GoMo experience not good so far

VonLuck · 08-04-2021 07:29AM

Just got an email from AnPost saying that my SIM will be delivered today. Crisis averted, assuming it arrives.

I will say GoMo emails are odd. They just have a title like "Welcome to GoMo" but have no content. Feels like spam.

Ten Pin · 08-04-2021 09:00AM

They don't make that clear at all when signing up. In fact, it's part of the sign-up process. You have to choose a date to port before the order is complete.

It's badly presented by Gomo...they should make it clearer that a number can be ported at any time...next week, month or year.

IMO, it's always better to get a new number when joining a network as it allows testing coverage and functionality before porting.

Gadgetman496 · 08-04-2021 10:29AM

VonLuck wrote: »

Just got an email from AnPost saying that my SIM will be delivered today. Crisis averted, assuming it arrives.

I will say GoMo emails are odd. They just have a title like "Welcome to GoMo" but have no content. Feels like spam.

Any email I ever received from GoMo only displays a subject and a blank white page when opened using Outlook.

VonLuck · 16-04-2021 10:20AM

Price gone up to €14.99 a month now for new customers.

Gadgetman496 · 16-04-2021 01:04PM

VonLuck wrote: »

Price gone up to €14.99 a month now for new customers.

I still smile every time I see my €9.99 bill popping up

With them from the start and have had no issues.

Gooser14 · 16-04-2021 01:57PM

Gadgetman496 wrote:

I still smile every time I see my â‚¬9.99 bill popping up With them from the start and have had no issues.

Same here. Have 2 sims from start.

PeterDuggan · 16-04-2021 04:44PM

VonLuck wrote: »

Price gone up to €14.99 a month now for new customers.

Yes. Getting expensive now. 48 is only €10.99, and offers more data.

I have two spare sims if anyone wants them.

Aquos76 · 16-04-2021 04:59PM

How do 48 offer more data?

New Home · 16-04-2021 05:27PM

Exactly! I'm with both and 48 at €7.99 gives you 100GB, whereas GoMo gives you 120GB for €9.99. What am I missing?

PeterDuggan · 16-04-2021 06:19PM

PeterDuggan wrote: »

Yes. Getting expensive now. 48 is only €10.99, and offers more data.

I have two spare sims if anyone wants them.

Apologies. Thought Gomo only have 80Gb.

Aquos76 · 16-04-2021 06:58PM

PeterDuggan wrote: »

Apologies. Thought Gomo only have 80Gb.

It was at the start and was increased to 120 during lockdown 1.

jrmb · 29-05-2021 03:13PM

jrmb wrote: »

When I ported from Eir to GoMo (if that's considered porting), it took months to get my refund. Then at the end of my landline contact they wanted to charge me €90 even though I'd cancelled. I hope I never have to use Eir again.

Now they're trying to charge me for non-return of equipment and for missed direct debits for the charges for that equipment, all of which I returned on time through Parcel Motel. At this stage, it's harassment.

Dempo1 · 29-05-2021 03:22PM

Gadgetman496 wrote: »

I still smile every time I see my €9.99 bill popping up With them from the start and have had no issues.

Me too, I've actually framed one bill just as a reminder

Dempo1 · 29-05-2021 03:24PM

jrmb wrote: »

Now they're trying to charge me for non-return of equipment and for missed direct debits for the charges for that equipment, all of which I returned on time through Parcel Motel. At this stage, it's harassment.

Seems Eirs"s customer service has improved much

ps200306 · 29-05-2021 11:05PM

New Home wrote: »

Exactly! I'm with both and 48 at €7.99 gives you 100GB, whereas GoMo gives you 120GB for €9.99. What am I missing?

I left 48 for GoMo when the 48 allowance was much lower. I found the GoMo speeds way higher than 48 (60 Mbps vs. <10 Mbps). Has 48 got any better? ... 'cos I don't think I'd be going back even for the cheaper price and higher allowance. My speed difference could be just the vagaries of location though.

GoMo experience not good so far

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