Aer lingus on board catering

Supposedly DNATA can’t get supplies? Ryanair having similar issues but are able to stock up at out stations. Beggars belief EI are putting up with it considering how fed up a lot of people are with their overall service.

If it’s not sorted by the start of the winter schedule you have to question the competency of management.

Months later and no sign of a resolution is starting make the whole thing feel like a very amateur operation.

No matter the airline...only solution is when you get past security screening at the airport get stocked up in the shops, I’ve been doing that for a while, not taking a chance and relying on what if anything might be left onboard , ....I’d just rather bring on say a subway or freshly made sambo, crisps, muffin and a coke & water knowing when I want it it’s in my bag and I can relax and get fed..

You were lucky to get the tea and coffee tbh. It's a complete disaster.

Internal comms refer to Brexit problems, which is a load of cr*p, I've yet to hear of any supply issues anywhere in ROI from Europe. FR are cleaning up.

I think scoot are Singapore Airlines budget brand?

I think it was in the t&c's when I flew with them last a few years ago, although they didn't search me at the gate. I managed to smuggle some sandwiches on board.

Its the pile em high uber capitalist approach. Nice planes, but that's about all that's nice.

That's the way cinemas operate, and indeed cafes and restaurants. Don't know anything about Singapore law though.

My experience with them was ok, but have read they can be thoroughly unpleasant to fly with too. RYR of old on steroids is how an Irish expat described them to me as.

Anyway to return to the thread, are Lingus catering hasn't been great for a long time.

Lynne Shambleton created and appointed a Chief Customer Officer at the end of August, you would think by now she might have sorted the issue out, as there's no way she cannot be aware of it.

Instead, like the rest of the executive management, it seems she's been too busy patting herself on the back for getting the job, rather than trying to actually improve the service on board (and hence increase revenue and as a result allow the staff who are under huge mental and financial strain to recover some of their decreased wages) or resolve any of the supply issues! It's an embarrassment for the crew on board to have to inform passengers that there's no catering, and rather than admitting gross incompetence, the company have decided to hide behind Brexit.

And yes, I am in a bad mood😁

Flew Shannon - Heathrow yesterday on EI386. Just tea, coffee and chocolate bars, Twix bars etc. available. No sandwiches. Apologies from the crew.

The shiny new A321neo LR was nice to fly on however.

Neighbour flew back with EI from TFE and all they had was tea coffee and some chocolate bars, She said that the crew member told her that they be hoping to have full bars by winter time looks like I be stocking up before boarding.

Also saw the catering trucks going down the road alongside rwy10/28 are they based outside the airport these days?

Well they can expect catering delays that road does easily be backed up during the rush hours, What happened the catering facilities accross from post 4 that they used?

Believe also that building will have to be demolished shortly for the construction of pier 5.