EPG data issues on certain U.K. FTA channels

System · 11-02-2022 10:05AM #1

This discussion was created from comments split from: New Channels.

mrtom · 09-02-2022 10:01AM

https://www.boards.ie/discussion/comment/118566609#Comment_118566609

BBC 3 EPG is blank after 7pm....solution?

09-02-2022 11:26AM

I noticed that some of the channels on the ‘other channels‘ section on my Sky Plus HD box haven’t had epg data for s while now, particularly some of the ITV 2,3 & 4 channels!

Maz2016 · 09-02-2022 09:12PM

https://www.boards.ie/discussion/comment/118604474#Comment_118604474

I literally came on to post this. I have free to air and notice for a few weeks now that itv4+1 and itvbe have no epg. I did a full rescan aswell but it didn’t work. It was the same for itv2+3 but they were on another transponder and now work.

dublinman1990 · 09-02-2022 09:18PM

https://www.boards.ie/discussion/comment/118604474#Comment_118604474

I think those channels are being dual illuminated along with ITV, C4, E4, Film 4, More4 incl. their +1's and C5 on another TP with full EPG data.

Here's the frequency for them

11306 27500 H

Gerry Wicklow · 09-02-2022 10:27PM

11306H is the temporary backup feed for a Freeview transmitter that went on fire. You'll notice the TP includes Freeview information.

fryup · 09-02-2022 11:30PM

so is that reason we're getting no itv EPG because the transmitter went on fire?

Gerry Wicklow · 10-02-2022 12:38AM

https://www.boards.ie/discussion/comment/118608468#Comment_118608468

No the fire was back in August. It was a main transmitter for parts of Yorkshire that also fed a lot of small relays. The satellite TP on 11306 H is only temporary to feed the relays in Yorkshire. There's no knowing when it will disappear.

https://www.youtube.com/watch?v=mBxhkNXqCoI

https://www.thenorthernecho.co.uk/news/19543713.bilsdale-transmitter-events-unfolded-since-fire-month/

refusetolose · 10-02-2022 12:54AM

https://www.boards.ie/discussion/comment/118582180#Comment_118582180

this channel here to stay gerry?

fryup · 10-02-2022 06:41PM

so how do we get EPG for ITV & Channel 4 ?? anyone do a rescan?

10-02-2022 07:20PM

https://www.boards.ie/discussion/comment/118611952#Comment_118611952

I did a rescan and still the same! Does it effect freesat boxes too?

lgs 4 · 10-02-2022 09:45PM

https://www.boards.ie/discussion/comment/118612100#Comment_118612100

No problem on with 7 days EPG on Zgemma box up to next Thursday the 17 th of February

fryup · 10-02-2022 11:23PM

https://www.boards.ie/discussion/comment/118612100#Comment_118612100

as in FTA? yes

Gerry Wicklow · 10-02-2022 11:41PM

No problems using crossEPG

Glaceon · 11-02-2022 08:25AM

I can only presume that these channels have stopped transmitting the DVB standard EPG data.

11-02-2022 09:59AM

https://www.boards.ie/discussion/comment/118614214#Comment_118614214

I wonder why?

icdg · 11-02-2022 10:09AM

I’ve split off the Sky+HD other channels EPG data stuff to a separate thread.

Just so I recall correctly though, because I’ve had Sky Q for a while now, the expected behaviour on Sky+HD is that you should be able to see Now and Next data only? Can’t remember if you can scroll forward and get listings for later. There should certainly be no expectation of being able to see beyond that on a Sky+HD box - these channels are “off EPG”.

On Sky Q you’ve never been able to see any EPG data other than the name of the current programme, I think. I so rarely use the Manual Tuning feature (as it is renamed on that platform) unless there’s a match that’s only on ITV.

fryup · 11-02-2022 10:15AM

https://www.boards.ie/discussion/comment/118613615#Comment_118613615

whats crossEPG ?

icdg · 11-02-2022 10:39AM

Just to add, I working on the basis that this problem specifically affected legacy Sky boxes - if there’s wider issues I can rename the thread.

Capt'n Midnight · 11-02-2022 11:21AM

https://www.boards.ie/discussion/comment/118614484#Comment_118614484

FreeSat boxes use a propietry over the air EPG (changing to non-Freesat mode and you only get now/next)

SKY boxes use a propietry over the air EPG (other channels are now/next) On old SD boxes you could see it coming out the serial port. In theory you could check. IIRC it was 9600

FTA boxes and Saorview Connect only get now/next because UK channels don't transmit full EPG like you'd get on foreign channels including the Irish ones on Saorsat.

Linux boxes can do all of the above AND download EPG's from the internet. CrossEPG is one Linux solution or you could use EPGRefesh / EPG Importer instead.

I use EPGRefesh / EPG Importer (ticking boxes for extra sources) so EPG from EIT/MHW/Freesat and option to use data from Virgin and other providers too. I have no problems with ITV's but I wouldn't know because I've got some redundancy.

11-02-2022 11:21AM

https://www.boards.ie/discussion/comment/118614461#Comment_118614461

Its the Now & Next data on the 'other channels' that was available but gone now on the channels mentioned earlier, on my Sky Plus HD box!

Gerry Wicklow · 11-02-2022 11:22AM

https://www.boards.ie/discussion/comment/118614484#Comment_118614484

crossEPG is a plugin you can install on enigma boxes that automatically downloads EPG data. Usually it does this during the night. In the past this was needed to get the data. More recent versions of enigma can download the FreeSat data in the background. However FreeSat data does not include non-FreeSat channels such as +1s. Crucially until recently it, it did not include CH4HD.

If you install crossEPG from your plugins menu, go into it's settings, choose 'OpenTV Providers' and select 'Astra 28.2' so that a check mark appears beside it. Then hit the coloured button to save this setting. The defaults for the other settings such as download time etc should suit most people. Make sure it is saving to your HDD and not internal flash. It's a good idea to reboot the box after you install this.

fryup · 11-02-2022 11:54AM

would crossEPG work with the Triax tsc 114?

swoofer · 11-02-2022 04:27PM

No, that box comes with closed software. Its very old and you would be better off getting the zgemma h7s .

its 169 at virts but worth it.

dublinman1990 · 11-02-2022 07:06PM

Is this issue affecting old FTA boxes as well as old Sky+HD boxes?

Maz2016 · 11-02-2022 11:40PM

I have 2 Ferguson Ariva boxes and No now/next for ITV4+1 or ITVbe. Have it for everything else

edit: lost epg on the channel 4 stations now aswell….

mike2084 · 12-02-2022 01:52AM

I got the ITV channels epg now and next data back on my Sky+HD's by tuning into 11.306H - don't know why it works on this transponder and not the other and I'm aware that this is only a temporary transponder after the transmitter fire.

13-02-2022 09:46PM

https://www.boards.ie/discussion/comment/118619324#Comment_118619324

That works except for ITV4 +1

Maz2016 · 13-02-2022 10:20PM

That works except itv4+1 and itvbe. For the channel 4 stations, ironically only the newly free to air 4Music has epg. It’s gone for Channel4 HD, E4, more4 (and the +1’s) and 4seven is gone too

fryup · 13-02-2022 10:27PM

would emailing ITV & Channel 4 be pointless? would they give any notice about micks with no EPG?

StreetLight · 14-02-2022 01:32PM

https://www.boards.ie/discussion/comment/118626652#Comment_118626652

Well, it has to be affecting UK residents with FTA boxes too, so I'd be interested to see their response.

EPG data issues on certain U.K. FTA channels

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