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Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

TIDAL (Equiv to Spotify) for 1.11/month SEE OP POST

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Comments

  • Registered Users, Registered Users 2 Posts: 133 ✭✭mexicanking


    My subscription was cancelled. I had tried virtual Revolut Master card multiple times and it didn't work.

    Today I received my N26 Mastercard. It went through in the first attempt. Back on Tidal Hifiplus



  • Registered Users, Registered Users 2 Posts: 394 ✭✭Rustyman101


    Not having any luck multiple cards two different vpns,

    Anyone any ideas ? Will a new account work ?

    Tks B



  • Registered Users, Registered Users 2 Posts: 394 ✭✭Rustyman101


    Got there eventually with a previous rejected N26 Mastercard, logged with Nord in AG and turned off at payment request, it went through so hopefully sorted for another while !



  • Registered Users, Registered Users 2 Posts: 15,692 ✭✭✭✭The Nal


    All I did is change my payment method to a Clevercard (Mastercard) and it went through. Didnt need to use a VPN etc.



  • Registered Users, Registered Users 2 Posts: 394 ✭✭Rustyman101


    Don't know just got dumped, it accepted the N26 change but sub ended anyways ! Ah well good while it lasted wont be paying 30 a month for the plan.



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  • Registered Users, Registered Users 2 Posts: 15,692 ✭✭✭✭The Nal


    Assume you put in an Argentinian address when you first joined?



  • Registered Users, Registered Users 2 Posts: 394 ✭✭Rustyman101


    No don't remember being asked that tbh.

    I'll check it out, may have to start over, bit of a pain but can't really complain to customer care.......tks for the input



  • Registered Users, Registered Users 2 Posts: 15,692 ✭✭✭✭The Nal


    Maybe thats the reason then? I put in an address I stayed in in Buenos Aires. They cant prove I dont live there.



  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭Debub


    My subscription expired:

    "We are unable to process your payment. Renew your payment information immediately."

    I tried a few times with my Revolut card but the payment just doesnt go through. I tried with the single use virtual card and it went through...

    BUT now the question is - when the payment is due next month the single use card will not work - right? I will have to manually make the payment again, is that correct?

    thanks



  • Registered Users, Registered Users 2 Posts: 394 ✭✭Rustyman101


    Persistence is the key, its very random I got it working again but it took several attempts over several days, painful but with it, don't give up would be my advice



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  • Registered Users, Registered Users 2 Posts: 8,851 ✭✭✭AllForIt


    Been a while since I used this hack, do I have to set up a new Tidal account or can I use my old from when I singed up using a Turkey vpn? And my Irish bank card is Mastercard, will that do or I do I have to sign up for Revolut?



  • Registered Users, Registered Users 2 Posts: 2,633 ✭✭✭smilerf




  • Moderators, Regional South East Moderators Posts: 9,310 Mod ✭✭✭✭Aquos76


    Thats mad, as it was still available over the weekend, well it was still showing in Turkish pricing over the weekend, but google now tells be that its gone from Turkey since Nov 2021?



  • Registered Users, Registered Users 2 Posts: 2,633 ✭✭✭smilerf




  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭Debub


    Hi - can anyone help on this please?

    My subscription expired:

    "We are unable to process your payment. Renew your payment information immediately."

    I tried a few times with my Revolut card but the payment just doesnt go through. I tried with the single use virtual card and it went through...

    BUT now the question is - when the payment is due next month the single use card will not work - right? I will have to manually make the payment again, is that correct?

    thanks



  • Registered Users, Registered Users 2 Posts: 441 ✭✭baingal nancer


    Yes you just need to change virtual card every month, have done mine the last couple months with no problem



  • Registered Users, Registered Users 2 Posts: 2,773 ✭✭✭Darwin


    Just wondering do you need to let your subscription lapse altogether before the virtual mastercard works? I've tried 3 different mastercard numbers before my subscription expired, authorisation for payment went through, but on the actual payment date they all got rejected. The only time it worked was when my subscription stopped altogether.



