Munster joinery

Not too long ago there were 7 pages here, now there seem to be only 4 pages, what happened?

I had bookmarked this link: https://www.boards.ie/vbulletin/showthread.php?t=2058147440&page=7

Can I get some recommendations please. 5 windows. Cork city area.

My experience with MJ, their windows and doors are great quality in comparison, the guys that install them can be hit or miss, mostly miss. They can be rough and most of them are not qualified to cut turf never mind installations. Beware of the "touch-up" guys, they are scam artists. Ok so here's the scenario, your sliding doors are installed to a decent enough quality, they open and close with ease etc, however, the new doors are scrapped and full of small dents and larger scuffs. You call the company and complain that your new doors are damaged in areas, you are assured that the quality control guy will follow up in a couple of days to take care of it. Sure enough the guy comes within a few days in a smaller MJ van. He fixes any imperfections with what seems like a miracle touch-up paint and replaces any broken or missing parts. When he's done he calls you out and you will be astonished at the transformation, the doors will look immaculate, no scuffs, scrapes or dents and on his way he goes. about a week or two later after a few days rain etc you'll be heading out to your garden and to your horror will discover most of the dents, scuffs and scrapes have miraculously re-appeared, most people will feel like they are too fussy or "moaners" if they call again and will leave well enough alone. Those who do call will be told that it was fixed and those scrapes etc must be new so theres nothing they can do.

A horrible, never-ending experience! Incorrect window installation, rain water coming in, window frames scratched and dented, wrong stoppers installed, paint peeling off doors after 1 month, wrong door lock. Non-existent customer service - after calling every month for 1 year the issues are still not fixed! The "fixing team" was sent out (with many delays) several times throughout the year but each time they weren't able to fully complete the fixes (complaining to me that Munster won't pay them, as the job is not complete). Each time I call them they claim they don't have the details of the previous call, as their system has no notes...

New residential area, all windows were fitted by this company (nice Government contract). Easy money from Government, high price and low quality. All windows are horrible fitted, all of them have seals broken, many scratches, very bad alignment, no airtight at all. Filled in a complaint about it, a guy came over and made them worse, he should have had a job for demolition windows instead . I had to buy from Lidl airtight seal to fill the gaps left by the "specialist" ...Unacceptable.

With respect to the builder you mentioned; he doesn’t have to live in the house he’s built.

Given how shite the Irish weather is, I’d guess that windows installed in July may look and perform quite differently in the following January given the humidity and rain. I’ve always thought of Munster Joinery as cheap, mass produced and low quality. Do they do higher quality windows aside from the house bashing stuff in estates?

I ended up buying Amberline windows about 10 years back. Expensive, they only sell & fit so you can’t just buy windows from them. The windows were absolutely excellent, service from the fitter was good quality but they’d a poor attitude on a follow up quote infor a different property (€10k quote for six windows & two doors, doesn’t include repair work to surrounding concrete/walls and wouldn’t even advise how much to budget for repairs). The guy was a prick to deal with to be honest, which is why I didn’t buy from them.

Looking for one myself too, if you happen to source the right one. I have two aluclad sliders and one of them is letting a draught in. Also looking to avoid the MJ call out charge.