Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Switching electric/gas providers (see first post for links)

1305306308310311417

Comments

  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    flogas seem to be the only company that doesn't send an email to confirm sign up, they are a strange company in that regard but tif that is how they save money then so be it. Maybe it is just me being paranoid but i hope i am switched over because 9 days later not even a hello, energia then would be spamming non stop with win this or save this and electric ireand were the same before that.

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    Submit a meter reading and get a bill issued.

    If you filled out the form and heard nothing, usually means you're switched over. If there's an issue, they'd contact you. They are odd in this but I doubt its to save money. Wouldn't cost much (if anything) to send an automated email once a flag is activated in their database.



  • Registered Users, Registered Users 2 Posts: 3,682 ✭✭✭Kaisr Sose


    A significant and unreversible change in meter status definitely should be highlighted / clearly stated not be buried in small print/terms of offer.

    I don't understand how a smart meter that operates perfectly as a 24hr non-active, cannot revert back from active smart to non-active smart. If I recall correctly, it was stated on Prime Time two weeks agon that there is no technical reason for it, it's the providers that restrict it. Maybe having a 24hr smart tarrif instead of time of use tarrif was what they were referring to.



  • Registered Users, Registered Users 2 Posts: 23,103 ✭✭✭✭ELM327


    Yes, their automated comms is awful, but they are the cheapest rate for the second year running so, like yourself, I'll likely be going there in a couple months time.



  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    I signed up over the phone, I’m sure it will be fine

    The internet isn’t for everyone



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    Not quite (from, https://www.rte.ie/news/primetime/2024/0422/1445042-smart-tariff-uptake-at-just-11-despite-major-smart-meter-rollout/ which I assume is based on the episode):

    ESB Networks added while tariffs are a matter for each electricity supplier, "there is no requirement to change the meter configuration if a customer decides to move back to a flat tariff from a smart tariff, the supplier is not restricted in how it prices each period."

    My understanding (and this could be wrong) is that its an ESB decision to prevent rollback. Once you start supplying energy providers with 30 minute data, there's no going back. You must continue to provide them with that data. That's what smart activation really means. That decision makes sense to me. You can't decide to force companies to physically read your meter again.

    However, there is nothing preventing energy suppliers providing equivalent rates i.e. 24 hour rates with that smart data.

    EDIT: I agree it should be highlighted. What EI did isn't something I agree with.



  • Registered Users, Registered Users 2 Posts: 181 ✭✭alfa_aficionado


    No - digital meter. Just use a lot of electricity 😂. Annual consumption >20,000 kWh

    9.1kWp (5.6E/3.5W)



  • Registered Users, Registered Users 2 Posts: 181 ✭✭alfa_aficionado


    I'm with them at the minute on their fixed 12-month Community plan from last August - I wonder if they'll let me change over if I call them up though?

    9.1kWp (5.6E/3.5W)



  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭daheff


    Electricity is a homogenous product. so really you are only looking at price and service as differentiators. I've had very little dealings with any provider to have an issue with service. generally sign up for a year and move on if their rate isn't good.



  • Registered Users, Registered Users 2 Posts: 181 ✭✭alfa_aficionado


    I thought it was an affinity offer too, ie meant to be for employees of Certa? Would they not ask you where you heard about the offer if you called them?

    9.1kWp (5.6E/3.5W)



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    The certa offer is for anyone and can be found on their FB page.

    To answer your previous query, no. They have stopped people ending their fixed contracts early and rolling into a different one. August would be too far away for them to allow it. Always worth calling and asking tho.



  • Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    I think you're wrong there. My smart meter was never activated and I can get the half hourly readings via the esbn site.



  • Registered Users, Registered Users 2 Posts: 351 ✭✭tx_tx


    I'm in the same situation, but oddly enough, I can also see on the ESBN portal that they're providing meter readings to my supplier every couple of months. So I'm guessing, while I can see my 30 minute interval data, my supplier can't.

    Anyway, it's a CRU decision that consumers can't switch back to non-smart. It's documented online, I posted a link on this thread sometime last year where they explained why they won't change that decision, in reaction to suppliers asking for it. If I had to guess why, I'd say it's to avoid forever maintaining more MCCs than they need, they probably want MCC01/02 to be gone for good in maybe 5 or 10 years.



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    Did you read the article? Obviously not.

    Electricity supply companies can only obtain access to the 30-minute breakdown from ESB Networks when a customer signs up for a smart tariff.

