The 'I've successfully ordered a PS5' thread

tobothehobo · 05-02-2021 12:52PM

Just delivered from gamestop via ups in work
Roll on quitting time. Best of luck to everyone in their search hope you all get sorted soon.

madmoe · 05-02-2021 12:57PM

For anyone who ordered from Littlewoods, how long did it say stuck on Despatched from WEDNESBURY - Route YOD7840??

Thanks

Latest tracking information
2 February, 2021 19:47:00 Despatched from WEDNESBURY - Route YOD7840
2 February, 2021 19:45:00 Received at WEDNESBURY - Route YOD7840
2 February, 2021 10:45:38 Despatched from SUPPLIER
28 January, 2021 18:34:16 Order being processed at supplier

Damo 2k9 · 05-02-2021 01:01PM

Just off the phone to HN Swords, wondering if I could get an update on an order # or possibly collect
(I found out which store was handling the delivery from the email with the link to order)

He said 3 van loads left there yesterday, approx 200 consoles and theres a backlog on paperwork for shipping notifications etc

They should be landing either today or tomorrow he has advised, fingers crossed for everyone!

Kquey95 · 05-02-2021 01:16PM

madmoe wrote: »

For anyone who ordered from Littlewoods, how long did it say stuck on Despatched from WEDNESBURY - Route YOD7840??

Thanks

Latest tracking information
2 February, 2021 19:47:00 Despatched from WEDNESBURY - Route YOD7840
2 February, 2021 19:45:00 Received at WEDNESBURY - Route YOD7840
2 February, 2021 10:45:38 Despatched from SUPPLIER
28 January, 2021 18:34:16 Order being processed at supplier

Mine arrived on Wednesday bud. No extra controller included though so rang littlewoods and they refunded me the cost of the controller

Pipmae · 05-02-2021 01:18PM

madmoe wrote: »

For anyone who ordered from Littlewoods, how long did it say stuck on Despatched from WEDNESBURY - Route YOD7840??

Thanks

Latest tracking information
2 February, 2021 19:47:00 Despatched from WEDNESBURY - Route YOD7840
2 February, 2021 19:45:00 Received at WEDNESBURY - Route YOD7840
2 February, 2021 10:45:38 Despatched from SUPPLIER
28 January, 2021 18:34:16 Order being processed at supplier

This is from before Christmas:

6 December, 2020 21:47:00 Parcel delivered customer unable to sign
5 December, 2020 11:01:00 Parcel delivered customer unable to sign
5 December, 2020 08:17:00 Loaded onto van FASTWAY NORTH EAST
29 November, 2020 16:38:00 Received at FASTWAY HUB
28 November, 2020 09:53:38 Despatched from SUPPLIER
27 November, 2020 20:55:00 Despatched from WEDNESBURY - Route YOD7840
27 November, 2020 20:53:00 Received at WEDNESBURY - Route YOD7840
19 November, 2020 11:44:06 Order being processed at supplier

madmoe · 05-02-2021 01:26PM

Pipmae wrote: »

This is from before Christmas:

6 December, 2020 21:47:00 Parcel delivered customer unable to sign
5 December, 2020 11:01:00 Parcel delivered customer unable to sign
5 December, 2020 08:17:00 Loaded onto van FASTWAY NORTH EAST
29 November, 2020 16:38:00 Received at FASTWAY HUB
28 November, 2020 09:53:38 Despatched from SUPPLIER
27 November, 2020 20:55:00 Despatched from WEDNESBURY - Route YOD7840
27 November, 2020 20:53:00 Received at WEDNESBURY - Route YOD7840
19 November, 2020 11:44:06 Order being processed at supplier

Thanks to you both, I had hoped I would have it for this weekend but not looking good :-(

M

DoctorDoomJazz · 05-02-2021 01:32PM

Just got shipping email from HN.

insert name here 123 · 05-02-2021 01:43PM

DoctorDoomJazz wrote: »

Just got shipping email from HN.

Were you on the backordered list?

DoctorDoomJazz · 05-02-2021 01:43PM

insert name here 123 wrote: »

Were you on the backordered list?

Nope I've had no correspondence from them until now.

el pistolero · 05-02-2021 01:56PM

DoctorDoomJazz wrote: »

Just got shipping email from HN.

What's your store? I haven't received anything from HN/DPD apart from order confirmation

lazy_sheep · 05-02-2021 02:04PM

madmoe wrote: »

For anyone who ordered from Littlewoods, how long did it say stuck on Despatched from WEDNESBURY - Route YOD7840??

