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Manual Sync of Solis Inverter to Cloud

  • 30-09-2022 09:44AM
    #1
    Registered Users, Registered Users 2 Posts: 1,981 ✭✭✭


    Hi,

    MY data logger disconnected from the internet for a few days when I was away. The generation data is still on the inverter but not uploaded to Solis cloud. Is there a way to manually get this data onto solis cloud?

    Chris



Comments

  • Registered Users, Registered Users 2 Posts: 2,056 ✭✭✭jkforde


    write to Solis support, give them the serial numbers of your inverter and logger.

    euservice@solisinverters.com



  • Registered Users, Registered Users 2 Posts: 1,981 ✭✭✭mp3ireland2


    Have they done it before for people? I'm having issues with my ticket, I had asked can it be manually synced and this was reply

    "The datalogger will only sync daily, monthly and yearly yield. It will not sync the 5 minute data unfortunately.  "

    To me this means it can be done, so i've gone back a couple of times but can't get any joy. I assumed first time he must have thought I wanted the whole 5 mins data for every day, but just the daily total would be good!



  • Registered Users, Registered Users 2 Posts: 2,056 ✭✭✭jkforde


    when I moved from old monitoring platform (m.ginlong) to the SolisCloud platform they synced all my data up to that date over no problems so I can't understand the limitation they're stating in this case, others on here with automation experience might be better to advise.



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