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Ticketmaster - re-scheduled gig doesn't suit, can I get a refund

  • 24-01-2022 10:38am
    #1
    cjmcork
    Registered Users, Registered Users 2 Posts: 2,354 ✭✭✭


    looking for any details from the voices of experience please.........


    I was due to go to a gig that has been rescheduled to April - the new date doesn't suit me, can I get a refund from Ticketmaster as obviously the original date did suit, but can't attend the updated date........



Comments

  • #2
    homosapien91
    Registered Users Posts: 381 ✭✭homosapien91


    I am not sure about a refund but you may be able to get the tickets put back up for sale on Ticketmaster and if they manage to sell you will get your money back, I done that with a rescheduled gig. Of course there is a risk that they wont be able to resell them but I think it is the only way with Ticketmaster, either that or try sell them on yourself



  • #3
    cjmcork
    Registered Users, Registered Users 2 Posts: 2,354 ✭✭✭cjmcork


    super - thanks, seems like a bit of a joke though, we wouldn't have bought the tickets for the new date - I appreciate your response though



  • #4
    davywalsh7
    Registered Users, Registered Users 2 Posts: 1,438 ✭✭✭davywalsh7


    https://www.boards.ie/discussion/2058229548/ticketmaster-re-scheduled-gig-doesnt-suit-can-i-get-a-refund

    yeah i got refunded a while back, had tickets to liam gallagher in belfast last sep but new rescheduled date doesnt suit. there should be an option on your booking to request a refund, thats how i done it and was quite quick. lost the booking fees though



  • #5
    cjmcork
    Registered Users, Registered Users 2 Posts: 2,354 ✭✭✭cjmcork


    https://www.boards.ie/discussion/comment/118525190#Comment_118525190

    fab - thanks so much! Will try that



  • #6
    Zardoz
    Registered Users, Registered Users 2 Posts: 5,878 ✭✭✭Zardoz


    A change of date is an automatic change of terms and conditions and you are entitled to a refund.



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  • #7
    crl84
    Registered Users Posts: 970 ✭✭✭crl84


    In your TM account, click on the tickets, go to bottom, click Need Help with this Order, and you can create a support ticket and request a refund as there's a new date.



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