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Ticketmaster and dynamic pricing

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Comments

  • Moderators, Entertainment Moderators Posts: 11,042 Mod ✭✭✭✭squonk


    I’d say the “Ticketmaster are great” Lads from the other thread will arrive soon enough.



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    But you have a choice as well with tickets - buy or don't buy…………..



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    Who is saying ticketmaster are great?

    For some reason people think they have no option but to buy something if its there in front of them - that seems to be the issue here.



  • Registered Users, Registered Users 2 Posts: 793 ✭✭✭Lemsiper


    Some people don't have a choice to stay somewhere other than accommodation



  • Registered Users, Registered Users 2 Posts: 9,714 ✭✭✭Oscar_Madison
    #MEGA MAKE EUROPE GREAT AGAIN


    Yeah totally - it will short term I guess but come next year? Yeah some will remember and shy away from the Oasis overpriced sho1e merchandise tent but it will still be tempting for many



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  • Registered Users, Registered Users 2 Posts: 8,575 ✭✭✭Rows Grower


    I remember years ago the government brought in a law to make ticket touting illegal, it's number one objective was fans could not be charged more than the original value of the ticket.

    Ticketmaster have just cut out the middleman and are touting the tickets above face value themselves.

    Time to see the law applied which is a fine of up to 100k euro or up to two years in prison if you sell tickets for above their face value.

    The audacity of these people is disgusting.

    "Very soon we are going to Mars. You wouldn't have been going to Mars if my opponent won, that I can tell you. You wouldn't even be thinking about it."

    Donald Trump, March 13th 2018.



  • Registered Users, Registered Users 2 Posts: 9,131 ✭✭✭10-10-20


    The way I see it is that dynamic pricing is a creation of consumerism and lacks definition as it's a open-ended profiteering strategy.

    If you take any hypothetical reasonably popular band who are touring, the vast majority of their gigs are going to be desirable to the average punter and would be reasonably expected to sell out in a short time. A marketing strategy therefore would try match the availability to the demand, but this creates a three-fold opportunity to the gougers such as ticketmaster:

    1. What defines when a gig is "in demand" and therefore subject to dynamic pricing; and how is the level of demand measured and respective pricing increases applied? It can't be left down to Ticketmaster to define as they have been proven to be dishonest in this respect.
    2. What then happens in a case where a gig is sold as a one-night event and the ticket prices are highly desirable and therefore dynamically priced on that basis - but then a second night is later announced. Ticketmaster have then modified the marketplace by later increasing the availability of a limited commodity. This is commonly called market manipulation.
    3. Irish legislation has made it illegal to sell tickets at a value inflated from their face-value, but if you control the face-valve (through dynamic pricing) and also control all of the resale opportunities, then you're defined as a monopoly within a closed marketplace.

    So this absolutely needs to be tackled at a European level and not just an a national level, but the end result should require the separation of Ticketmaster from Live Nation and then also from the resale websites at a minimum.



  • Registered Users, Registered Users 2 Posts: 13,585 ✭✭✭✭Exclamation Marc


    The ability to stay somewhere else is irrelevant. You could argue by that logic that there are other gigs you could go to.



  • Registered Users, Registered Users 2 Posts: 13,585 ✭✭✭✭Exclamation Marc


    Interested for that... Not sure I've seen one poster claim that they're great or even good yet.



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    But it's fairly simple to avoid the impact of a ban on this type of selling.

    For concerts where demand is likely to outstrip supply you have various tiers of fixed ticket prices.

    X for the first 10K standing tickets sold, 2X for the next 10K etc etc and so on……

    For gigs like this one X could have been 150 euro……..

    Ultimately, if you have fans willing to pay stupid money for tickets (which is the case for numerous gigs we have seen over the past few summers) and where supply is no where near demand AND where the artist wants to maximise revenue - there isn't much you can do…….

    Agree, that anything is done has to be at least pan european otherwise artists will chose to go to countries where its not in effect.



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  • Registered Users, Registered Users 2 Posts: 460 ✭✭martco


    so make it illegal

    this maximum monetization method escalates greed, the consumer gets gamed and screwed while big business highfives

    and yet again with all things that go digital it becomes a 1 or 0, winners and losers, haves vs have nots

    also the Gallagher gobshites can stfu now with any claims they're of the working classes because they're 100% in on it

    pure profit and greed

    that's my opinion



  • Registered Users, Registered Users 2 Posts: 13,585 ✭✭✭✭Exclamation Marc


    It will be very amusing to see reactions if it comes out that only a tiny % of tickets were dynamically priced and people will have to find something else to get their knickers in a twist about.



  • Registered Users, Registered Users 2 Posts: 9,131 ✭✭✭10-10-20


    True, but it pisses on that marketing model and disrupts it. It will probably end up akin to fuel pricing but in this case you'll get to see the ticket pricing and availability in advance, ie:

    7,000 standing at 80 EUR
    500 standing at 180 EUR
    20,000 seated at 120 EUR
    25,000 seated at 170 EUR
    3,000 seated at 210 EUR

    …and so on. It's then still stinks but at least it's up-front.



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    It won't change the end result but agreed it would be more up front.



  • Registered Users, Registered Users 2 Posts: 3,631 ✭✭✭McFly85


    Dynamic pricing for gigs such as Oasis is a complete joke. You can have someone at their computer 10 hours before the sale paying multiples of what someone who was at their computer 1 hour beforehans(which doesn’t happen with airlines and hotels for whoever insists it’s the same thing).

