Ikea launches Buy Back scheme, giving voucher refund of up to 50% of used furniture

Patsy167 · 18-05-2021 06:51AM #1

https://www.joe.ie/life-style/ikea-buy-back-unwanted-furniture-ireland-706205

If you own Ikea furniture that is now unwanted, you can pop to this link and see how much Ikea will give you to return it - apparently you don't even need to unflatpack (if that's a word...)

Pricing structure

As new – no scratches: 50% of the original price
Very good – minor scratches: 40% of original price
Well-used – several scratches: 30% of original price

If Ikea accepts your products for resale, you will receive an IKEA refund card for the agreed amount.

Refund cards are redeemable for an unlimited period of time from the date of issue and can be used in store (excluding our Bistro's, Restaurants or Swedish Food Markets) or online, on all products except IKEA Food.

Products you can return

The specific products that are eligible for the buy back scheme are listed here but will include the following:

All dressers, office drawer cabinets, small structures with drawers, display storage, sideboards
Bookcases and shelf units
Small tables
Multimedia furniture
Cabinets
Dining tables and desks
Chairs and stools (excl upholstered or leather chairs and stools)
Chest of drawers
Children’s products (excluding Baby products as below)
PAX accessories

Products you cannot return

Non-IKEA products
Hacked or modified products
Non-assembled IKEA products
Products that have been used outside including outdoor furniture
Mattresses & Bed Textiles (such as Blankets and Mattress toppers)
Sofas / armchairs
Other soft good (pillows, towels, curtains etc.)
Items containing glass
Kitchens including worktops, cabinets and fronts
PAX Wardrobes
Other over-sized items
Appliances and other electrical items
Baby products such as cots, mattresses and changing tables
Upholstered or leather products
Market hall products
Non-furniture items

This was due to launch last November after some pilot schemes in smaller regions, but was delayed due to the second lockdown.... and then the third. Heard on the radio news this morning though that it is now up and running.

How does it work?

Follow the step-by-step process using the buy back estimator tool. You pick the type of furniture it is, make a judgement of the condition, and it gives you an estimate of the buyback value.

You scan the QR code it gives, then need to take it into a participating store. There will be a physical inspection where the estimate will be reviewed and a final price confirmed

machiavellianme · 18-05-2021 07:00AM

Getting a fully assembled item back to IKEA for inspection will probably rule this out for most people. Great idea in theory, tricky to use in practice.

Pique · 18-05-2021 09:59AM

The fact that you can't return something that isn't assembled is odd.

18-05-2021 10:22AM

Pique wrote: »

The fact that you can't return something that isn't assembled is odd.

Surely you just return an unassembled item for full refund?
This is for used furniture

djdunny · 18-05-2021 10:25AM

bubblypop wrote: »

Surely you just return an unassembled item for full refund?
This is for used furniture

Im pretty sure he means an item of furniture that has been assembled but may be small enough to carry into store fully intact - rather than reduced back down to its flatpack state.

jimmycrackcorm · 18-05-2021 10:30AM

Pique wrote: »

The fact that you can't return something that isn't assembled is odd.

Because a bit might be missing that renders the whole unit useless.

GBX · 18-05-2021 10:33AM

jimmycrackcorm wrote: »

Because a bit might be missing that renders the whole unit useless.

They will likely check it anyway. Ikea's customer service for missing parts is usually fantastic so doubt that would cause an issue. Unless it something that is end of line.

18-05-2021 10:38AM

djdunny wrote: »

Im pretty sure he means an item of furniture that has been assembled but may be small enough to carry into store fully intact - rather than reduced back down to its flatpack state.

Ah yes!!
Of course, I see now

PCros · 18-05-2021 10:57AM

When I was going through the process there is no option for the Dublin store.

Are we sure this is applicable to Ireland as it just has all the UK stores?

18-05-2021 11:01AM

PCros wrote: »

When I was going through the process there is no option for the Dublin store.

Are we sure this is applicable to Ireland as it just has all the UK stores?

