Credit card application wait time

jogdish · 24-06-2022 04:48PM #1

Hello,

I have just moved to BoI from Ulster, and started my credit card application process - however it has been 'stuck' at stage three of four, telling me someone will make contact - its been like this for more than a week.

I would like to know a timeline so I can tidy my affairs with Ulster and fully move to BoI - is there anyway I can know when my application will be assessed ?

Bank of Ireland Reps · 29-06-2022 10:07AM

https://www.boards.ie/discussion/2058251586/credit-card-application-wait-time

Hi there,

Thanks for getting in touch with us.

So sorry to see this, Team are working through high number of applications at present. A colleague can offer you further support with this on 0818210310 they are available weekdays 9am-5pm.

Many thanks

Alison

Wanderer78 · 29-06-2022 10:25AM

unfortunately couldnt get a boi credit card, so went with revolut in the end, works perfect, might be an option!

jogdish · 29-06-2022 10:37AM

https://www.boards.ie/discussion/comment/119265672#Comment_119265672

Hi Ailson,

I contacted that number (I got it before you replied) and was informaded that my application was lacking a detail and needed to upload it - I would never have known this unless I rang since, the update page clearly and still says "we will contact you if we need any more information".

I emailed in the extra documents and am back to waiting again.

Bank of Ireland Reps · 29-06-2022 10:47AM

https://www.boards.ie/discussion/comment/119265839#Comment_119265839

So sorry it was not brought to your attention initially. Please be assured they will follow up with you once they have reviewed your documents.

Thanks

Alison

jogdish · 29-06-2022 11:02AM

https://www.boards.ie/discussion/comment/119265898#Comment_119265898

So this brings me back to my original question Alison, 'they will follow up' is there a time frame for this? Because the last time I was promised this I had to follow up.

Bank of Ireland Reps · 29-06-2022 02:56PM

https://www.boards.ie/discussion/comment/119265976#Comment_119265976

Hi,

They are working through a high volume at the moment, I'm afraid we do not have a definitive time frame. Generally, they will be in touch again within 72 business hours.

Many thanks

Alison

Credit card application wait time

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