GoMo FAQs

Jinglejangle69 · 31-07-2023 09:28PM

https://www.boards.ie/discussion/comment/120922937#Comment_120922937

No bother!! I know how frustrating it was.

wassie · 01-08-2023 08:47AM

https://www.boards.ie/discussion/comment/120922952#Comment_120922952

Can you link that thread out of interest?

Kat1170 · 10-08-2023 01:23PM

Anyone else unable to make international calls.

Checked my account settings, nothing barred.

gmacww · 10-08-2023 01:32PM

Yes. I've this issue. Can't make an international call and neither my wife or I could make any sort of call while abroad a few weeks ago. Data everything else worked perfectly. Ended up using whatsapp for calls.

Kat1170 · 10-08-2023 01:35PM

According to Gomo chat there's a problem and they're working on it. Not confident of anything if it's been happening for a couple of weeks 🙄🙄

I'm on the original 9.99€ deal. Anyone on one of the later more expensive deals having this problem I wonder 🤔

https://www.boards.ie/discussion/comment/120960811#Comment_120960811

GBX · 10-08-2023 01:36PM

I've been having an issue that I'm unable to accept calls from business mobiles. Gomo are investigating - just wondering has anyone else encountered this?

wassie · 10-08-2023 02:13PM

I have no problem calling my Gomo number from my company issued mobile. They are not linked in anyway.

GBX · 10-08-2023 02:45PM

Yeah, could well be a phone issue either. But will see what I can find on that.

New Home · 10-08-2023 03:37PM

I had problems while roaming. Depending on what local network the phone was linked to, I would get "This number does not exist". I would switch to another network and the call would go through.

SMS are still an issue, both in Ireland and while roaming - with some people (not with all), I'd get confirmation of delivery but no message would actually reach them, irrespective of their network or mine (if roaming). They also had no blocks on receiving international calls/messages.

Tauriel · 12-08-2023 05:36PM

I'm having issues with roaming in Sweden at the moment. Worked perfectly fine yesterday and today nada. It has left me stranded, unable to activate the public transport pass I bought so had to walk ages today.

Sad Professor · 19-08-2023 11:44AM

I get no data while on 3G. Is that normal?

My iPhone seems to switch to 3G when the 4g signal gets weak. I have to switch airplane mode on/off to get 4g back.

Qrt · 20-08-2023 08:58PM

https://www.boards.ie/discussion/comment/120999576#Comment_120999576

That’s not normal. I have 4G off and stay with 3G, data works.

Ciano35 · 11-09-2023 04:40PM

Hi all, thinking of moving to gomo from Vodafone. Has anyone done the same and regretted it? With the latest Vodafone "inflation" increase on my bill I'm now paying €44 a month and I can't justify it anymore, and Vodafone download speeds in my area have been terrible lately.

CoBo55 · 11-09-2023 06:53PM

https://www.boards.ie/discussion/comment/121098102#Comment_121098102

No, that's exactly what I did, I'm sorry I didn't do it when it was a tenner🙂. I'm delighted with the service, I went to Serbia last year and was the only one who had decent coverage.

Ciano35 · 11-09-2023 09:53PM

https://www.boards.ie/discussion/comment/121098554#Comment_121098554

Brilliant, thanks! Delighted to hear that, just pulled the trigger 😎

Micky 32 · 11-09-2023 10:35PM

https://www.boards.ie/discussion/comment/121098554#Comment_121098554

Do you think roaming is as reliable as Vodafone’s?

Also isn’t 14gb roaming allowance quite low?

CoBo55 · 11-09-2023 10:46PM

https://www.boards.ie/discussion/comment/121099387#Comment_121099387

Much better than VF, yes it was quite low but once you reach the limit you can't get stung with a horrible bill when you come home.

Micky 32 · 11-09-2023 11:01PM

https://www.boards.ie/discussion/comment/121099417#Comment_121099417

Do they cut you off at the limit or charge extra?

wassie · 11-09-2023 11:02PM

Found roaming in France last year was hopeless outside Paris. Phonecalls were fine, but data, which is what we needed most was terrible at holding a stable 4G connection. May be better with 5G but I was only on the €12.99 plan so no 5G.

Micky 32 · 12-09-2023 02:05AM

https://www.boards.ie/discussion/comment/121099455#Comment_121099455

I always found Vodafone excellent for roaming. Just back from a road trip from Europe. France, Belgium and Amsterdam. I mostly had flawless 5G. I go to usa a lot and roaming works excellent there too.

CoBo55 · 12-09-2023 08:46AM

https://www.boards.ie/discussion/comment/121099451#Comment_121099451

Cut you off.

wassie · 12-09-2023 11:40AM

https://www.boards.ie/discussion/comment/121099573#Comment_121099573

I will be getting a VF prepay sim next time we head to the continent. We had GoMo (4G) and billpay Eir (5G) sims and they were both terrible for data connections.

Idleater · 12-09-2023 12:16PM

https://www.boards.ie/discussion/comment/121099455#Comment_121099455

I've just spent 2 weeks in Benelux and the only time I had no coverage was in a valley in Germany. The OH on 3 had patchier coverage.

Previous years never had an issue roaming in France, and was nowhere near Paris.

Coolaboy · 14-09-2023 08:16PM

Hi Folks. For some reason my gomo tells me I am barred from making Outing calls. I have a Samsung phone and my settings are fine. I can recieve calls. I have put sim in and out and that's fine. Any advice?

Coolaboy · 14-09-2023 08:16PM

Hi Folks. For some reason my gomo tells me I am barred from making Outing calls. I have a Samsung phone and my settings are fine. I can recieve calls. I have put sim in and out and that's fine. Any advice?

New Home · 14-09-2023 08:22PM

Did your last payment go through?

Coolaboy · 14-09-2023 08:34PM

Thanks for your reply. Yes payment went through. I have 4 gomo sims and the three are working fine.

New Home · 15-09-2023 03:59AM

The other thing is to try and put that sim into another phone to see if you can make calls, or see if one of the other sims works on your phone (it could be a phone issue). Other than that, you'll have to either email them or to contact them by chat.

Markus Antonius · 22-09-2023 01:51PM

Was let down a second time this year by Gomo, this time in Croatia (last time was stranded in Minneapolis). Had to buy a 10euro, 10 day unlimited 3g Sim from T-Mobile, which worked a charm while I was there.

Definitely do not rely on Gomo when abroad...

CoBo55 · 22-09-2023 03:08PM

https://www.boards.ie/discussion/comment/121143338#Comment_121143338

Had you nothing at all? I was in Croatia on a day trip and it worked perfectly.

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