Mister auto and DPD

Somepeople · 09-12-2021 08:55PM #1

I can't post in the courier section.

I ordered items from Mister Auto which were marked as delivered today when they weren't. The Dpd van was in our estate but didn't stop at my house.

Called Dpd and the person said the driver would ring me back as he possibly left it with a neighbour. Doubtful since there was two cars in my driveway and none in the surrounding houses so why go to doors that wouldn't be answered. Anyway he didn't ring me.

Anyone have an issue before with parts not delivered even though the tracking says it was. Mister Auto said they will investigate. The reviews left for Dpd are pretty poor on Google but never had issues in the past.

Truckermal · 09-12-2021 08:58PM

Had the same issue today would you believe hopefully they will come tomorrow.

Buffman · 10-12-2021 05:07PM

Normally you get text and/or email from DPD on the morning of delivery.

Somepeople · 10-12-2021 07:49PM

https://www.boards.ie/discussion/comment/118301924#Comment_118301924

I got the text yesterday morning but I never received the package and its marked as delivered and signed for by someone called Herman. The drivers name was different.

Still not getting anywhere with them on the phone. Since the vans GPS was in the estate they are claiming it was delivered.

Dilbert75 · 10-12-2021 07:50PM

My last order was late, arrived with one corner of the box burst open, DPD left it on the doorstep and signed to say I'd received it (I wasn't there - no phone call), when I got home it was wet, two spark plugs were damaged and one was missing.

Contacted Mister Auto. Lots of to-ing and fro-ing. Eventually was promised a discount code- it hasn't arrived yet. Replacement set of plugs eventually dispatched, again took ages to be delivered.

Got a review request and gave an honest 2/5. Got a reply apologising "if any inconvenience was caused" or some similar crap. Will heavily bias elsewhere from now on.

Buffman · 11-12-2021 02:41PM

https://www.boards.ie/discussion/comment/118302573#Comment_118302573

Ah, that would annoy me too. If DPD keep messing you around get onto MisterAuto and say your package never arrived and let them sort it out.

Mister auto and DPD

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