Aerlingus AerClub/Avios

Only a subset of airports use the EI systems directly - as far as I know its DUB/ORK/SNN, most but not all UK ones, AMS, YYZ, plus the US ones.

Anything else needs batch processing later.

What's the hit rate on turning up to the airport for an earlier flight and being accomodated at smaller airports?

I've done it a few times at Heathrow where there's a reasonable Aer Lingus presence but have a flight from Manchester on Friday that, it it lines up, I'd like to travel on the earlier one. Platinum status if it makes any difference. Cheers!

I did that from Gatwick in 2019 with no issues. Basic fare, no status.

I’ve been refused at Bristol multiple times. The Swissport people managing EI check in are apologetic every time, but explain that the access EI gives them only allows them to check people in, but not change their ticket. They have access to add someone to the standby list but the rules only allow them to add Aer Lingus employees showing a badge

I’ve a query in with EI for over two months seeking clarification, without any response. Very frustrating.

have done it many times Heathrow, Gatwick, Dublin. Always dead simple 2 minute job. Would be a little wary of counting on it at a desk not staffed by Aer Lingus based on the Bristol experience.

Its sold as a feature of the ticket type if you have same day earlier flight wait list.

If it sold as such it should be possible, if the there are no seats thats fine, but if its the computer can't then it's a competence to provide the service as advertised issue.

There is no issue with this at an Astral outstation (All IE, MAN/LHR/LGW, AMS, all US, all CA). UK airports which have mainline EI should be on Astral, other not (so BRS no, BHX, MAN are)

At remote outstations the manifest is downloaded, this is why online check in is stopped. Its all read only from that point onwards.

Has anyone ever had any luck getting tier credits or points applied after the 3 month cutoff? My friend just realized he wasn’t logged in for any of his flights this year, including 3 transatlantic, but they were more than 3 months ago.

Yes but it takes months and months.

As long as your Aer Club number is on your passenger details and you fly on the flight you will get the tier points for your trip.

The flight will only show on your profile if the email address if the lead passenger matches with your Aer Club account.

You have to check in? Thats where the number goes in. If you are working towards Concierge you may have Platinum already so can guest +1 into the lounge and the staff there can do the magic on the booking for you in Dublin/LHR/JFK

The boarding card will have the ticket number and likely the booking reference so can be used later for a claim

Assuming its a revenue Aer Lingus ticket will start with 053, if it starts 125 then its likely an avios ticket and worth nothing

LHR is a special case, they try to get AerClub members away on the next flight (even if they have interlining luggage sometimes), very welcome benefit

If there is any delay forecast its get everyone away ASAP

I've just recently become a Silver member - I know that lounge access is included for myself, but if I have a companion with me what's the best way of getting them in too? Would the desk staff ever allow a companion on Silver or if not can you purchase a lounge pass for DUB? I seem to recall pre-covid you could buy a pass but their website seems to imply only at LHR now.

Something odd happened to me with the eStore. I bought something from Easons yesterday, not through the eStore. I had actually forgot you could collect Avios through Easons. I got an email this morning saying my Avios from Easons would be with me in 5 days. That's very strange, I'm not complaining of course but I'm wondering how I actually got the Avios? I don't even have any cards linked to my AerClub account.

Only once I'm afraid. US flight?

Arnott's loyalty scheme survey is very clearly fishing to see how people would like them to give Avios. I never use Kildare Village, but I do use Arnotts (hence why I got the survey) so that would be a nice addition to the earn side.

I also have a pile of points cause they were, somehow, the cheapest for a few appliances for my new kitchen!

Hi everyone,

I received my first 2 Free fares from my Aer Credit card spend.

I already submitted a request for 2 flights for my and my wife, however we would like to travel with our 1 year old. There was no option to add an additional passenger/baby on the request.

Does anyone know what is the policy to add an infant to these 2 fares? Once the 2 fares for me and my wife are confirmed, is it possible to add & pay for additional infant fee or any other fees like bags etc?

I'd really appreciate any feedback as I was not able to find any answers online.

Many thanks in advance,

Alex