Home charge points (purchase/problems/questions) (See mod note post#1)

I think Cobo55 is referring to the cable going in the top of the isolator...would be better from weathering perspective to have cable enter from bottom

Yeah got the hub beside the router and the harvi is in the meter box.

You will have to go through a process of elimination.

Does the car charge on another AC charge point. That will rule out the car as the problem.

Might be useful to also get someoe else to connect their car to your charge point to see if they get the same thing.

Reasonable chance that you have a broken cable. You could flex the cable along its length to see if it "connects" then.

Make sure no debris in the connector.

After that, you'll need to get someone out to take a look I'd say.

Thanks for the answer! yeah, i tested car and cable in a public charger with no issues. I would have liked to test the charger with a different car, but unfortunately the few EV friends i have don't live in the area... I do recall seeing something long ago about the old classic Ioniqs having a rare handshake issue in home chargers but haven't been able to find it on YT or here so I think i am going to have to get it seen?

I am guessing i would need to call an "EV home charger" specialist? Just a bit worried about the cost... I am buying a new EV in the coming months (have a deposit on the Ioniq5) so in theory i should qualify for a new one under the grant scheme?

Thank you! I will give it a go just in case and good to know the grant isnt there. It makes sense, i wasn't planning on using it anyways unless the repair cost was quite high!

Thanks again! :)

Isn’t the EO supposed to join your home wifi and serve as a node on it? I don’t think you’re supposed to connect to it directly.

We just had the EO Pro Mini 2 installed by a very nice man from KN on behalf of Electric Ireland.

He got me into the app and said that under site and session details it should show the amps under "site consumption" even though we have no charger cable (untethered) or car yet, as it would be just what the site is pulling.

It's still showing zero. Is that normal? Or should it show someone regardless of having the car charging.

Also - can only one person have the charger tied to an app? my partner tried to download the app but it said she didn't have permission after scanning the QR code on the charger itself.

Okay good, that's what I assumed but he made it sound like "site consumption" in the app should show something even if not charging. Maybe I misunderstood.

Just had an Andersen installed today. Looks the business.

the Andersen is very tidy! Where did they hide the isolator?

No isolator needed apparently, as it's within 2 meters of a dedicated rcb. Another benefit of the meter box installation.

Out of interest, are you a qualified electrician? I'm certainly not. The installation was carried out by a Registered Electrical Contractor (RECI) and a well established company, they're probably not basing their sole approach on a newsletter from March and most likely have greater access to more detailed guidance, training and regulation specification then gets published on the site.

I just did 15 minutes of reading there (so obviously now I'm an expert) and it seems all the newsletter said is that an isolator needs to be installed within 2 meters. Another 15 minutes of reading suggest Isolators come in a variety of shapes and sizes. I believe the position taken by the installer is that the RCB in the main unit is a Isolator and therefore meets the recs as the unit is installed within two meters. This position that an overcurrent device meets and exceeds the requirements of ‘selectivity’ is something outlined in an earlier newsletter which looks at Isolators in depth. I note that my installer put in an RCBO for the charger but the newsletter you linked to appears to just have an RCB. I think their read of things is reasonable and just because it's now how the jobbers at KN networks do things doesn't mean it's wrong tbh. Anyway, I'm happy to admit I'm not the professional here, I paid someone who was.

Well then I cannot argue with you and defer to your knowledge, I will say that the manufacturer website for the RCBO says that it provides Isolation... So I guess that is the hill the installer has chosen to stand on. I'd agree it's not readily accessible (Is that actually a reg? Seems subjective), being within the cabinet and all. I understand these are safety devices and actually was just reading about a lad in the UK with a similar set up who had an electrical fire at the charger and no way to isolate it other than pulling the meter fuse. I'm not at all sure what an isolator right in beside the charger would get in in that instance either though.

edit: found the reg:

554.3.5 A socket-outlet that is not readily accessible, e.g. under or behind an appliance or a kitchen unit, shall be provided with a readily accessible means of isolation, e.g. an isolating switch mounted nearby and suitably labelled. 

Its definitely more accessible than the examples referenced, but would I call it readily accessible? They could have installed an Isolator switch within 2 meters in my hall. Anyway.

Having looked up both regs (537.2 appears British?) it's not really a obvious to me (With my 15 + 15 minutes of research) they aren't compliant. But shrug.

Where is the best place to buy a charger without instillation included? I am looking to purchase a Zappi or EO mini and have it installed by my regular electrician.