay out the prices or the potential prices before the queue begins , and then you can choose to take your chances queuing or not. That isn’t what happened last Saturday.



  • Registered Users, Registered Users 2, Paid Member Posts: 13,610 ✭✭✭✭Exclamation Marc


    It was though. Giving you the price before you check out is sufficient to meet the requirements of being informed of the price in advance of purchase. It's black and white in that sense. It would only be a problem if you pressed 'Purchase' on a face-value ticket of €150 and THEN they charged you €450.

    When you have the ticket in your basket, the full and final price is broken down with the service charge and delivery charge (if any) - BEFORE you commit to the purchase. THAT is sufficient for you to be told of the price.



  • Registered Users, Registered Users 2 Posts: 971 ✭✭✭ledwithhedwith


    god how many times. You should know the price range before you enter a 4 hours queue ffs. It’s common sense. I got mine on presale anyway but it’s left a sour taste .



  • Registered Users, Registered Users 2 Posts: 971 ✭✭✭ledwithhedwith




  • Registered Users, Registered Users 2 Posts: 3,643 ✭✭✭Pauliedragon


    The CCPC are having a look it seems. I can't see much coming from an investigation but you never know.

    https://www.rte.ie/news/business/2024/0906/1468795-oasis-ticketmaster/



  • Registered Users, Registered Users 2 Posts: 1,601 ✭✭✭forumdedum


    Remember years ago when Ticketmaster set up a resale company. I think recent laws stopped it. I recall because I got ripped off on it by Ticketmaster when I resold tickets. I had to cough up money.



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  • Registered Users, Registered Users 2, Paid Member Posts: 13,610 ✭✭✭✭Exclamation Marc


    I agree that it would be good to know. I think it would be a great idea and that transparency would be great.

    I was simply pointing out that it's not a legal requirement to know. They haven't broken any laws despite how irritating the process is.



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