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Haggling regularly, just on basic broadband and phone , 15 min wait today , new customer offer matched at second time of asking ,half price 6 months ,without the usual hassle, new router added as connection was poor recently,agent has been quite nice actually, done in 30 mins.
Do you lose connection for a few days each time? Or does the system let you book in advance for the same address as a new customer ahead of your old account being cancelled?
My contract was about to be up, I asked for option and was given 15 off for 6 months , refused and explained that this is much higher than last year and below what they offer new people, you get put on hold for a while as the person needs to ''talk to the supervisor'' . Having done this number of times it's a mixed bag who you get, best to call when they're in right frame of mind to actually talk to you i.e. less busy for them. And if you don't get what's reasonable I'd try another day ,also being pushy as like the argument and it doesn't help I'd say though do stand tall and you get there!
Rang up today to cancel tv and see what sort of a deal they'd do for broadband and home phone. Told the guy I'm with them years (UPC, NTL etc. days) and he gave me the new customer offer of half price for the first 6 months
Did you get an acknowledgement and did it go through 30 days after your initial email? Guess this a question for anyone who's cancelled using their email address!
Called today to cancel, I wanted the current new customer deal but instead got the "Bigger than Big Bundle" (500mb broadband + 100 channels and 32HD channels) with Sky Movies HD for 64pm for 9 months then regular price for the remaining 3 months. Happy enough with that!
Out of contract next week, gave them a call and asked for 9 months half price and no quibble, agent agreed, €71 a month after the 9 month is pricey enough
Price
The offer is€35.50 off for 9 monthsThe total price per monthly billing period during the offer is€35.50The offer length is9 month(s)The total price per monthly billing period after offer is€71.00
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Got 6 months 1/2 price with upgrade in tv box and up to 1 gig, happy enough with that as didn't have the fight in me to push for 9. I tried and quoted people here got it, but said depends on if you get outbound team or not. I'd been on hold for 40 minutes to get through so will do me for another year.
How much is that per month, PC7, if you don't mind me asking?
I'll be ringing them back up today to see if they can offer anything better than this time 3 weeks ago. Wondering if they'll be any better this time round.....
€56 for 6 then €113 for 6, i currently pay €103. BB going from 500mb to 1G think was major change, some stuff with tv and that but smallies monopolize tv!
Had been with Virgin for years as they were the only ones in our area with high speed available. SIRO just got installed in the street recently so called VM for a deal.
Was offered €70 for 9 months and the rest at €85 for 1GB service, no TV or anything else. After a bit of haggling, came down to half price for 9 months and remaining at full price. Vodafone were offering 1GB service for €40 for 12 months, which I explained. Rep told me SIRO was unreliable, speeds never hit 1GB, would be lucky to get 500 etc.
Said I’d think about it and called again after a week. The offer had changed again but went up in price! Now it was back to €70 for 9 months and the rest at €85 for 1GB service and I had “missed my window for the offer”. I cleared off to Vodafone SIRO and couldn’t be happier. Speeds are consistently 1GB or better, ping is excellent and it seems solid as a rock after 2 months of heavy usage.
In the meantime, I keep getting emails and texts from VM asking to send back their equipment, which I did, and they acknowledge they received but the messages keep on coming 😩😴
Overall the VM service is very good and I had no issues with it but they won’t win the price war charging what they are charging.
Tried calling there, best I could get was half price on the bigger than big bundle, (312 euro saved).
They wouldn't give me any of the new customer deals, even though new customer offer would save 550 euro over the 12 months (inc 100 euro one4all voucher). They still wouldn't budge.
Going to have a think about it, even with the half price it's still way pricier than Sky/Eir offers.
I can't bear this rigmarole ringing up every year.
My current package is at €107.
Broadband 250 Mb
World Talk and Home Phone
Big TV Bundle (Not very big with a load of of channels blanked out like mot of the discoveries etc)
One multiroom
Is anyone else on similar package and what deal did they get or what's it costing?
Am i being ripped off at that price of €107 or is this what we looking at now seeing as they not dishing out discounts so easily.
Changing provider seems like hassle and have same problem next year anyway.
I am thinking of doing away with Virgin and looking into the idea of getting Saorview installed with UK channels and maybe get Vodafone internet in or stay with Virgin Internet.
Had a combo box with saorview and Freesat worked perfectly up to October 2020. It died rather then get it fixed I thought I'd treat myself to virgin for Christmas 2020. At the time I liked the 360 box and the wi-fi was excellent. For €55 a month I couldn't fault it. Through the year I realised that I just didn't watch enough of the channels to justify the eventual price hike to €92.
Got a bloke out to fix my dish - water damage to the cable - cost me €80. The dish will need to be replaced because of rust but that's one for the summer. Phoned to cancel Virgin and managed to get the WiFi for half price for six months - basically the new customer price. Because of the 30 day notice I've had both my combo box and 360 going together. Haven't really switched on the 360 box except for rare occasions. The ability to go back 7 days is nice but not sure it's worth the price.
Used it recently, had been with Virgin/UPC for years, but their pricing just isn't competitive compared to FTTH. Don't know about an individual service but can confirm it works for cancelling a whole account anyway.
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