Thanks

Latest tracking information
2 February, 2021 19:47:00 Despatched from WEDNESBURY - Route YOD7840
2 February, 2021 19:45:00 Received at WEDNESBURY - Route YOD7840
2 February, 2021 10:45:38 Despatched from SUPPLIER
28 January, 2021 18:34:16 Order being processed at supplier

This is mine - it came on Wednesday

3 February, 2021 16:54:01 Parcel delivered customer unable to sign
3 February, 2021 16:54:00 Loaded onto van FASTWAY DUBLIN
3 February, 2021 06:12:00 Received at FASTWAY DUBLIN
28 January, 2021 20:20:01 Received at WEDNESBURY - Route YOD7840
28 January, 2021 20:20:00 Despatched from WEDNESBURY - Route YOD7840
28 January, 2021 10:31:40 Despatched from SUPPLIER
27 January, 2021 09:58:23 Order being processed at supplier

josip · 05-02-2021 02:05PM

Wife just collected from HN Carrickmines, GO GO GO.

MenuSourceAuto · 05-02-2021 02:24PM

Anyone in the same boat as me?
Based in the west.
Ordered and paid for the Demon's Souls bundle on the Friday, got the delay email (12 days!) on the Saturday.
My order on HN account says backordered, delivery between 11th and 26th.

I'm not too hopeful I'll see it any time soon!

AS0696 · 05-02-2021 02:25PM

Just got a text from DPD about my HN order. New tracking number but still just says data received from sender. No email or anything from HN but at least there seems to be something happening.

booterboy · 05-02-2021 02:27PM

Great to see a good lot of People on here getting sorted.
Have being trying unsuccessfully since September to get a PS5.
Missed out on LW/HN/DID/Currys and Smyths last Week.Young lad has Me driven demented every day when I come home from work.
No way will I pay scalpers prices.
When the next batch arrives which I will most likely miss out again can amy of My fellow Boardsies keep Me in mind if you get or order an extra PS5 that you dont need.
Will pay for postage,or can meet up.Im living in Kilkenny.
Also willing to give our PS4 Pro to anyone that can help us out so they can sell it to Cex or anyone else(Have box 2 controllers,charging dock,camera).
Regards,
A Tired,desperate Old Man

coolisin · 05-02-2021 02:31PM

MenuSourceAuto wrote: »

Anyone in the same boat as me?
Based in the west.
Ordered and paid for the Demon's Souls bundle on the Friday, got the delay email (12 days!) on the Saturday.
My order on HN account says backordered, delivery between 11th and 26th.

I'm not too hopeful I'll see it any time soon!

Exact same boat as you, delay of 13 days and I'm receiving order from Waterford store.
Not hopeful to receive anything until well into next week.
Told I would get a call back and nothing. Sent an email wreck a couple heads

la2021x · 05-02-2021 02:32PM

MenuSourceAuto wrote: »

Anyone in the same boat as me?
Based in the west.
Ordered and paid for the Demon's Souls bundle on the Friday, got the delay email (12 days!) on the Saturday.
My order on HN account says backordered, delivery between 11th and 26th.

I'm not too hopeful I'll see it any time soon!

I’m in the same boat!
Just off the phone to HN Blanchardstown, who has told me the orders haven’t arrived and I shouldn’t expect it until Monday, which I found kind of surprising seeing so many people pick theirs up.

insert name here 123 · 05-02-2021 03:01PM

I was onto HN blanch (computers department)

Was told, should get DPD message in 2 hours. Most if not all stock is in blanch* and will be shipped from there.

There is an option to collect the PS5 you need to talk to on-line order team.

So id say just sit tight and by Tue you will have it

*cant say what the set-up is for stores outside Dublin...

Lombardo123 · 05-02-2021 03:26PM

insert name here 123 wrote: »

I was onto HN blanch (computers department)

Was told, should get DPD message in 2 hours. Most if not all stock is in blanch* and will be shipped from there.

There is an option to collect the PS5 you need to talk to on-line order team.

So id say just sit tight and by Tue you will have it

*cant say what the set-up is for stores outside Dublin...

I'd say he told you 2 hours as he will finish at 4 and he wanted nothing to do with all the calls!

I'm in limbo since ordering but Ill ring up on Monday if I hear nothing

la2021x · 05-02-2021 03:47PM

Lombardo123 wrote: »

I'd say he told you 2 hours as he will finish at 4 and he wanted nothing to do with all the calls!

I'm in limbo since ordering but Ill ring up on Monday if I hear nothing

I’d well believe it considering 25mins prior I was told they hadn’t received their delivery, and yesterday I was told they were processing orders.

Can only imagine how inundated they are with ps5 calls and the works, I do feel for them. Just very frustrating to be left in limbo. He told me to call back Monday about chancing my arm to collect it, I’d imagine it will be processed and collected by DPD by then. He did ask me how adamant I was on collecting it today which I replied very, being around the shopping centre and that, and he soon changed his tune when I mentioned the online team deemed it non-essential to collect which is why I opted for delivery in the first place(silly me) So gave a bit of false hope there might of been a chance of it, if someone else is willing to give a whack!

Online team are no help when it comes to switching delivery to click collect as they will tell you it’s just not possible with it being a non-essential item.

AS0696 · 05-02-2021 03:50PM

la2021x wrote: »

I’d well believe it considering 25mins prior I was told they hadn’t received their delivery, and yesterday I was told they were processing orders.

