Amazon

Amazon.

I went ahead and cancelled it and refunded.

Bought it again this morning.

I have Prime trial so it said the delivery would be this Monday (or Tuesday?). Grand I thought!

But after completing the purchase, delivery date is now Nov 11th!

Is that normal? Any chance it might come sooner?

I've shipped batteries with UPS lots of times without issues. I'd say that's some technical issue with the site.

just notice the return option changes today, rarely needed to use the option, came across this

it appears even with prepaid labels, depending on the reason for return. Amazon would deducted the cost of shipment from amount to be refunded.

never noticed before, as Items I returned in the past were faulty and so I was entitled to the full refund and free return.

also noticed now they given the option to refund to your amazon account, before the only option I got was refund to payment mythod used for the order

Amazon UK sending out an email

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VAT & Duties Calculation

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When shopping on Amazon.co.uk, all prices are shown inclusive of UK VAT before checkout but this is removed and updated with any Irish VAT and / or duties that are due when you proceed to checkout and select an Irish delivery address. Here are some common examples:

On orders less than €150 dispatched from Amazon UK (Irish VAT due):

- The price you see before checkout is inclusive of UK VAT, at the appropriate rate (e.g. 20%).

- UK VAT is removed at checkout and you will instead see Irish VAT applied (e.g. 23%) once an Irish delivery address is selected.

- E.g. a cable with a price of €15.18 (including UK VAT), changes to €15.55 at checkout (€12.65 with UK VAT removed + €2.90 Irish VAT added).

On orders more than €150 dispatched from Amazon UK (custom duties and taxes where applicable):

- The price you see before checkout is inclusive of UK VAT (e.g. 20%).

- UK VAT is removed at checkout and once an Irish delivery address is selected

you will instead see 1) an item price which excludes VAT, and 2) an Import Fee Deposit which includes Irish VAT (23%), and any applicable duties (for some products no duties are applied).

- E.g. a ladies coat with a price of €200.92 (including UK VAT) changes to €230.65 at checkout (UK VAT is removed and replaced with Irish VAT and duties, which in this example would be €167.43 ex-VAT price + €63.22 Import Fee Deposit and Irish VAT).

On orders dispatched from Marketplace Sellers:

- The price of items which are dispatched from our Marketplace Sellers are inclusive of any applicable VAT and duties, and no further payment will be due. If for any reason you are charged additional costs (e.g., by customs authorities), in addition to the purchase price and delivery, you can contact the Seller to request a refund of these costs.

- Should the Seller not reply or resolve the issue for you, you are eligible to file an A-to-Z Guarantee claim with us to request a refund.

- For more information about our A-to-Z Guarantee, please visit https://amazon.co.uk/gp/help/customer/display.html?nodeId=GQ37ZCNECJKTFYQV

Visit the Irish Revenue site for more information on how VAT and duties are applied: https://www.revenue.ie/en/importing-vehicles-duty-free-allowances/buying-of-goods-online-for-personal-use/buying-goods-from-outside-the-eu.aspx

We hope this helps and that we see you again soon.

Regards,

Customer Service Department

Amazon.co.uk

I am going to purchase a few items from Amazon Germany and want to sign up to prime for the free month. Can someone clarify the process of when I have to cancel by so as to not get charged etc

I was going to purchase off amazon uk as normal but the customs talk has really put me off.

Are people here still using amazon uk as pre brexit?

I am looking at a waffle maker thing €100 and wireless keyboard and mouse. And two office desk items. All around between €15 & €30 on Amazon Germany.

Be great to get some clarity

Right, but if I order through Amazon Germany I dont have to consider any of that?

Id much prefer continue as before but it seems to makes more sense to either shop locally or online from an EU country.

I may be missing something here of course.

Can you sign up for Prime on the German site? Are there any benefits? I've read before that you will still have to pay for delivery from Germany but as I have never ordered there myself I cant say for sure.

I have ordered a few times from Amazon UK since the beginning of the year. No issues and just the same as pre-Brexit.

Ordered the Galaxy Watch 4 Silver & Galaxy buds for for £240 yesterday.

When I had a UK address selected as address, it was showing as a couple of days deliver, but I opted to have it shipped to my home address in Ireland. Now there is no delivery date scheduled, just showing as "Not Yet dispatched"

Should I get these items before Xmas? Can't see any indication as to when delivery is available

I use them a lot since Brexit, you'll get a shipping estimate during the order process.

Thanks for the info guys.

Just wanted to ask if the delivery estimate given is accurate for delivery between Germany and Ireland?

Does it take long for items to be dispatched?

That's great. Thank you. I've a parcel I ordered today from Amazon.de with an estimated delivery date of next week, just hope it arrives on time.

My item is not yet dispatched, will dispatch take long? (Normally)

Thank you 😁

I find Amazon DE orders almost always come a day earlier than the indicated delivery date. This is for orders shipped with Amazon Logistics, An Post are probably a different matter.

Thanks all. Got email this morning saying my parcel is dispatched so fingers crossed 🤞 I should get it next week, as scheduled.

Does it take long for An Post to update tracking details?

Tried to put in supplied tracking number into their website, and nothing came up.