    Its meaningless and not based on demand, ultimately its Ticketmasters algorithm deciding that you’re simply going to have to pay more because of where you were assigned in the queue.

    Hopefully the EU do something about it. Can’t stop bands demanding ridiculous amounts of cash, but don’t force someone to pay way more than they should. Have the ticket prices posted 48 hours before sale so people know what they should expect.



  • Registered Users, Registered Users 2 Posts: 3,186 ✭✭✭Peter Flynt


    Valencia in La Liga in Spain are bringing this in with their league matches. It's the way it's going to be in the future. Demand will set the price and events like football matches and concerts will be the preserve of the rich only.



  • Registered Users, Registered Users 2 Posts: 3,186 ✭✭✭Peter Flynt


    When Mary Lou McDonald came out with an idea to set house prices at €300K the outrage from the shysters in government was off the scale. Now it's outrage because concert ticket prices are not set in stone.



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    Again, no one is being forced into paying more than they should. The consumer has the option at any stage not to buy the ticket.



  • Registered Users, Registered Users 2 Posts: 4,509 ✭✭✭Stillill42


    People keep saying 'concerts' like they're all the same. It's doing my head in. It's like saying 'football matches' when you're talking about Champions league finals. There'll be 20 great gigs in Dublin this week, great acts in lovely, small venues with crowds made up of sound people who love music. I don't give a **** if Coldplay become an act only accessible to the rich. Actual music is there whenever people want it.



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    Rich is a very subjective word.

    I'd argue that most concerts/football matches/events are currently the preserve of the "rich" only already and have been for decades. An average person living in Ireland is richer than 97% of the worlds population………



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  • Registered Users, Registered Users 2 Posts: 8,154 ✭✭✭MrMusician18


    The in demand algorithm is really quite simple. A range will be set by the promoter and as tickets sell the price creeps up. If too many people reject a particular price, then the demand price starts to fall. Demand pricing tries to find the correct market value for a ticket at a particular time.

    So for example, we will say during a sale demand pricing is triggered, and prices rise to €300. All of a sudden people at the top of the queue stop buying and pull out. The price will then fall back to a level to where the ratio of buys to fails becomes acceptable.

    As tickets continue to be sold, the market becomes aware of the scarcity and the price rises. The purchase to fail ratio changes too and also reflects the size of the queue remaining.

    The only way to defeat demand pricing is a collective refusal to engage with it. That requires a level of organising which I doubt is possible these days



  • Registered Users, Registered Users 2 Posts: 13,735 ✭✭✭✭Purple Mountain


    Being logged into the site at 5am was no advantage. The waiting room opened at aprx 7.55am so everyone who clicked at that time went in at the same time.

    How they randomly allocate who is placed where in the queue at 7.55am is the million dollar question.

    To thine own self be true



  • Registered Users, Registered Users 2 Posts: 3,631 ✭✭✭McFly85


    But the consumer is spending hours of their time and being kept in the dark as to what they’ll actually have to pay. If they do manage to get through the queue then they’re presented with obscenely high priced tickets and given a few minutes to decide whether or not to pull the trigger. Between the stress of it all, hype and fomo, it all seems designed to prey on fans and bleed them dry.

    It’s a completely scummy practice that people shouldn’t be subjected to.



  • Registered Users, Registered Users 2 Posts: 9,131 ✭✭✭10-10-20


    I get it, you get it… but the average punter doesn't either want to have to understand that or even need to. It should be just like in the pubs where you see the price list on the door. No smoke and mirrors or fancy algorithms. Face-value of the bearer instrument (the ticket) should mean just that. Ticketmaster can't pick and choose how they want to run the sale and potential resale without oversight.



  • Registered Users, Registered Users 2 Posts: 8,154 ✭✭✭MrMusician18


    I think it is unfair that price information is withheld from the queue. All people have to go on regarding the state of the ticket market during a sale is social media, which really isn't good enough.

    I think dynamic prices should be required to be provided in real time to the queue. I think this is something that promoters and acts would strongly resist. If the queue starts to collapse as prices increase then that takes away much of the pressure of making the purchase when presented with it.



  • Registered Users, Registered Users 2 Posts: 6,207 ✭✭✭Fanirish


    dynamic pricing only affects a handful of concerts out of hundreds if not thousands a year in ireland. It’s all getting overblown



  • Registered Users, Registered Users 2 Posts: 9,131 ✭✭✭10-10-20


    Yes, quench the instantaneous demand would be a good idea, except there's a massive hole in this plan, and that's the bot accounts which is buying up tickets. Even if you could get the humans to agree to back-off, the bots would just attempt to snap up the tickets.

    The solution here is probably the blockchain as a means of controlling all of this mayhem.



  • Registered Users, Registered Users 2 Posts: 36,747 ✭✭✭✭o1s1n
    Master of the Universe


    Not if you had your heart set on going to one of said dynamically priced events and couldn't afford it in the end.



  • Registered Users, Registered Users 2 Posts: 19,347 ✭✭✭✭kippy


    No matter what "system" there is, the consumer won't know until they get to the top of the queue what price options are availabe (because lower priced tickets may no longer be available). They might know the tiered prices that MIGHT be available to them and MAY have had the chance to decide before hand how much they were willing to pay.

    And again, the consumer is not forced into anything - they have the opportunity to decide/chose.



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  • Registered Users, Registered Users 2 Posts: 3,186 ✭✭✭Peter Flynt


    That's capitalism. Happening everywhere else in the economy.



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