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Account no long visible in 'Pay From' section of 365 App.

  • 13-12-2022 11:36am
    #1
    [Deleted User]
    Posts: 0 ✭


    Hi,

    when I go to send money or pay a bill and want to select an account to take money from, my savings account has disappeared from the drop down menu of the 'Pay From' section. Only my current account is visible. I've rang 365 Online twice about it at this stage and the issue still has not been resolved. Problem is ongoing for about three weeks now. The issue is happening in both the IOS app and the web version.

    send money.png




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