Ticketmaster and dynamic pricing

Exclamation Marc

https://www.boards.ie/discussion/comment/122605388#Comment_122605388

I think that the biggest issue re: the Live Nation monopoly is how they've tied up certain venues in Ireland when there are a distinct lack of alternatives. Would agree that Ticketmaster is the least of the industry's problem - whilst they could do better in some aspects, they just become the fall guy.

Fanirish

https://www.boards.ie/discussion/comment/122605468#Comment_122605468

I just don’t see any alternative ticketing company doing a better job for lower ticket fees.
the industry has priced in this rebates into their operational model/budget.
Ticketmaster is a handy fall guy for a ton of artist mangt decisions, it’s also deflects the fact that artists get rebates on the €7-10 fee per ticket for those big shows.

tom1ie

Folks i got a presale link to imagine dragons and I tried to get tickets on Wednesday.
To cut a long story short I selected two tickets and the TM website said “we are securing your tickets”

I went through my PRSB authentication process and the TM website then continued processing my tickets, but then I got a message on the screen from TM saying “it’s not you- it’s us, we are currently experiencing an issue with your order”

No money was taken out of my account and I have no tickets.
Is this just a case of the TM website being a joke shop, or was I unlucky or what’s the craic.
I don’t hold out much hope of securing two tickets in the general sale.

Fanirish

https://www.boards.ie/discussion/comment/122610098#Comment_122610098

it’s happens to people. Authentication does cause the order to time out the connection etc

dulpit

I was buying a ticket for Linkin Park presale today in London. Joined queue, was number 8k or so, got to top of queue. Very little available. Every seat I clicked disappeared. Then I got kicked from queue. Rejoined, now I'm 33k in the queue.

Got back to top of queue, more seats available now than earlier. But weird restrictions. I was only buying 1 seat. I was told I couldn't buy a seat it if left only 1 seat available in a row. I was told I couldn't buy an aisle seat unless I bought 2 seats.

Kept refreshing the page and finally for sorted, but what a pain in the hole. Are these weird scenarios likely to be a ticketmaster policy or a venue policy I wonder?

And what's the story with seats randomly appearing and then disappearing while you queue?

Fanirish

https://www.boards.ie/discussion/comment/122610539#Comment_122610539

ticketmaster standard policy is not to allow single seats to be left in a row on presales or on initial sales. Reason being that it doesn’t want dozen or hundreds of single seats left to be sold as for obvious reasons they are nearly impossible to shift.

Not all presales tickets are made available initially, they release blocks of them at a time during the morning of presales.

Seats appear and disappear as they can be in other people’s baskets and when they get released they go back into circulation.

Also the ticketmaster system is not 100% live, it can show tickets that have been bought a minute or two ago. Ghosts in the system essentially

BaywatchHQ

I also had issues buying a Linkin Park ticket, I kept refreshing and by the time I got zoomed into the section the seats were gone. I did this over 20 times. Then half an hour new tickets came up via AXS and had to make do with a standing ticket. I wonder why standing tickets are more expensive when you are almost guaranteed a worse view?

dulpit

https://www.boards.ie/discussion/comment/122623054#Comment_122623054

Closer to the stage though. Plus jumping around.

geographica

I got two tickets for a concert from ticketmaster today and it says mobile only (FFFFFS) does this mean I have to be there with my phone (they aren't for me) or give my phone to the person, or can they download the app and I give them my log in details to show on their phones on entry?

Ash.J.Williams

https://www.boards.ie/discussion/comment/122575429#Comment_122575429

That's a great idea,

dulpit

https://www.boards.ie/discussion/comment/122628843#Comment_122628843

You could always transfer the tickets to their ticketmaster account when that option becomes available?

geographica

https://www.boards.ie/discussion/comment/122628900#Comment_122628900

At the moment its greyed out and it says if its greyed out then then they aren't eligible for transferring, can this change?

Exclamation Marc

https://www.boards.ie/discussion/comment/122628964#Comment_122628964

99. 9% of the time it does. But it might not be until the week of the gig depending on the artist/ticketmaster. I wouldn't worry.

mcdonut

There is an amendment to the Sale of tickets act before the Oireachtas .

https://www.oireachtas.ie/en/bills/bill/2024/87/?tab=bill-text

MisterAnarchy

https://www.boards.ie/discussion/comment/122711314#Comment_122711314

They should ban Platinum too while they are at it, otherwise its of no use.

