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PayPal protection when company goes bankrupt

  • 17-05-2022 10:30pm
    #1
    foobar
    Registered Users, Registered Users 2 Posts: 272 ✭✭


    I ordered an expensive robotic lawnmower from myrobotcenter, who have now gone into self-administration. I ordered using PayPal backed by my credit card. Will PayPal cover this ? Thanks.



Comments

  • #2
    SocialSpud
    Registered Users Posts: 226 ✭✭SocialSpud


    Same thing happened to me, hoping they'll cover it. Have you filed a dispute with Paypal?



  • #3
    ThreeGreens
    Registered Users Posts: 319 ✭✭ThreeGreens


    Also contact your credit card company. They should be able to do a refund too.



  • #4
    tjhook
    Registered Users, Registered Users 2 Posts: 747 ✭✭✭tjhook


    I have a vague recollection that if you cancel through your credit card company, Paypal can get snotty. I could be wrong though.

    Maybe try through Paypal first, and if there's no luck then cancel through the credit card company?



  • #5
    foobar
    Registered Users, Registered Users 2 Posts: 272 ✭✭foobar


    https://www.boards.ie/discussion/comment/119089678#Comment_119089678

    Yeah, and PayPal were quick to get back to me. They have gotten contact with the seller and currently waiting on a response. Hope the can sort this.



  • #6
    SocialSpud
    Registered Users Posts: 226 ✭✭SocialSpud


    https://www.boards.ie/discussion/comment/119089751#Comment_119089751

    Even if it's debit card? I ordered on April 4th too so not overly recent.



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  • #7
    ThreeGreens
    Registered Users Posts: 319 ✭✭ThreeGreens


    No a debit card doesn't have the same protection. But the OP said they used their credit card.



  • #8
    foobar
    Registered Users, Registered Users 2 Posts: 272 ✭✭foobar


    For any one interested, PayPal closed the case in my favor and said they would refunded the full amount, phew 😅.



  • #9
    foobar
    Registered Users, Registered Users 2 Posts: 272 ✭✭foobar


    Refunded, the whole process took around two weeks.



  • #10
    macvin
    Registered Users, Registered Users 2 Posts: 716 ✭✭✭macvin


    https://www.boards.ie/discussion/comment/119102051#Comment_119102051

    A debit card has the same payment protection as a credit card.

    It is visa/MasterCard protection. It doesn't differentiate between credit/debit.


    You have a specific amount of time to claim after the promised date (6 months I think) subject to an overall maximum of 540 days



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