Google Home FAQ

My latest workaround is to say “Play 89.4”

It’s currently working!

I have similar issues, @TaurenDruid - I would love to get some ideas on how to fix it.

If I say "Hey Google" to my mini or hub, the little lights animate like it's listening, but when I give a command, nothing happens. After 10 seconds, it'll say "Hmmm.... something went wrong. Please try again in a few moments".

On the hub, the text is supposed to appear on the screen, but it doesn't.

However when I try again, it will work straight away.

That doesn't fix it though - if I try a different command 10 minutes later, the same thing happens.

It's driving me nuts and it's very annoying. I've tried restarting my router, rebooting both devices, factory resetting both devices, deleting devices from the Google Home app, deleting my entire "home" from the Google home app. Nothing seems to work.

Ah! Same, I thought my devices were acting up (more than usual).

I'm casting Simple Radio from my phone to my mini and that's working fine.

No stations here either, seems to be a tunein/google problem as playing BBC Radio works as its not through tunein

FYI I found this content when looking up the Tune In Issue:

Update 6 (May 27, 2022)

06:35 pm (IST): Users are again reporting an issue where some TuneIn stations are not working on Google Home.

Fortunately, Google support on Twitter has acknowledged this issue and said that they are working on a fix.

Understood. Our team is aware of reports about being unable to play some TuneIn stations on Google Home — we’re working on a fix. Thanks for bringing your case to our attention. Have a good one! (Source)

That... shouldn't be a fix. I absolutely accept it's worked for you, but it really shouldn't have caused anything to break. Especially intermittently. Will absolutely try it if mine goes again, though! 😊

Hi guys, 

Any help would be appreciated. 

Before anything else Ill caveat this with no changed made on the network except a disconnect of the WAN cable to re-run it recently thats it, all other services working on LAN.

Ive ran into a strange issue where my Google Home App and therefore my 2 x Nest Hub v2 cannot communicate with my Nest Thermostats. If I go into my Home App on my phone I try to turn the Thermostat it just times out, on the Hubs it says "Something went wrong"

In an effort to troubleshoot this I deleted my entire home app setup and re-created it. Funny the Home App has no issue with the Phillips Hue lights/Nest Doorbell or other integrated smart devices it was managing. If I go into the Nest App itself I can control the Thermostats and they respond to touch commands (obviously not voice). The Hubs and the Thermostats reside on the same VLAN. The Phone with the app a different VLAN, but again this all worked. If I check the thermostats they are connected, have an account associated with them via the Nest App option within their setting.

I find this very strange, any pointers or help would be great. Oh I have rebooted the APs in an effort to kick the Thermostats offline and back on, same effect for the Hubs at the same time.

EDIT: Weirder still. If I turn on the thermostat via Nest App or even Smart things app I can see the status of the unit changes to on in the Google Home App. However I'm still cant control it. 

If I were to summarize the issue it would be that the GoogleHome App and Hubs have read access but not write access to only the Thermostats?

Added a new Chromecast to the TV in the living room. It's showing up as "Living Room Chromecast" on the hub under 'Media'. And also showing up under "Other media devices."

And I don't know if it's just coincidence, but since I added it, I can no longer open Spotify on the "Family room hub" - I tell the hub/Dougal to open Spotify, and it answers "Got it - opening Spotify on the Living Room Chromecast". I tell it to "open Spotify on the Family room hub" and it says "Sorry, I don't know where to play the video - please tell me the exact name of the screen."

Any ideas how to get it back to just doing what it had always done - opening Spotify on the device I'm talking to at that point?

EDIT to add: Even with the Chromecast unplugged, Google still tries playing to it and nothing else. I removed the Living Room Chromecast from the Home, and now the 'Family Room hub' will open Spotify again. I'll try to add the Chromecast later, which probably means pairing it again from scratch. I'll just not set up Spotify on it, and see if that'll do it. Pain in the ar5e for something that should just work.

Could I ask anyone with a Nest/Google Hub (regular, Max or whatever version) to run a test for RTE Radio stations - please check and see if you can play any of the RTE stations (Radio 1, Gold 2FM etc) from Tunein on the hub

None of the RTE stations will play on our Hubs but it will play on other Nest/Google Speakers no issue. I cant even cast to the hub from phone but it plays without issue on the phones.

If its the case others ae having an issue I will contact Google on their Twitter feed and log an incident with them

thanks

Thanks

Just checked my parents hub and none of the RTE stations will play

Something strange going on

RTE R1 plays on my minis but not on my hub.

For my mum, RTE R1 works on one of her hubs but not the other. I swapped them around at the weekend so the working one is in her bedroom. I expect it's only a matter of time before that stops working.

I tried a factory reset on the one that wasn't working, and that didn't help.

And as of this morning, none of the RTÉ stations (1, 2FM or Gold) are playing on the Hub...

Have been having a conversation on twitter with @madebygoogle.

They are aware of an issue and have asked for feedback via the hub. So if you are having the issue then please let them know

Instructions below

We appreciate the details. Our team is aware of some Google Home devices that aren't streaming RTE radio and is working on a fix. Best to submit a verbal feedback report with the keywords of "GHT3 Can't play <radio station> on <radio provider>.

Make sure that the "Send device usage data and crash reports to Google" is toggled on from your device's settings before sending feedback. Here's your guide: goo.gle/3aC7zWz

I have a couple of hubs and speakers. Only one of the hubs will not play RTE Radio 1 (R1) and 2FM on TuneIn; and this only happened recently (last two weeks).. Extremely frustrating. The said hub can play Newstalk with no issues. Alexa on the other hand plays RI and 2FM no problem. I have reported it through the feedback solution above. Still no luck

All RTE channels are working on my hub this morning. Finally!

sorry didnt want to start a thread on this, does anyone know how you distinguish between smart bulbs that are designed for both indoor and outdoor use rather than indoor only. I need two outside but searching sites like Screwfix for an outdoor bulb doesnt separate them from indoor ones and the spec sheets say nothing about whether it is indoor only or can also be used outside

just this week - google home hub broke netflix link. unlink then re-link doesnt work. tried to contact netflix suport no joy. anyone else seeing this? its worked for like a year no issues

And gone again two days ago - google obviously have issues with its Hubs

Any plugs that work with the Smart Life app will do this. You can set up programs in the app to turn on one or multiple deviced when another turns on.

E.g.

I've attached a basic rule I set up. They can be as simple or as complicated as you like.

ANTELA Smart Plug WiFi Outlet Socket with Energy Monitoring, Timer, Voice Control, Works with Amazon Alexa, Google Home, Smart Life App Wireless Remote Control, No Hub Required 2.4Ghz ONLY (4 Packs) https://amzn.eu/d/eXE0bB1