They can just make all the higher priced tickets platinum.

Of course they could get around that by introducing alot more VIP bundles like some of the Coldplay ones I recently saw for Wembley. A fabric wristband and a laminate are the xtras.

The whole bill isnt fit for purpose, all its done is given Ticketmaster a monopoly and resulted in more expensive tickets than ever.

Fraud on social media and the black market is also through the roof as there are no comebacks.

Wanderer78

https://www.boards.ie/discussion/comment/122711314#Comment_122711314

thank god, but shur live nation will probably just come up with other scams after the fact, but at least this is something….

Exclamation Marc

https://www.boards.ie/discussion/comment/122711375#Comment_122711375

That's what they're aiming at.

Platinum tickets are effectively dynamically priced or market based priced tickets.

Exclamation Marc

https://www.boards.ie/discussion/comment/122711384#Comment_122711384

What will just happen is that tickets will be more expensive, simple as.

A ticket will be maybe €10-€20 more expensive across the board for all seats in that gig. That'll cover whatever they can't get dynamically (which is usually a relatively small % of tickets that are platinum/dynamic priced).

Optically it's a lot better for the consumer, but they'll pay more.

Wanderer78

https://www.boards.ie/discussion/comment/122711402#Comment_122711402

…so rising prices is good for customers, thats an interesting take!

…we ve no clue what percentage of tickets have been dynamically priced, as we re not privy to that data, nor ever will be…..

Exclamation Marc

https://www.boards.ie/discussion/comment/122711421#Comment_122711421

I didn't say rising prices were good for consumers - hence the 'but' in the sentence.

I said optically it's (as in the law) is better for consumers - in that they will see the price of tickets up front and won't get presented with vastly inflated ticket costs at the last minute as they get to the event page. They'll know going in what the price is.

But the reality is that ticket prices will increase to cover the lost revenue. So ultimately the consumer will foot the bill. It just won't be the x% of dynamic/platinum pricr tickets - it'll be everyone.

Kilteragh

Robert Smith:

“It was easy to set ticket prices, but you need to be pig-headed. We didn’t allow dynamic pricing because it’s a scam that would disappear if every artist said, ‘I don’t want that!’ But most artists hide behind management. ‘Oh, we didn’t know,’ they say. They all know. If they say they do not, they’re either f***ing stupid or lying. It’s just driven by greed.”

Jaffa3000

https://www.boards.ie/discussion/comment/122711402#Comment_122711402

It doesn’t mention the outrageously priced VIP tickets either which is the other option to dynamic tickets.

Exclamation Marc

https://www.boards.ie/discussion/comment/122716980#Comment_122716980

Yeah, they won't change unfortunately. The issue is standard tickets costing the same to different buyers.

But you're right to mention them, you'll now see more of those 'VIP' tickets with extra tat to justify their name.

Zardoz

Interesting article here, confirms what most people know.

The artist is complicit in Dynamic Pricing and the dynamic price is partly calculated based on the number of people in the queue.

https://www.ultimate-guitar.com/news/general_music_news/avenged-sevenfolds-m-shadows-unmasks-truth-behind-dynamic-ticket-pricing-artists-love-to-hide-behind-live-nation-and-ticketmaster-and-go-oh-we-had-no-clue/

In a new interview with Bradley Hall, Avenged Sevenfold's M. Shadows said that Ticketmaster only applies the dynamic pricing model with artist consent.

"It's very clear Ticketmaster created a tool to allow artists to opt into this. It's not Ticketmaster just taking all the top end. It's the artists. And artists love to hide behind Live Nation and Ticketmaster and go, 'Oh. We had no clue. Can't believe it.'"

Shadows argued that most fans would want to see their favourite artists rewarded proportionally to the levels of demand for their art. At the same time, he admits that the way it is being done leaves a bad taste in many people's mouths:

"You have all these little arguments and there's macro and micro arguments about all of it. And that's really what's happening. So, at the end of the day, ticket prices go up when somebody in the queue sees … there's too many people in there, [and] they raise the prices until people stop buying. And that is what the music industry calls fair market value."

Ticketmaster are for the fans

pah

Trying to get my daughter a ticket for d-block at the Marquee, was only 1200 in queue and having "Something went wrong" as below??

My wife has same problem, have tried phone, computer & computer incognito, same problem, rejoining start of queue and 16th position, straight into ticket sales but this same error all the time :confused: