Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

The 'I've successfully ordered a PS5' thread

1179180182184185193

Comments

  • Registered Users, Registered Users 2 Posts: 2,065 ✭✭✭funnydoggy


    I wonder when the supply increases to the point where they aren't sold out the minute they appear online.


  • Registered Users, Registered Users 2 Posts: 12 el pistolero


    Still absolutely no updates from HN/DPD Spiderman bundle so far. Contacted blancherdstown store earlier and they told it would be shipped yesterday but nothing so far


  • Registered Users, Registered Users 2 Posts: 1,896 ✭✭✭penev10


    Still absolutely no updates from HN/DPD Spiderman bundle so far. Contacted blancherdstown store earlier and they told it would be shipped yesterday but nothing so far

    Did you not get a DPD tracking link? should arrive today anyway


  • Registered Users, Registered Users 2 Posts: 12 el pistolero


    penev10 wrote: »
    Did you not get a DPD tracking link? should arrive today anyway

    No nothing no email no text message. Order status is processing and just received confirmation email when I placed an order last Friday


  • Registered Users, Registered Users 2 Posts: 1,221 ✭✭✭n32


    Decridmac wrote: »
    Yes - collected mine from there on Thursday. Think the plan was to send them to DPD for shipping. You should call them - they are very friendly.

    Called up on spec and got sorted . Was able to return the camera and extra controller too


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 3,513 ✭✭✭Damo 2k9


    No nothing no email no text message. Order status is processing and just received confirmation email when I placed an order last Friday

    Same here - no update at all apart from when I rang, which wasn't really an update


  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    funnydoggy wrote: »
    I wonder when the supply increases to the point where they aren't sold out the minute they appear online.

    Last week in Smyths they were still available half an hour after they landed on site. This morning people seem to have been able to get them almost an hour later. Every week that goes by sees hundreds fewer people looking for one, and the scalping value drops too. Very few over face value on FB marketplace. I'd say we're still a good way off being able to pick one up literally anywhere on a whim, but it's definitely heading that way.


  • Registered Users, Registered Users 2 Posts: 3,513 ✭✭✭Damo 2k9


    Damo 2k9 wrote: »
    Just off the phone to HN Swords, wondering if I could get an update on an order # or possibly collect
    (I found out which store was handling the delivery from the email with the link to order)

    He said 3 van loads left there yesterday, approx 200 consoles and theres a backlog on paperwork for shipping notifications etc

    They should be landing either today or tomorrow he has advised, fingers crossed for everyone!

    So turns out that my order wasnt actually shipped from Swords. I rang them again and gave order # and was informed that the order was shipped from the Blanch store yesterday and if I had any further queries I was to contact them.


  • Registered Users, Registered Users 2 Posts: 43 Anniearenyouok


    For anyone who has successfully ordered bundles from HN, were you able to return the game and extra control for a refund?

    I don't need the game or controller but was my only option when ordering.

    Im still waiting to receive mine, im just wondering if there was an issue returning the game or controller.

    Thanks


  • Registered Users, Registered Users 2 Posts: 43 Anniearenyouok


    n32 wrote: »
    Called up on spec and got sorted . Was able to return the camera and extra controller too

    Did you get full refund from HN for the camera and controller?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 1,221 ✭✭✭n32


    Did you get full refund from HN for the camera and controller?

    Ya , picked up the bundle and said it to them and was redirected to checkout desk and they took them back and said it will be refunded in full online. 128 quid back in the pocket!


  • Registered Users, Registered Users 2 Posts: 43 Anniearenyouok


    n32 wrote: »
    Ya , picked up the bundle and said it to them and was redirected to checkout desk and they took them back and said it will be refunded in full online. 128 quid back in the pocket!

    Im going to try and do this when mine is delivered!


  • Registered Users, Registered Users 2 Posts: 1,221 ✭✭✭n32


    Im going to try and do this when mine is delivered!

    They're individually labelled and itemised on the receipt so you'll be grand


  • Registered Users, Registered Users 2 Posts: 41 la2021x


    The status of my HN order has changed to collected? I’ve received no email or movement on DPD, was everyone the same?


  • Registered Users, Registered Users 2 Posts: 380 ✭✭cullow123


    mine arrived from gamestop yesterday afternoon. The only problem I had was transferring games and data from my PS4 to the PS5. I had to do it via a LAN connection rather than WiFi.


  • Registered Users, Registered Users 2 Posts: 3,513 ✭✭✭Damo 2k9


    Damo 2k9 wrote: »
    So turns out that my order wasnt actually shipped from Swords. I rang them again and gave order # and was informed that the order was shipped from the Blanch store yesterday and if I had any further queries I was to contact them.
    Rang blanch, they "couldn't access the order on their system" and put me through to online orders

    They told me They're being shipped out on Monday, I asked could I collect today as it hadn't been shipped yet, he confirmed I could. I rang blanch again to double check and they assured me it would be no problem to pop over and they'll sort me out.

    Drove to blanch and they flat out refused to hand it over..sound lads. I understand they are under pressure with the orders, but a small update via email wouldn't be too much to ask for surely?


  • Registered Users, Registered Users 2 Posts: 2 Decridmac


    la2021x wrote: »
    The status of my HN order has changed to collected? I’ve received no email or movement on DPD, was everyone the same?

    If you haven't collected it, then call them to confirm. Shouldnt be saying that if it wasn't collected.