From 31st May. https://www.ikea.com/ie/en/customer-service/terms-conditions/ikea-buy-back-service-terms-and-conditions-pub9e989950

podgeandrodge · 18-05-2021 06:24PM

If anyone has one of these discontinued items from Ikea for sale let me know - can't find anywhere and current one broken.

Fingleberries · 19-05-2021 09:08AM

Pique wrote: »

The fact that you can't return something that isn't assembled is odd.

Probably a requirement to ensure that all the pieces are still there.
Does make it tricky to bring the furtniture / shelving unit back to the store, though.

Dr Bolouswki · 22-05-2021 06:16PM

"Non-assembled IKEA products"

I took this to mean items that don't require assembly?

JohnnyChimpo · 24-05-2021 01:05PM

Some stuff in my house I just checked and youd get a better deal on adverts.ie tbh (corner sofa/sofa bed, chaise longue). But I'm sure it'll be handy for some things

.42. · 30-06-2021 11:03AM

IKEA said that used products returned as good as new with no scratches will be bought for 50% of the original price, while items with minor scratches will be bought for 40%.

Furniture that is well used with several scratches will be bought for 30%, it added.

Full Article:>> https://www.rte.ie/news/business/2021/0630/1232175-ikea-buy-back-service/

IKEA's Buy Back service has been officially launched in Ireland as part of the furniture maker's commitment to becoming fully "circular" and climate positive by 2030.

The new service encourages customers to sell back IKEA furniture that they no longer need. In return they receive a voucher to spend at the store for use when they need something.

The furniture will be resold by IKEA within their Circular Hubs (previously Bargain Corner), at cheaper prices, thereby giving a second life to IKEA products.

The company said this helps to prevent perfectly useable materials from entering landfill unnecessarily.

IKEA said that used products returned as good as new with no scratches will be bought for 50% of the original price, while items with minor scratches will be bought for 40%.

Furniture that is well used with several scratches will be bought for 30%, it added.

It would be interesting to know if people are getting back good amounts of returns

JTMan · 30-06-2021 12:12PM

Interesting.

More on the Ikea website here: https://www.ikea.com/ie/en/customer-service/services/buy-back-estimator-tool-pubc644de60

There are a lot of exclusions ...

Hacked or modified products
Non-assembled IKEA products
Products that have been used outside including outdoor furniture
Mattresses & Bed Textiles (such as Blankets and Mattress toppers)
Sofas / armchairs
Other soft good (pillows, towels, curtains etc.)
Items containing glass
Kitchens including worktops, cabinets and fronts
PAX Wardrobes
Other over-sized items
Appliances and other electrical items
Baby products such as cots, mattresses and changing tables
Upholstered or leather products
Market hall products
Non-furniture items
Products purchased more than 7 years ago

Henry... · 30-06-2021 12:13PM

JTMan wrote: »

Interesting.

More on the Ikea website here: https://www.ikea.com/ie/en/customer-service/services/buy-back-estimator-tool-pubc644de60

There are a lot of exclusions ...

Looks like more exclusions than inclusions

Also the price isn't great

Atlantic Dawn · 30-06-2021 12:14PM

I can see a rise in domestic disturbances with rows erupting during the disassembly process.

GBX · 30-06-2021 12:17PM

Atlantic Dawn wrote: »

I can see a rise in domestic disturbances with rows erupting during the disassembly process.

Because the rows assembling can be a sight to behold! Can almost break a couple :pac:

namloc1980 · 30-06-2021 12:28PM

JTMan wrote: »

Interesting.

More on the Ikea website here: https://www.ikea.com/ie/en/customer-service/services/buy-back-estimator-tool-pubc644de60

There are a lot of exclusions ...

Those exclusions don't leave a whole lot included.

Zaph · 30-06-2021 12:34PM

Atlantic Dawn wrote: »

I can see a rise in domestic disturbances with rows erupting during the disassembly process.

The exclusions include "Non-assembled IKEA products", so I'd read that as being you don't need to disassemble anything. Whatever about putting it together, I'd say taking apart some IKEA furniture would be an absolute nightmare.

KeRbDoG · 30-06-2021 12:53PM

Zaph wrote: »

The exclusions include "Non-assembled IKEA products", so I'd read that as being you don't need to disassemble anything. Whatever about putting it together, I'd say taking apart some IKEA furniture would be an absolute nightmare.

I'd read that ask products you either never put together OR items what didn't need any assembly in the first place. If either is true, it's a little bizarre?

.42. · 30-06-2021 12:53PM

Zaph wrote: »

The exclusions include "Non-assembled IKEA products", so I'd read that as being you don't need to disassemble anything. Whatever about putting it together, I'd say taking apart some IKEA furniture would be an absolute nightmare.

The issue with IKEA furniture is that it tends to go together once.

When you dismantle it and reassemble it , it turns out well dodgy.

Calahonda52 · 30-06-2021 12:58PM

Greenwashing at it's best.
Do the exclusion include their pencils

theunforgiven · 30-06-2021 01:25PM

GBX wrote: »

Because the rows assembling can be a sight to behold! Can almost break a couple :pac:

Yep, been there, almost did that . . not recommended.
Built this GIANT TV cabinet thing, it weighed a tonne . . . .had to move it before everything was already tightened up etc and when lifting it, someone grabbed the end instead of supporting the middle and snap . . .it folded in on itself. . . . we had been at this for atleast an hour or so . . .

I fired it out the back door and went on the beer . . .I put it back together a few days later with wood glue and non IKEA parts, turned out great.

We're still together 10 years later but it was touch and go for a while

ButtersSuki · 30-06-2021 01:34PM

GBX wrote: »

Because the rows assembling can be a sight to behold! Can almost break a couple :pac:

True story - there was a couples therapy show on some channel a good few years ago now (I’m guessing 10ish) and the observers (counselors and shrinks) would observe the couple building a piece of ikea furniture to observe the dynamics of the couple. There would inevitably be a row. I always found it very funny that they picked this as the task.

I my household I put almost everything together, it is never a joint operation. We hired someone once to put a big piece together. Saves a lot of arguments!

event · 30-06-2021 01:46PM

.42. wrote: »

The issue with IKEA furniture is that it tends to go together once.

When you dismantle it and reassemble it , it turns out well dodgy.

Yeah I dont think they are designed to be dismantled

30-06-2021 03:04PM

Non-assembled products aren't included. In other words, the product must be assembled.

They're not gonna take a box of parts off you. They'll take your fully assembled Billy bookcase and give you 30% of the price, then they'll drag it over to the clearance section and presumably sell it at 50% of it's price.

Henry... · 30-06-2021 04:48PM

Weird

A store furniture store taking stuff back

Why would they bother

Muahahaha · 30-06-2021 05:39PM

Deleted User wrote: »

Non-assembled products aren't included. In other words, the product must be assembled.

They're not gonna take a box of parts off you. They'll take your fully assembled Billy bookcase and give you 30% of the price, then they'll drag it over to the clearance section and presumably sell it at 50% of it's price.

Yeah and it also changes the Bargain Corner somewhat. Id be fine with buying an item that was just returned for whatever reason but is still passed fit for sale with opened packaging and a 30-40% discount. But I wouldnt have any interest in items that were used by someone for a few years then sold back to Ikea who sell them on again.

30-06-2021 07:05PM

Muahahaha wrote: »

Yeah and it also changes the Bargain Corner somewhat. Id be fine with buying an item that was just returned for whatever reason but is still passed fit for sale with opened packaging and a 30-40% discount. But I wouldnt have any interest in items that were used by someone for a few years then sold back to Ikea who sell them on again.

Why is that, out of curiousity? Assuming you can have a look at it before buying, I don't really think I see the difference, if I'm honest.

Ikea launches Buy Back scheme, giving voucher refund of up to 50% of used furniture

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