Virgin TV360

deravarra · 16-04-2021 11:45PM

Delta2113 wrote: »

That's just the recommended installation standard. I've my superhub in my bedroom and 360 mini box in another room upstairs and my 360 main box downstairs both via wireless - working great.

Don't you need to have each 360 box connected via coax to get live TV?

Delta2113 · 17-04-2021 11:16AM

deravarra wrote: »

Don't you need to have each 360 box connected via coax to get live TV?

Yes for live linear Tv you need a coax connection to VM outlet box.

Irish Gunner · 17-04-2021 11:31AM

Shamrock 64 wrote: »

The sound on the reciever should be Dolby Pro logic 2 ,or Dolby Pro logic, whichever it supports, otherwise I would imagine multi channel stereo is playing the same sound to each speaker,so voices would be coming from all speakers where they should only come from the centre channel.Also on the V360 in Audio Video settings,set Dolby Audio to disabled,as the other two are for digital content of which there aren't any,and disabled will set to upconvert stereo to Dolby Pro logic which is the correct setting as virtually all programs are broadcast in DPL 2.

Perfect that works

Cheers

coylemj · 23-04-2021 12:52PM

Shamrock 64 wrote: »

Also on the V360 in Audio Video settings,set Dolby Audio to disabled,as the other two are for digital content of which there aren't any,and disabled will set to upconvert stereo to Dolby Pro logic which is the correct setting as virtually all programs are broadcast in DPL 2.

I tested this suggestion yesterday evening. My TV360 Dolby audio setting was 'Follow content' .The UK/IRL channels were showing locally produced chat shows and documentaries recorded in plain stereo. But Fox HD (VM 126) was showing NCIS and my Dolby AV receiver said it it was getting a Dolby Digital signal.

I put my ear to my centre speaker and could hear dialogue but if I followed your advice and disabled Dolby Audio on the TV360, every channel reverted to L+R stereo and there was nothing coming from the centre speaker.

BigMoose · 23-04-2021 01:57PM

Do Virgin never broadcast BBC in DD5.1? Only DD2.0? My receiver via the Horizon box certainly flags the HD channels as DD. BBC used to have a mix of 5.1 and 2.0 when I last had a feed off Satellite but that was a few years ago now.

If you disable Dolby Digital audio you need to set your receiver to use Pro Logic or whatever its called on some newer receivers. I think my Denon calls it "Dolby Surrounds". Then the center and surrounds will work.

Shamrock 64 · 23-04-2021 02:53PM

coylemj wrote: »

I tested this suggestion yesterday evening. My TV360 Dolby audio setting was 'Follow content' .The UK/IRL channels were showing locally produced chat shows and documentaries recorded in plain stereo. But Fox HD (VM 126) was showing NCIS and my Dolby AV receiver said it it was getting a Dolby Digital signal.

I put my ear to my centre speaker and could hear dialogue but if I followed your advice and disabled Dolby Audio on the TV360, every channel reverted to L+R stereo and there was nothing coming from the centre speaker.

My point exactly,if the reciever shows Dolby digital go to follow content,and you should have surround sound but for most others leave it on disabled as the majority are in upconverted stereo which is Dolby Pro logic 2.When I left mine in follow content I wouldnt get any sound at all so it's disabled for everything or follow content for Dolby digital content.

Shamrock 64 · 23-04-2021 02:55PM

BigMoose wrote: »

Do Virgin never broadcast BBC in DD5.1? Only DD2.0? My receiver via the Horizon box certainly flags the HD channels as DD. BBC used to have a mix of 5.1 and 2.0 when I last had a feed off Satellite but that was a few years ago now.

If you disable Dolby Digital audio you need to set your receiver to use Pro Logic or whatever its called on some newer receivers. I think my Denon calls it "Dolby Surrounds". Then the center and surrounds will work.

A few years ago I remember getting Dr Who in Dolby digital 5.1,not sure if it's still the same,the tech is there to broadcast in dd5.1 but I don't think they bother.

sillysocks · 23-04-2021 10:57PM

My parents got a letter today to say Sky Sports won’t be available on their current boxes any more. They have the old digital Hd boxes (not horizon).
I contacted Virgin as wasn’t sure which of their boxes etc and turns out it’s all of the ones they have (they have 3).

My Dad has early stage dementia and finds learning new tech hard - are the 360 boxes easy to use?
With the mini boxes can you record on those boxes as well as the main one?

They’ve offered the mini boxes at half price with everything else at full price which seems a fairly bad offer but wanted to find out about the box a bit before I go trying to negotiate any better offer. Not even sure if they’ll do any offers but worth trying.

Delta2113 · 24-04-2021 12:04PM

If your Dad can work the digital boxes ok then the 360 should be fine.

All your recording is done on the main box and then you can stream your recordings on the mini boxes.

I presume your Dad has Virgin Broadband as you need this for the 360 boxes.

sillysocks · 24-04-2021 05:38PM

Delta2113 wrote: »

If your Dad can work the digital boxes ok then the 360 should be fine.

All your recording is done on the main box and then you can stream your recordings on the mini boxes.

I presume your Dad has Virgin Broadband as you need this for the 360 boxes.

Thanks for the reply. He can just about manage the normal box so that’s great to hear it’s not much more complicated. And perfect you can get the recordings on all the boxes. Actually sounds like a great system.

Yes he has virgin broadband as part of the current package.

Thanks again!

Wabbit Ears · 25-04-2021 05:53PM

sillysocks wrote: »

Thanks for the reply. He can just about manage the normal box so that’s great to hear it’s not much more complicated. And perfect you can get the recordings on all the boxes. Actually sounds like a great system.

Yes he has virgin broadband as part of the current package.

Thanks again!

One good thing is the 360 box actually can be controlled by the old D4A remotes. So he may not even need to us ethe new remote for basic stuff.

sillysocks · 25-04-2021 06:09PM

Wabbit Ears wrote: »

One good thing is the 360 box actually can be controlled by the old D4A remotes. So he may not even need to us ethe new remote for basic stuff.

Oh that’s great, presume that’s the long remotes for the old style dvr box. He’s well used to that, and wil only use the basic functions so will even be better not to have a remote with loads of options. Thank you!

Delta2113 · 26-04-2021 09:30AM

I'd recommend going with the 360 remote from the start. You don't need to use the voice function if you don't want but long term to me it will cause less hassles.

Marco85 · 27-04-2021 07:59PM

Have the 360 box 10 days now,night and day compared to horizon box,faster and more responsive. Few issues all the same,picture drops out fairly regular and screen goes black for couple of seconds and then comes back and today some channels not working and getting "channel failed" error messsge. Anyone having similar issues?

Delta2113 · 28-04-2021 12:25AM

Marco85 wrote: »

Have the 360 box 10 days now,night and day compared to horizon box,faster and more responsive. Few issues all the same,picture drops out fairly regular and screen goes black for couple of seconds and then comes back and today some channels not working and getting "channel failed" error messsge. Anyone having similar issues?

- Something is not right. I'd give it a few days and if still the same ring up and get a Tech out.

ohnonotgmail · 28-04-2021 09:30AM

Marco85 wrote: »

Have the 360 box 10 days now,night and day compared to horizon box,faster and more responsive. Few issues all the same,picture drops out fairly regular and screen goes black for couple of seconds and then comes back and today some channels not working and getting "channel failed" error messsge. Anyone having similar issues?

i don't have the 360 box but I was having similar problems yesterday and today. I don't think it is a box specific issue.

Shamrock 64 · 28-04-2021 11:58AM

ohnonotgmail wrote: »

i don't have the 360 box but I was having similar problems yesterday and today. I don't think it is a box specific issue.

Check your cables too.

Techless · 29-04-2021 01:42PM

sillysocks wrote: »

Thanks for the reply. He can just about manage the normal box so that’s great to hear it’s not much more complicated. And perfect you can get the recordings on all the boxes. Actually sounds like a great system.

Yes he has virgin broadband as part of the current package.

Thanks again!

I would really recommend that you ring the loyalty number 061 272190 and you should get a much better offer than just half price on the extra boxes.

sillysocks · 30-04-2021 09:35AM

Techless wrote: »

I would really recommend that you ring the loyalty number 061 272190 and you should get a much better offer than just half price on the extra boxes.

Yes I will do! Thank you.

Pandiculation · 30-04-2021 09:42AM

We tried that last year for an older relative of mine who has Horizon, broadband and phone and they offer was pretty poor, given she’s been with them and their predecessors since there 1970s.

She’s planning to get Virgin taken out where the contract’s up and go with something else. Seems they really annoyed her with the poor loyalty offer.

sillysocks · 30-04-2021 09:44AM

Pandiculation wrote: »

We tried that last year for an older relative of mine who has Horizon, broadband and phone and they offer was pretty poor, given she’s been with them and their predecessors since there 1970s.

She’s planning to get Virgin taken out where the contract’s up and go with something else. Seems they really annoyed her with the poor loyalty offer.

Think it depends who answers in loyalty. I do it every year for myself and have done it previously for them as well but theirs at offer is gone a few months now. It’s worth a try anyway.

Pandiculation · 30-04-2021 09:51AM

sillysocks wrote: »

Think it depends who answers in loyalty. I do it every year for myself and have done it previously for them as well but theirs at offer is gone a few months now. It’s worth a try anyway.

Whoever it was really played a hard bargain with her. I think that’s just annoyed her. She brought up Eir TV and they told her that it was unreliable and just Internet streaming etc and really slagged off the product.

So I think she’s likely to get free sat put in, as that’s what some of her friends have.

Delta2113 · 19-05-2021 09:42AM

E is only in SD but it's very limited On Demand is HD.

GBX · 21-05-2021 09:49AM

Just got the new 360 box - if we wanted to add multi room down the line does that mean VM adding a new point on the wall for it to work? Or is it wireless in anyway?
3 story new build - main box and VM point is on the bottom floor. Toying with the idea but not gone on the idea of drilling the external walls at the moment.

Wabbit Ears · 21-05-2021 10:53AM

Multiroom boxes need a coax for TV. TBH I use the app a lot these days instead of a multiroom box.

Delta2113 · 29-05-2021 11:27PM

Anyone else guide didn't have The Snapper listed tonight?

AJB39 · 30-05-2021 12:37AM

Delta2113 wrote: »

Anyone else guide didn't have The Snapper listed tonight?

I had the same issue on my 360 box. “The Fugitive” with Harrison Ford was listed instead.

bpb101 · 30-05-2021 11:44AM

Hi folks
Does anybody know if how you can rewind more than 3 minutes?
I know you can watch from start, but some programs disable fast fwd.

Cheers

Armonline · 30-05-2021 12:08PM

AJB39 wrote: »

I had the same issue on my 360 box. “The Fugitive” with Harrison Ford was listed instead.

Same here, I have seen it a few times on Virgin Media where the guide data is wrong or has errors . When the Eurovision final was on Saturday the guide listed it as the semifinal

scotchy · 01-06-2021 11:02PM

Seems to be a slightly new look for the TV guide. lots of channels missing .

Virgin TV360

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