Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

An Post

1…5152545657…66

Comments

  • #1592
    Henrys Grimey Paws
    Registered Users, Registered Users 2 Posts: 59 ✭✭Henrys Grimey Paws


    Seeing similar for an Amazon package from the UK, arrived in the parcel hub on Tuesday evening and no movement on the tracking since, I guess it'll show up eventually. Previously even after Brexit once it arrived in Dublin I'd usually have it the next business day so I'm not sure what's changed now, not like it's the Christmas rush!

    Post edited by whiterebel on


  • #1593
    Antics21
    Registered Users, Registered Users 2 Posts: 41 ✭Antics21


    Having similar issues with an Post in Cork. Like stated above, deliveries seem to be a once a week deal at the moment.

    Post edited by whiterebel on


  • #1594
    Agent Avenger
    Registered Users, Registered Users 2 Posts: 189 ✭✭Agent Avenger


    I'd say the delays in Cork are due to An Post closing the Togher depot so now there's only the one in Little Island. If they can't handle the volume of post at this time of year how will they deal with busier times especially in the run up to Christmas?

    Post edited by whiterebel on


  • #1595
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    hi folks -


    have a package coming from the UK and its been sorted twice now at the dublin mail centre

    I actually have seen a picture of the package with address so its not an address issue. Could it be held for customs duty? There's probably 20 euro owed on it if they noticed.

    Not sure whether i should sit tight and wait or phone to see what might be up with it


    Cheers,

    Mick



    06 August 2021 12:29

    Your delivery has been sorted DUBLIN MAIL CENTRE, DUBLIN 12

    06 August 2021 12:23

    We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

    04 August 2021 16:28

    Your delivery has been sorted DUBLIN MAIL CENTRE, DUBLIN 12

    04 August 2021 16:24

    We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

    04 August 2021 16:23

    Your delivery was received by An Post in DUBLIN MAIL CENTRE, DUBLIN 12

    Post edited by whiterebel on


  • #1596
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,285 ✭✭✭Yggr of Asgard


    https://www.boards.ie/discussion/comment/117714227#Comment_117714227

    Have multiple parcels sorted in "Dublin Parcel Hub" that are just not moving towards me in Cork for days.

    Since weeks now An Post has become unreliable for parcels, it might very well be down to the closure of the Togher depot and their inability to cope with the volume they are getting.

    Started shifting my shopping to vendors that offer alternative delivery methods because it's so unreliable these days.

    Post edited by whiterebel on


  • Advertisement
  • #1597
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,285 ✭✭✭Yggr of Asgard


    I use a tracker to keep a check on parcels and I just now got a "Your post is out for delivery LITTLE ISLAND D.S.U., CO CORK" on ALL my outstanding AnPost items.

    I kid you not, I post about my issue and within minutes An Post magically scans all items out for delivery, some of them were in Dublin since early last week and out for delivery a few minutes ago is the first progress.

    If I would be paranoid, I would suspect someone in the depot reading this thread and knows my full name ;-)

    Post edited by whiterebel on


  • #1598
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117726609#Comment_117726609

    what tracker do you use?

    Post edited by whiterebel on


  • #1599
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,285 ✭✭✭Yggr of Asgard


    https://www.boards.ie/discussion/comment/117726653#Comment_117726653

    Parcel - Delivery Tracking for iPhone, iPad and Mac (parcelapp.net)


    Paid for the 2.99$ premium version to get push notifications.

    Post edited by whiterebel on


  • #1600
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117726703#Comment_117726703

    i got on to an post via chat on website. Customs charge was due so paid that and it should be on its way now. Its a pity the tracking doesnt say customs due etc.. they didnt have my phone number or email so i suppose hard to let me know.

    Post edited by whiterebel on


  • #1601
    Hippodrome Song Owl
    Registered Users, Registered Users 2 Posts: 1,429 ✭✭✭Hippodrome Song Owl


    We are also experiencing an issue of a backlog of post being delivered all at once. I recently received a letter on July 29th from the hospital with the admission details for my surgery on July 27th - envelope had a date stamp of July 20th. From Dublin to Dublin. It came with a week's worth of post. Our postman (new) is only coming around once a week now and also delivering at around 6pm which is a little strange.


    Currently waiting on something from the UK for 10 days now - I expect to have to pay both VAT and Duty so am awaiting notification of that, but no sign of it. Royal Mail say it was handed to An Post on July 30th. An Post tracking link doesn't recognise the number.

    Our An Post delivery box also hasn't been used since the start of the pandemic - is that a policy now or something?

    Post edited by whiterebel on


  • Advertisement
  • #1602
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117727083#Comment_117727083

    I would go onto the anpost website and look for the online chat option. Give them the tracking number and see if there’s a delay. If I hadn’t contacted them I’d never have known re import charge

    Post edited by whiterebel on


  • #1603
    Agent Avenger
    Registered Users, Registered Users 2 Posts: 189 ✭✭Agent Avenger


    I nearly forgot that my mother still hasn’t received the results from a biopsy though the post that was sent on July 23rd going from Cork to Cork. The only reason she knows the result is due to having issues at the biopsy site she got in contact with the hospital otherwise she’d still be waiting on a very important prescription.

    Post edited by whiterebel on


  • #1604
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    https://www.boards.ie/discussion/comment/117726587#Comment_117726587

    When it says "sorted Dublin parcel hub" it's the scan as it goes into the tubs/cages for the different delivery depots.

    It most likely leaves Dublin within a couple of hours of that scan.


    The next scan is when the delivery person scans in it out for delivery.


    Ideally there should be an additional scan when it arrives or the "sorted Dublin" message should change to "departed parcel hub and on the way to local delivery unit"

    Post edited by whiterebel on


  • #1605
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117729862#Comment_117729862

    My delivery is still saying sorted dublin mail centre. I was hoping it might be out for delivery today. I paid the import charge and confirmed with customer service via chat that it was paid and they said it should be delivered next day or so. I'm just wondering what triggers them going back to collect the 'paid' customs parcels.

    Post edited by whiterebel on


  • #1606
    Padraig Mor
    Registered Users, Registered Users 2 Posts: 9,786 ✭✭✭Padraig Mor


    Sent two identical parcels yesterday. Both dropped to a Co. Cork post office, one going to Mayo, one to Dublin. Mayo parcel delivered before 7am this morning. Dublin parcel no scan since it was sorted in Portlaoise late last night. WTF?

    Post edited by whiterebel on


  • #1607
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,386 Mod ✭✭✭✭whiterebel


    I have one that arrived in from the UK, and updated to Left An Post 4 days ago....being returned to the UK as it turns out after 27 minutes on hold. Why can't they just pay that in as a status?

    Post edited by whiterebel on


  • #1608
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    https://www.boards.ie/discussion/comment/117733233#Comment_117733233

    So would you not say "fantastic service - dropped into cork po yesterday, delivered Mayo 7am this morning" The service they offer is 1-2 days, so assuming Dublin parcel is delivered tomorrow, it is delivered on time.

    Post edited by whiterebel on


  • #1609
    Padraig Mor
    Registered Users, Registered Users 2 Posts: 9,786 ✭✭✭Padraig Mor


    https://www.boards.ie/discussion/comment/117733817#Comment_117733817

    Not really. I'd wonder how it gets to the wilds of Mayo (via Portlaoise and Athlone) quicker than Dublin TBH. And I'm pretty sure the service used to be 1 day before but they changed the "on time" definition (kind of like how you could post a letter at the Cork sorting office for delivery up to 2am Monday for Monday delivery....now it's 7pm Friday). I haven't mentioned a parcel I sent betting locked into one of their parcel lockers for two weeks either (happens all the time according to my postman).

    Post edited by whiterebel on


  • #1610
    Night owl gal
    Registered Users, Registered Users 2 Posts: 428 ✭✭Night owl gal


    Hi Folks,

    Quick question on an post

    _20210801_202230.JPG


    Does anyone know why this message 'we delivered your post' is displayed twice?

    Post edited by whiterebel on


  • #1611
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,386 Mod ✭✭✭✭whiterebel


    https://www.boards.ie/discussion/comment/117735907#Comment_117735907

    mod - you have already started a thread a week ago on this which I will now delete. Don't do duplicate posts. There is either no-one on here due to the site changes or people don’t know. If you need to know ask An Post.

    Post edited by whiterebel on


  • Advertisement
  • #1612
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117731746#Comment_117731746

    checked with online chat yesterday... they said backlog in clearing post from customs.. still showing Sorted Dublin mail centre.. hopefully it will start to move in next day or so

    Post edited by whiterebel on


  • #1613
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117736219#Comment_117736219

    Checked online chat this morning.. apparently it was sent back to customs warehouse again in error... so they have requested it to be sent back to postal sorting office and then it will be on its merry way to me... not convinced to be honest

    Post edited by whiterebel on


  • #1614
    Johnstaf
    Registered Users, Registered Users 2 Posts: 10 ✭Johnstaf


    Hi everyone.

