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FedEx

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Comments

  • #52
    AidenL
    Registered Users Posts: 983 ✭✭✭AidenL


    I have a delivery coming through FedEx, I paid duty while it was in transit from China. It’s through customs, but had been sitting in Dublin, shuffling between their Santry depot and Tallaght and back again, but still not being delivered.

    They are impossible to deal with or get an answer from. I’m told their Dublin depot is a mess. The delivery made it from China to Dublin in 3 days. 2 weeks and counting sitting in Dublin.



  • #53
    catthemaggie
    Registered Users Posts: 6 ✭catthemaggie


    I just received a similar invoice from FedEx but the package was delivered back in March 2022 and the invoice is dated January 2023.


    Is there a time limit of when they need to inform you of these fees that anyone knows of?



  • #54
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,014 Mod ✭✭✭✭whiterebel


    Not as far as I’m aware. Its a stupid practice by Fedex, but if they paid it out they are owed it.



  • #55
    mcsean2163
    Registered Users, Registered Users 2 Posts: 1,839 ✭✭✭mcsean2163


    Scheduled delivery

    4/17/2023 9:20 am - 1:20 pmDUBLIN 8, DU, IE

    I had to go out briefly. At 1.53pm they attempted delivery. I was back at 1.57pm😥

    Does anyone know if it is possible to pick up from the depot? The phone service (18000 535 800) is appalling, they just will not connect me to a real person no matter what I say.



  • #56
    Dhenalau
    Registered Users Posts: 142 ✭✭Dhenalau


    Was at home all day waiting for a package and got an update at the end of the day:

    -----

    Delay Customer not available or business closed.

    -----

    Complete and utter lie as I was at home all day and I have a video door bell.

    Fedex Ireland is a joke of a delivery company, just look at the reviews on Truspilot

    https://ie.trustpilot.com/review/fedex.ie



  • #57
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,014 Mod ✭✭✭✭whiterebel


    One of the major complaints at the time Eir code was being developed was from the big couriers. I'm not sure if any of them use it, apart from drivers on their own phones.



  • #58
    blackvalley
    Registered Users Posts: 709 ✭✭✭blackvalley


    Hi.

    Had a package delivered by FedEx from England last week. Just a few items of clothing from Brandalley.

    Total price of the items was 135 GBP.

    Today received a bill from FedEx for 73.66 EURO. Made up as Import duty € 18.63 , import tax € 40.03 and other charges €15.

    Does this seem correct as it appears quite large amount.

    No problem if it’s got to be paid just not sure about the amount.

    Thanks in advance for replying.



  • #59
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,014 Mod ✭✭✭✭whiterebel


    https://www.boards.ie/discussion/comment/121071846#Comment_121071846

    Have a look at the first post here https://www.boards.ie/discussion/2055862554/new-import-duty-vat-thread-read-post-1-for-rules#latest

    You will need to have a look at the TARIC for the correct rate of duty, VAT is 23% and the customs clearance charge of €15.00.

    Sounds right.



  • #60
    n.d.os
    Registered Users, Registered Users 2 Posts: 906 ✭✭✭n.d.os


    They have been very poor recently. My business is struggling with them. Failing to pick up deliveries and express deliveries sitting in their depot for days. The most recent issue I am having is a delivery agent in our area deciding upon himself not to pickup or deliver to us because "his boss" keeps putting us in the wrong place on his schedule. UPS appears to be the most reliable delivery company at the moment.



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