Statement of Liability?

I am in the same boat @hopeful 2018 your best bet is to call until you get someone who can deal with it. I found that with revenue and most people on here say the same, you just get lucky sometimes you get through to excellent people. Most of the time it’s just a fob off. Enquires are a waste of time

Send in a new MyEnquiry through MyAccount, I know that you mentioned that you have already sent in a few already but if any of these were already dealt with (even though the SOL didn’t actually issue overnight as it should have) those enquiries will all have been marked as completed by the caseworker and they won’t be aware that it didn’t issue.

Once the new MyEnquiry is being worked on the caseworker will see the historical trail on your record & if they cannot resolve the issue themselves with the assistance of their line manager it will then be referred to the IT help desk & will follow up on it until the issue is resolved.

On page 1 of the statement of liability where it says treatment of result, how does it say the 55 euro going to be used? It could be offset against an existing liability or it could be refunded to you. If it says refund to your bank account then it should have issued to your bank account within 5 working days of the statement of liability.

Then you should contact to see what the hold up is as it should have issued to your bank account by now.

Basic question, did you actually pay any PAYE for the year you claimed the Health expenses via completing your return? You actually have to have paid PAYE in the year you are claiming the health expenses for. If you did then, on page 2 of the statement of liability can you see health expenses under the tax credits section? If they aren't there, then they weren't included because you didn't need them (didn't pay any PAYE/your standard credits covered whatever was due) or you didn't add them in the health expenses section of the return. If they are there and your statement was still balanced then they covered an underpayment of tax due.

whats the best way to contact does anyone know?

I got a "Compliance IV Non-Audit" message yesterday asking to forward credit card statements / bank statements in respect of my health expenses. I had actually uploaded the statements with the receipts but i guess thats not the correct way to do it. Has anybody ran into the same compliance check before ? How long does it take ? I submit all the statements i have yesterday

put in an enquiry about 2 weeks ago & still heard nothing, doesn't seem to be any number to contact about tax back stuff, anyone experience anything similar?

Does anybody know how to claim relief for additional health expenses ? Do i need to edit the health expenses that i already submitted and got a refund for ?

My 2020 statement arrived today, 4 months after I had requested it. Decent overpayment too, makes for a fun weekend.

That time of year again, did mine earlier and it is now being processed, last year it was there straight away, any idea why they changed it back for 2023? Last years was so easy to do.

Just about to start mine, what has changed then?

Did mine there it didn't give me a figure yet what is coming back to me it did last year I think