Virgin Media Cancellation deals

Patience......they will call. I got three calls.

What number do they call from so I can ignore it.

Just got off the phone there. I had been paying 46 for 9 month and then 92 for the last 3. Told them i wanted to cancel. They offered 77 for 6 months and then 92 for the other 6. THey said they couldnt do anything more as I'd just come off the 50% a few months ago.

Told them no deal. THey dropped to 46 x 6 and 92 x 6. Told them the 92 for six was a killer as Eir was was 50 a month. They read me my notice info and sent me on my way. Will be moving to Eir.

It's really countdown to when they will be forced to reduce prices to fight competition from Eir's urban rollout. Can't be more than a couple of years away.

I was just on the virgin website planning on signing up in my wife's name. They're offering a 75 one4all but also charging an activation fee of 30 which wasn't there before the one4all offer. Typical virgin bullshit.

In the end I've now signed up for three 5g broadband. Hopefully I don't regret it. I know a couple using it & they're happy with it so fingers crossed. It's a 2yr contract so if I'm not happy I'm screwed.

I cancelled Virgin near the end of last year, as we had to move out while getting some work done.

Can sign up again as a new customer using my wife's details. But we can also get Eir/Vodafone/Sky etc. now up to 2BG (on Vodafone).

Any recommendations on deals or who has a better service? Will be getting Broadband only.

VF 500mb for €35. Has been fine for me for 12 months now. Sky have broadband and sky q for €38 too which I'd have gone for if VF hadn't played ball.

I paid it last year as well. Think I got a €50 card then. I'd looked up the plans a few weeks ago & the deal was 44/month with no activation fee.

I backtracked with the 5g broadband & signed up with virgin again.

I never received any confirmation from 3 about my order placed at 11am yesterday. Did a chat there to ask when it would be ready to use but they couldn't say. Asked me to wait 24-48 hours for them to review it & see what they say in the confirmation mail when they send it.

We work from home so have to have broadband sorted by mid next week.

Rang the 1890... number there

Woman told me they could only offer me 6 months half price. Told her I know for a fact that people are being offered 9 months half price, got put on hold while she spoke to a supervisor 🙄, came back 2 minutes later and offered me the 9 months.

Job done in 7 or 8 minutes 👍️

What’s the craic with the Vodaphone setup?

What hardware do you get?

I’ve had virgin media since it was cable link and haven’t changed but have always rang looking for a discount.

I don’t want to bother with that this year so I’m looking at alternatives.

I don’t have an eir line into the house and I presume vodaphone comes in via 5g or whatever?

We’ve two working from home and on top of that two kids with iPads so I wonder would the vodaphone setup be as reliable as virgin?

Same, best offer 45 for 9 months reverted to 60. So cancelled. Within 5 days got the text, simple call, they suggested 30 for 9 months. Bobs your uncle

Life's too short for 5 meg "broadband" believe me you won't be long getting sick of it.

Good idea if it works out, I can't see Vodafone being nice about it though. When does the cooling off period start?

14 days to cancel without penalty.Vodafone may not be too friendly next year but providing they leave the cable connected to the Siro network theres always Sky or Digiweb aswell.

From connection date.

All their competitors are nearly half the price,they have to be loosing customers.Just have all your price comparisons to hand.Vodafone dropped price to €30pm when I called them and included 3 add-ons aswell!

Don't bother with the hassle, just cancel & sign up in your partners name.

1GB is 80/month so your deal is going to cost you €720. If you signed up as a new customer it would be 54/month plus €30 connection fee & you get a €100 gift card (atm anyway). That would cost you €578 for the year saving you €142 compared to the "deal" they gave you.

QUITE IMPORTANT - the cancellation email (cancel@virgin.ie) method of giving 30 days notice no longer is in use. As I found out to my cost. It was worked perfectly for the last few year, and was a hassle free way of cancellation. They stopped using this system sometime in February this year. I sent off my cancellation email as per in March giving 30 days notice and got a bill today. I got it sorted but a bit of a PITA. Now the only way to cancel is to ring customer service. They cannot do it over chat either apparently. Just a heads up for the frequent flyers on here like myself that avail themselves of the 5e/month offers as and when they offer them.

Thanks for that very valuable info.

Zero chance that I will return now.

They told me both on chat, and on the phone that this had changed recently, may have been March not Feb - be interested to hear if anyone has done this recently and got it cancelled. I emailed them on 18th March to cancel.