Virgin 1Gb now available.

Anyone else noticing more significant ping/lag during peak times. Been running thinkbroadband for while to check ping and while it has also had huge spikes randomly. I've noticed a good while now for me that during any peak time I'm getting slammed with increase ping/lag. Gaming is impossible when this is happening.

Attached today's. That's how insane its getting.

I know the latest modems still use PUMA which has issues, but this is pretty insane how bad it has gotten. Is this VM just over selling an area with insufficient capacity

My gigabit connection to a Samsung S10+ over WiFi 6 ...beside the router. My set-up is Netgear rax200 into the gigabit hub 2 with CAT8 cable. Similar results over wired device with Cat7 Cat6e cables. They were good speeds as upload tends to fall to 34 mbps.

I see a number of gigabit connections with better Ping than I can get though so I have some issues when gaming as it's not stable.

Do a factory reset on all ORBI devices , start with the Orbi router ( make sure no Ethernet cables connected to it during the process). Press and hold pinhole for about 1 minute, until power led light starts blinking rapidly.

You are correct - but you can get "modem mode" by contacting tech support and requesting to be assigned an IP4 address (or IP4 mode).

Personally I found the Arris modem to be underpowered when hit with many connections and use it in modem mode to an old WRT router and it all works great.

As an aside, my modem got taken out by lightning last Sunday, a quick DM to support on twitter and I had a service engineer show up before I had even seen the appointment email!

Wonder if that means they’ll introduce a 2gb product to existing clients. (That’s what Siri is capable of, right?

Hi, Just purchased a new build and VM 1gb is availible (FTTH) However, when looking on their T&C it says 30gb a month, I'm a heavy user and would exceed this most days. Does anybody know what their usage is actually like?

is the virgin modem provided linked to a house or linked to account holder?

i mean can i connect my virgin modem to neighbour house (virgin enabled but not using it yet - new build)?

will that work?

Because VM is such a truly crap company.

wireless

What device are you using to get those speeds?

I have an orbi with wifi 5 - on a 1GB plan. I am regularly getting 600mb speeds on my galaxy s22plus

That's called an Ethernet cable. Are you sure your laptop has an ethernet port in it? Quite a few laptops do not have them, especially ones with smaller screens. So you may have to get an USB to Ethernet port adapter

Anymore on VM opening up their residential network to other providers? I'd have though that with Siro and Eir reaching more areas that they'd be trying to push this through quicker,

It's a no brainer for me that once siro is available I'll be signing up as a new customer to get the cheap package for the year. Obviously if I could sign up with a new company and stay on the Virgin infrastructure I'd probably just do that.

Horses for courses really. At least they will make something rather than losing customers entirely. TBF there 250mb broadband for new customers at €40 per months for 12 months is a good offer. I'd happily get that over what I'm paying currently. €70 per month for 500mb.

Pulled the trigger to upgrade from 500Mbs to 1Gbps on Friday, with first 9 months reduced. After no movement apart from an order confirmation email on Friday, contacted support who tell me my new modem should be here tomorrow.

Amusingly, after contacting support, my account details switched from 500/50 to show 1Mb upload (below). Does everyone on the 1Gbps package have that typo? I assume upload will stay at 50Mbs, and that this doesn't portend an actual upload improvement to 100Mbs (which would be very nice and far more useful to me than faster downloads, but anyway).

I'm guessing that if I reboot my Superhub 3 tomorrow, I might see faster wired internet speeds somewhere between 500Mbs and 1Gbps, as my account will soon be provisioned for 1Gbps (reluctant to try this right now as my partner is teaching online this evening).

I assume the new modem will be equivalent to the UK Superhub 4, and not the 5?

Has anyone successfully gotten the VM Ireland Superhub 3 or 4 to bond/aggregate two ethernet ports to their WAN router when in modem mode? As I have a 2.5Gbps capable home NAS and a few Wifi 6 clients, I also have a new Wifi router arriving tomorrow which supports up to Wifi 6e and 2.5Gbps, and I believe can bond two 1Gbps ethernet ports for the WAN uplink.

(I already have IPv4 enabled on my account, and hoping this will carry over to new modem without needing to contact support).