Account no long visible in 'Pay From' section of 365 App.

[Deleted User] · 2022-12-13 11:36:11

Hi, when I go to send money or pay a bill and want to select an account to take money from, my savings account has disappeared from the drop down menu of the 'Pay From' section. Only my current account is visible. I've rang 365 Online twice about it at this stage and the issue still has not been resolved. Problem is…

13-12-2022 12:36PM

#1

[Deleted User]
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Hi,
when I go to send money or pay a bill and want to select an account to take money from, my savings account has disappeared from the drop down menu of the 'Pay From' section. Only my current account is visible. I've rang 365 Online twice about it at this stage and the issue still has not been resolved. Problem is ongoing for about three weeks now. The issue is happening in both the IOS app and the web version.

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#2 13-12-2022 12:44PM

Bank of Ireland Reps

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https://www.boards.ie/discussion/2058275647/account-no-long-visible-in-pay-from-section-of-365-app

Hi there, thanks for getting in touch with us here. I believe you have been speaking with our colleagues over on Twitter who are assisting you further with this query. Thanks Jen

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#3 13-12-2022 12:58PM

[Deleted User]
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https://www.boards.ie/discussion/comment/119990785#Comment_119990785

OK. Thank you.

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