  • Registered Users, Registered Users 2 Posts: 21 AS0696


    la2021x wrote: »
    The status of my HN order has changed to collected? I’ve received no email or movement on DPD, was everyone the same?

    I had the same yesterday. Got a text from Harvey Norman then this morning saying my order has been shipped and they emailed me correspondence. But I got nothing no invoice or anything. Gonna ring them Monday to sort it


  • Registered Users, Registered Users 2 Posts: 43 Anniearenyouok


    Just to update on HN orders.

    I called blanch, had my Ps5, I collected it.

    They wouldn't take back the game or controller.

    I didn't know where I stood from a consumer rights point of view. Happy to have the console but cant understand why they wouldn't take the two items back. I also didn't get a receipt or invoice, I was told they have my information on file so no need for receipt?


    I thought I had 14 days to return any item, lets say the controller and game didnt work, they would have to refund me anyway? Or would they :

    😆●●●●●●●manager from store rang me, told me because i had spiderman game I can return it to store with the extra controller. Seems some arrangement with Sony, they wont take back sackboy game for some reason. So all good, Ps5, and 130e back into bank few day's 🀑


  • Registered Users, Registered Users 2 Posts: 3,513 ✭✭✭Damo 2k9


    Just to update on HN orders.

    I called blanch, had my Ps5, I collected it.

    They wouldn't take back the game or controller.

    I didn't know where I stood from a consumer rights point of view. Happy to have the console but cant understand why they wouldn't take the two items back. I also didn't get a receipt or invoice, I was told they have my information on file so no need for receipt?


    I thought I had 14 days to return any item, lets say the controller and game didnt work, they would have to refund me anyway? Or would they replace?

    Confused.com

    Good to know you received yours, I got the run around from 4 different people so I'm still unsure whether one will actually be delivered next week.

    What time was this at if you don't mind me asking?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 43 Anniearenyouok


    Damo 2k9 wrote: »
    Good to know you received yours, I got the run around from 4 different people so I'm still unsure whether one will actually be delivered next week.

    What time was this at if you don't mind me asking?

    Rang me lunchtime. Ring your store and talk to manager in computer section. You should be able to collect.


  • Registered Users, Registered Users 2 Posts: 43 Anniearenyouok


    AS0696 wrote: »
    I had the same yesterday. Got a text from Harvey Norman then this morning saying my order has been shipped and they emailed me correspondence. But I got nothing no invoice or anything. Gonna ring them Monday to sort it

    Won't get an invoice, you're details on their system.


  • Registered Users, Registered Users 2 Posts: 3,513 ✭✭✭Damo 2k9


    Rang me lunchtime. Ring your store and talk to manager in computer section. You should be able to collect.

    That's the very person who came out to me and was being a bit of an arsehole tbh. Anyways, hopefully it gets here next week. I'm not confident that it's gonna get here but we shall see.


  • Registered Users, Registered Users 2 Posts: 3,939 ✭✭✭Grab All Association


    Neeson_01 wrote: »
    For those who got a pre-order with Smyths this morning or previously, when was your card charged? Right away, or when it ships?

    EDIT - just reread the email, it says they don't charge until its shipped.

    Are you worried you haven’t got sufficient funds. Last week I had no money in the bank. At 6am Monday got an email saying update within 24hrs. Lodged at 10am, paid it 11pm. Got my PS5 the next day. Just in case anyone is worried it’ll be cancelled instantly. It’s in their T&Cs to give you 24hrs to sort it. Said it before, can’t commend them enough. I really don’t trust keeping money in banks.


  • Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    I really don’t trust keeping money in banks.

    Under the mattress a safer spot?


  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    Yeah very off topic but wtf? How do you normally do online purhcases?


  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    Astro's Playroom is sincerely the first 'new console' experience that's made me feel like I've actually bought a new console since the Wii. Have been through PS3, Xbox 360, PS4, Xbox one, Switch purchases since then and I've not enjoyed a new launch this much in I don't know how long. I love my switch and that was a great start but I play that handheld with joycons docked 99.999999% of the time so most of the switch benefits don't affect me.


  • Registered Users, Registered Users 2 Posts: 165 ✭✭francozola


    Got my shipping text from HN this morning. Hoping it comes today.


  • Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    Astro's Playroom is sincerely the first 'new console' experience that's made me feel like I've actually bought a new console since the Wii. Have been through PS3, Xbox 360, PS4, Xbox one, Switch purchases since then and I've not enjoyed a new launch this much in I don't know how long. I love my switch and that was a great start but I play that handheld with joycons docked 99.999999% of the time so most of the switch benefits don't affect me.

    Every cameraman/game reference in the game.
    https://www.msn.com/en-us/entertainment/gaming/every-cameraman-reference-in-astros-playroom/ar-BB1aY4hJ#image=55

    One of the kids was playing it yesterday and was going over to the Heavy Rain character and hitting him which would knock the origami off him. He'd reach over and pick it up, place it on himself and go back to playing dead. It sounds very stupid but we all got a great laugh out of it.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 19 elisacullen


    Shipped Friday and arrived 10 minutes ago, very happy boy in the house! Ordered from the Waterford store, got an email detailing a 13 day delay so delighted it arrived so quick! (He would have drove us mad if he’d have to wait any longer)

    I had rang the store last week to check about the delay and the guy I spoke to couldn’t have been more helpful. He did say that HN head office were being coy about delivery dates to stores for security reasons, seems they had concerns about shipments going missing....


Advertisement