Aer lingus on board catering

Supposedly DNATA can’t get supplies? Ryanair having similar issues but are able to stock up at out stations. Beggars belief EI are putting up with it considering how fed up a lot of people are with their overall service.

No matter the airline...only solution is when you get past security screening at the airport get stocked up in the shops, I’ve been doing that for a while, not taking a chance and relying on what if anything might be left onboard , ....I’d just rather bring on say a subway or freshly made sambo, crisps, muffin and a coke & water knowing when I want it it’s in my bag and I can relax and get fed..

Internal comms refer to Brexit problems, which is a load of cr*p, I've yet to hear of any supply issues anywhere in ROI from Europe. FR are cleaning up.

I think scoot are Singapore Airlines budget brand?

I think it was in the t&c's when I flew with them last a few years ago, although they didn't search me at the gate. I managed to smuggle some sandwiches on board.

Its the pile em high uber capitalist approach. Nice planes, but that's about all that's nice.

That's the way cinemas operate, and indeed cafes and restaurants. Don't know anything about Singapore law though.

My experience with them was ok, but have read they can be thoroughly unpleasant to fly with too. RYR of old on steroids is how an Irish expat described them to me as.

Anyway to return to the thread, are Lingus catering hasn't been great for a long time.

Lynne Shambleton created and appointed a Chief Customer Officer at the end of August, you would think by now she might have sorted the issue out, as there's no way she cannot be aware of it.

Instead, like the rest of the executive management, it seems she's been too busy patting herself on the back for getting the job, rather than trying to actually improve the service on board (and hence increase revenue and as a result allow the staff who are under huge mental and financial strain to recover some of their decreased wages) or resolve any of the supply issues! It's an embarrassment for the crew on board to have to inform passengers that there's no catering, and rather than admitting gross incompetence, the company have decided to hide behind Brexit.

And yes, I am in a bad mood😁

Flew Shannon - Heathrow yesterday on EI386. Just tea, coffee and chocolate bars, Twix bars etc. available. No sandwiches. Apologies from the crew.

The shiny new A321neo LR was nice to fly on however.

Neighbour flew back with EI from TFE and all they had was tea coffee and some chocolate bars, She said that the crew member told her that they be hoping to have full bars by winter time looks like I be stocking up before boarding.

Also saw the catering trucks going down the road alongside rwy10/28 are they based outside the airport these days?

Well they can expect catering delays that road does easily be backed up during the rush hours, What happened the catering facilities accross from post 4 that they used?

Out sourcing unfortunately is what companies want these days, Be it through agencies or contractors.

Just means the company has no liability towards pensions health care etc, Compared to actually having full time employees on the books.

And one of the biggies is redundancy no companies these days wants staff that have long service records, As the pay outs be collasal.

any job I’ve worked for where ‘outsourcing’ was a thing, it looked great on a presentation to an MD and senior management... but in the end usually costs you more then you were spending originally in the long run.. as you don’t have the flexibility or service levels from an outside company that you have in house and customer satisfaction plummets..

to be honest it shouldn’t be that complicated or expensive to cater an aircraft(s) with drinks, snacks, food and confectionary...

The situation is so shambolic now in Aer Lingus that tomorrow's flight home from Tenerife already has limited catering on board (or at least that what the text I've just got says).

It shows how far the company have fallen when this is now the acceptable norm for them

I've had the last few decent experiences with EI but catering is a current weak point especially on bucket and spade

I think the way things are going you gotta get to the airport early, purchase any drinks, food or snacks to bring on board with you… this has been an ongoing issue for a bit.

I just bring on a subway or freshly made sambo,, crisps, few drinks.. waters, cokes… have a flat style backpack that I can easily store under the seat in front so when the seatbelt sign is off I can relax straight away with drinks / sambo without having to wait for the cart and…wondering if it will have anything decent left or stocked on it in the first place.

Genuine question….. How hard can it be to have the guys in the flight deck ACARS the operations in Dublin just with a simple… catering restock request….

FR have often got new bars put on flights, As for EI it's being happening years now sending the aircraft out on different sectors then on to the canaries.

Exact same in EI presently.