    While consumers can request their smart electricity usage data directly from ESB prior to switching there is no way to cross reference the data with available price plans.

    Your smart meter isn't activated, youre on a standard tariff. You can get it from the ESB however you like. That's what activation is. Suppliers cannot and when you allow them get it, you can't go back. How exactly am I wrong?



  • Registered Users, Registered Users 2 Posts: 738 ✭✭✭bewhiched


    JUst signed up



  • Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    I didn't realise your provider couldn't see the data, pesky little thing in the way here, it's called a job😏

    Only for your man setting up energypal nobody would have a clue how to pick a provider. It's a great site.



  • Moderators, Business & Finance Moderators Posts: 7,005 Mod ✭✭✭✭Sheep Shagger


    **** it, am on the BWG deal from last year. Got rejected when I tried to move to the BWG renewal deal the other week as am still on contact.

    Tried again again now, second time lucky hopefully.



  • Registered Users, Registered Users 2 Posts: 12,594 ✭✭✭✭ben.schlomo


    They e stopped transferring those who are still well within contract, tried 2 agents a few weeks back.



  • Registered Users, Registered Users 2 Posts: 3,682 ✭✭✭Kaisr Sose


    @bren2001

    I cant take part of your message, so copong this out

    You can't decide to force companies to physically read your meter again.

    A non-actived smart meter can still be read remotely. Since mine went in have no more estimated bills. With the old meter, on at least one occasion, I had two estimated bills in succession.



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    Suppliers can’t see the 30 minute data on an unactivated smart meter.

    You’re right tho, it’s not quite the requirement for physical meter readers. I think the logic largely follows however. You can’t hide your usage pattern after revealing it.



  • Advertisement
  • Moderators, Business & Finance Moderators Posts: 7,005 Mod ✭✭✭✭Sheep Shagger


    Yeah I thought they but seems some people here are still getting switched over without penalty, worth a second shot anyway. Nothing to lose,



  • Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    I got switched over, in saying that I had received a letter from them advising me that my contract was due to expire, maybe you need to be inside that window. I can't remember how far out from the expiry date it was, maybe it was 4 weeks I'm not certain.



  • Registered Users, Registered Users 2 Posts: 532 ✭✭✭MentalMario


    Long shot but has anybody had any luck changing to Flogas from Prepay Power. Renting a house at the moment that had Prepay power when I moved in.



  • Registered Users, Registered Users 2 Posts: 291 ✭✭bootser


    Just a question on this, I have a smart meter that was installed shortly after I got solar. In order to get FIT this was a requirement. However I have never "activated" my meter(ie standard 24hr meter). I also can download my own data from ESBN and my supplier Flogas can do the same, as far as I'm aware. No estimated bills or readings sent in by myself.

    So, surely Flogas ARE able to receive my electricity consumption data??



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    they don’t have access to the 30 minute data



  • Registered Users, Registered Users 2 Posts: 291 ✭✭bootser


    Ah right, thought that would be the same thing👍️



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    I’m guessing here but I imagine on a standard 24 hour meter, they make a request for the meter reading in some form. If it exists, you get an actual bill otherwise it’s estimated. Hence, with an unactivated smart meter, the data is there with every request. Hence, you never receive an estimated bill.

    With an activated smart meter, they receive the 30 minute data because you have granted them access which cannot be revoked. Ultimately, this type of data will be needed for FIT because supplying at 2am is less valuable than at 6pm.

    Thats two very different things. But it’s a guess.



  • Registered Users, Registered Users 2 Posts: 482 ✭✭TheSunIsShining


    So why can't suppliers see the data? Is that an ESBN decision?



  • Registered Users, Registered Users 2 Posts: 1,382 ✭✭✭jgbyr


    I used to submit readings to my previous supplier but Flogas contacted me to say it's not required now.

    "Thanks for your email, your meter is activated however you`re not on a smart tariff. your smart meter is sending automatic readings every two months , this reflects on your billing.

    If we manually submit them they will be rejected by ESBN"



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    ESB can see the data but don’t give it to the suppliers unless you activate. That’s what activation appears to do. It’s from here:

    https://www.rte.ie/news/primetime/2024/0422/1445042-smart-tariff-uptake-at-just-11-despite-major-smart-meter-rollout/

    I dunno the reason, my guess? They want the meters installed and more people would refuse the install if they were forced to change tariffs. Suppliers having the data would likely allow them to force you to change tariff based on usage because some people would be a lot more expensive than others.

    I’m not sure the logic is quite sound but it’s all I got (and a guess).



Advertisement