  • Registered Users, Registered Users 2 Posts: 441 ✭✭baingal nancer


    Anyone having issues with virtual revolut card? Has worked last 3 months for me,not accepting it this month though.tried 3 different virtual cards so far



  • Registered Users, Registered Users 2 Posts: 441 ✭✭baingal nancer


    'Your transaction could not be completed. This could be due to incorrect credit card details, an expired credit card, or restrictions from your bank. Please try again or use a different credit card. If you still have problems, please contact the bank that issued your card.'

    Would the problem be revolut recently changing to an Irish bank and iban?



  • Registered Users, Registered Users 2 Posts: 2,546 ✭✭✭dor83


    I was having the same problem with every card I tried so my subscription expired, once it stopped working I tried again and the virtual revolut card worked. I did try the disposable one first but that didn't work.



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  • Registered Users, Registered Users 2 Posts: 441 ✭✭baingal nancer


    Never had an issue before but il try again tomorrow as the sub expires today



  • Registered Users, Registered Users 2 Posts: 1,149 ✭✭✭Laphroaig52


    I had been using this for a while with a standard AIB Visa card. I had a bounced payment a few weeks ago due to replacing a lost card. Now I cannot get back in.....Not with Visa, Mastercard, Revolut or N26.

    So be careful if you need to update or change your cards!



  • Posts: 45,738 ✭✭✭✭ [Deleted User]


    N26 card works



  • Registered Users, Registered Users 2 Posts: 441 ✭✭baingal nancer


    Strange my payment keeps getting declined but my subscription keeps getting extended by a few days, saying the 12th now,it should have expired on 6th



  • Registered Users, Registered Users 2 Posts: 2,546 ✭✭✭dor83


    Yeah it seems to keep extending it, mine was due in January but didn't actually stop working until March. I couldn't get it to take payment at all until the day it stopped working, then it went through fine.



  • Registered Users, Registered Users 2 Posts: 2,773 ✭✭✭Darwin


    I think you revert to a 30 day free trial, but I can't be sure about that. Hoping I can get payment accepted again once my "free" sub eventually expires.



  • Registered Users, Registered Users 2, Paid Member Posts: 17,592 ✭✭✭✭MisterAnarchy


    63 cent this month.

    The Argentine Peso will be worth nothing soon at the rate its falling.



  • Registered Users, Registered Users 2 Posts: 62 ✭✭ubermick


    To those having problems with payments a buddy of mine pointed me towards this info (doubtcha Ferg!): https://www.reddit.com/r/TIdaL/comments/10t4z3p/tidal_argentina_billing_issues/

    Due to recent changes in the way Visa handles Argentine Peso (ARS) currency exchange, our payment processor will only allow cards that have been issued by an Argentine bank for the foreseeable future. Depending on what country you currently reside in, there are a couple of options available: 

    If you currently live in Argentina and are using a VISA card that was not issued by an Argentine bank, please update your payment method to a VISA card that was issued in Argentina. Failure to update your payment method may result in a billing failure, and ultimately in the cancellation of your subscription.

    If you have moved to a different country, you’ll need to create a new TIDAL account that is registered under a different username and in the country you currently reside in. Once your new account is created, we can help transfer over all of your playlists and favorites. We apologize for the inconvenience and appreciate your understanding.

    So seems like Visa is out as an option, which is why people using Mastercards are having better luck. That said, I did try it with an American Express card (!) and it got declined as well.



  • Registered Users, Registered Users 2 Posts: 441 ✭✭baingal nancer


    My subscription pushed out till 15th now , ha, keeps getting pushed out 3 days when payment fails, original up on 6th



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  • Moderators, Sports Moderators Posts: 6,439 Mod ✭✭✭✭Nowso


    that will happen for a while with the failed payments before it closes the sub



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