    How is the situation now for items coming from the US via USPS First Class?

    I have a package that cost around $200 on the way, and got a variation on the usual USPS message.

    "Your item departed a transfer airport in DUBLIN, IRELAND on August 4, 2021 at 9:26 am. The item is currently in transit to the destination."

    I'd love to know how long packages are taking now.

    Many thanks. This has been a very informative thread.

    Post edited by whiterebel on


  • #1615
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117736309#Comment_117736309

    Another day and another online chat... item still stuck in customs warehouse backlog - should be released and with you soon... can't guarantee when.. i don't mind as long as its not returned to sender.. i paid customs and have the email receipt saying it will be released and delivered since Monday

    Post edited by whiterebel on


  • #1616
    davetherave
    Registered Users, Registered Users 2 Posts: 3,502 ✭✭✭davetherave


    If it is any use or consolation to you Mick, I was the same, had something coming in from UK. I had paid the vat last Thursday and it had just sat a "Your delivery has been sorted DUBLIN MAIL CENTRE, DUBLIN 12" since last Thursday morning. Got on to the chat yesterday and he just said they were fairly snowed under in DMC because of the customs since July. The tracking updated yesterday afternoon to We Have your post, then Your post has been sorted. This morning it went to We have your post and are getting it ready for delivery, and it was delivered this morning. So a week after the import charges were paid.

    Post edited by whiterebel on


  • #1617
    How Soon Is Now
    Registered Users, Registered Users 2 Posts: 13,184 ✭✭✭✭How Soon Is Now


    I've had a small package sitting in the Dublin mail center two weeks tomorrow. Keep getting the same crap on the online chat about delays according to the first fella last week he said it be early this week. Wtf is going on like I paid the customs as soon as I got the email.

    The same thing has been on the tracking since the 30th of August Your delivery has been sorted Dublin 12.

    Post edited by whiterebel on


  • #1618
    micks_address
    Registered Users, Registered Users 2 Posts: 9,188 ✭✭✭micks_address


    https://www.boards.ie/discussion/comment/117741490#Comment_117741490

    my post came friday and all good. They had opened the package to check contents. I have another package stuck though. Its a phone case and when i checked on online chat they said customs don't have enough information to clear it and have requested information from the retailer. That seems like its going to be slow. I asked them could i provide an invoice or anything and they said id have to deal with customs on 01 805 6150... tried this morning but its 'not a recognised number'

    Post edited by whiterebel on


  • #1619
    Hippodrome Song Owl
    Registered Users, Registered Users 2 Posts: 1,429 ✭✭✭Hippodrome Song Owl


    My parcel sent 17 days ago from England has been sitting in the Dublin Mail Centre Dublin 12 with no update for 7 days now - I expected to receive a notice to pay both VAT and Duty, but nothing.


    So how long are people usually waiting on the An Post chat? It said 14 minutes wait time to start then gradually went up to 42 minutes but it's going up and down and intermittently goes blank and says "not available to chat with you right now", but then reloads the countdown.

    Update: still waiting on chat an hour later - has said 5 minutes wait for the last 20 minutes. :(

    Update: got through on chat after 1.5 hours. The item is being returned to sender due to an insufficient customs declaration. Apparently this can't be displayed on the tracking for customers. What a nightmare.

    Post edited by whiterebel on


  • #1620
    Hippodrome Song Owl
    Registered Users, Registered Users 2 Posts: 1,429 ✭✭✭Hippodrome Song Owl


    "Update: got through on chat after 1.5 hours. The item is being returned to sender due to an insufficient customs declaration. Apparently this can't be displayed on the tracking for customers. What a nightmare."

    And now the seller won't even look into it for at least another week because the an Post tracker says it's still in Dublin, in transit, and they won't take my word for it or accept my screenshot from An Post chat stating that there is an insufficient customs declaration and that it is being returned to sender.

    Post edited by whiterebel on


  • Advertisement
  • #1621
    Gabriel
    Registered Users, Registered Users 2 Posts: 93 ✭✭Gabriel


    The same happened to me with 4 parcels to me! : 2 returned to US, 1 to Australia and 1 to Japan. Its being a disaster! Post is getting very bad so I guess it time to save the money and dont even bother to buy online anymore.

    Post edited by whiterebel on


Advertisement