Can only imagine how inundated they are with ps5 calls and the works, I do feel for them. Just very frustrating to be left in limbo. He told me to call back Monday about chancing my arm to collect it, I’d imagine it will be processed and collected by DPD by then. He did ask me how adamant I was on collecting it today which I replied very, being around the shopping centre and that, and he soon changed his tune when I mentioned the online team deemed it non-essential to collect which is why I opted for delivery in the first place(silly me) So gave a bit of false hope there might of been a chance of it, if someone else is willing to give a whack!

Online team are no help when it comes to switching delivery to click collect as they will tell you it’s just not possible with it being a non-essential item.

Yeah I rang the shop in Little Island here in Cork twice and there was no sign of anyone answering the phones I'd say they're well sick of us at this stage

insert name here 123 · 05-02-2021 03:55PM

AS0696 wrote: »

Yeah I rang the shop in Little Island here in Cork twice and there was no sign of anyone answering the phones I'd say they're well sick of us at this stage

" I'd say they're well sick of us at this stage"

Thst maybe true, but on the other hand, if they sold say 500 consoles at 500e that's 250,000 minimum. You would imagine they would have a dedicated team in place to answer such quieres. They are one of the biggest retailers in Ireland and they knew PS5 in high demand.

la2021x · 05-02-2021 03:58PM

insert name here 123 wrote: »

" I'd say they're well sick of us at this stage"

Thst maybe true, but on the other hand, if they sold say 500 consoles at 500e that's 250,000 minimum. You would imagine they would have a dedicated team in place to answer such quieres. They are one of the biggest retailers in Ireland and they knew PS5 in high demand.

Oh 100% agree with you. To be honest thought I’d be doing them a favour asking to collect it as it saves them the hassle of packaging it and processing for delivery. Nearly €700 out of bank and nothing to show for it a week later of course they should of been more prepared lol

The Raging Bile Duct · 05-02-2021 03:58PM

insert name here 123 wrote: »

" I'd say they're well sick of us at this stage"

Thst maybe true, but on the other hand, if they sold say 500 consoles at 500e that's 250,000 minimum. You would imagine they would have a dedicated team in place to answer such quieres. They are one of the biggest retailers in Ireland and they knew PS5 in high demand.

A dedicated team to deal with PS5 enquiries? Ah, come on...

insert name here 123 · 05-02-2021 04:00PM

The Raging Bile Duct wrote: »

A dedicated team to deal with PS5 enquiries? Ah, come on...

Weñl

AS0696 · 05-02-2021 04:04PM

I'm passing Little Island HN later getting the NCT done in the car so I'm gonna chance my arm and call in. Might get lucky and get my order off them if it hasn't gone out to DPD yet

insert name here 123 · 05-02-2021 04:05PM

The Raging Bile Duct wrote: »

A dedicated team to deal with PS5 enquiries? Ah, come on...

Well a team could be made up of one or two people, depending on store. Getting pushed from billy to jack is not acceptable , unless you think it is? As i said, good money being paid, HN knew high demand on the product , i am of the opinion that management have been poor regarding communication to staff.

Staff simply hanging up or promising to call back etc.. falls short in customer care/after care. Again, they knew this was coming, why does the customer have to chase it up?

insert name here 123 · 05-02-2021 04:18PM

insert name here 123 wrote: »

Well a team could be made up of one or two people, depending on store. Getting pushed from billy to jack is not acceptable , unless you think it is? As i said, good money being paid, HN knew high demand on the product , i am of the opinion that management have been poor regarding communication to staff.

Staff simply hanging up or promising to call back etc.. falls short in customer care/after care. Again, they knew this was coming, why does the customer have to chase it up?

***

So HN called me, told me my order wasn't processed ¡! So they will refund me into my bank, spoke to management who were nice and understanding, said it is happening to few orders (maybe over sold) they getting more in march! I toolk the cash refund. Just to beware, until you have it in hand don't count your chickens:(

joficeduns1 · 05-02-2021 04:19PM

insert name here 123 wrote: »

***

So HN called me, told me my order wasn't processed ¡! So they will refund me into my bank, spoke to management who were nice and understanding, said it is happening to few orders (maybe over sold) they getting more in march! I toolk the cash refund. Just to beware, until you have it in hand don't count your chickens:(

Sorry to hear, bad form from Harvey Norman this week.

la2021x · 05-02-2021 04:20PM

insert name here 123 wrote: »

***

So HN called me, told me my order wasn't processed ¡! So they will refund me into my bank, spoke to management who were nice and understanding, said it is happening to few orders (maybe over sold) they getting more in march! I toolk the cash refund. Just to beware, until you have it in hand don't count your chickens:(

Oh no I’m raging for you! Did you receive order confirmation/delay or anything prior?. Hopefully there will be plenty more drops coming.

The 'I've successfully ordered a PS5' thread

Comments