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The 'I've successfully ordered a PS5' thread

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Comments

  • Registered Users, Registered Users 2 Posts: 380 ✭✭cullow123


    Still no shipping confirmation from gamestop. Anyone get one?

    I sent a email to gamestop Ireland and they said it would be shipped between the 1st and the 8th of February. They will send a tracking link in the email when it has dispatched.


  • Registered Users, Registered Users 2 Posts: 9,210 ✭✭✭maximoose


    lazy_sheep wrote: »
    Did you get any update from LW about missing controller?

    I was missing controller from LW also, rang them and they credited my account €79.99 and put through another order just for the dualsense


  • Registered Users, Registered Users 2 Posts: 352 ✭✭kkontour


    kkontour wrote: »
    My dpd status is still at 'Order data received from sender', Says that means order may not have been picked up yet. The eRecipt from HN has *taken* beside each item. Hopefully I'll see an update on the dpd site in the morning
    Oi Oi
    We have movement with dpd
    Your parcel is travelling through the DPD network

    Head Office

    03/2/2021 at 23:03
    Hopefully I'll see a delivery tomorrow #fingerscrossed


  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭Coyote


    maximoose wrote: »
    I was missing controller from LW also, rang them and they credited my account €79.99 and put through another order just for the dualsense

    good to know but why were we charged €589.99 if the controller only 79.99
    was it meant to have a game as well? i could not check what the options were when i ordered and assumed it was a cheap game and a controller as part of the deal


  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    Coyote wrote: »
    good to know but why were we charged €589.99 if the controller only 79.99
    was it meant to have a game as well? i could not check what the options were when i ordered and assumed it was a cheap game and a controller as part of the deal

    They probably charged you a tenner for Astros Playroom


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  • Registered Users, Registered Users 2 Posts: 33 TaxPro


    I've received nothing from Harvey Norman since the day I purchased the bundle last week. No delay emails, but equally no e-receipt or DPD tracking. In fairness I was under the impression they would only start dispatching from tomorrow so I'm not panicked just yet, but seeing so many others get all this correspondence and not me is a little strange.


  • Registered Users, Registered Users 2 Posts: 580 ✭✭✭puzl


    Contact them.


  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    TaxPro wrote: »
    I've received nothing from Harvey Norman since the day I purchased the bundle last week. No delay emails, but equally no e-receipt or DPD tracking. In fairness I was under the impression they would only start dispatching from tomorrow so I'm not panicked just yet, but seeing so many others get all this correspondence and not me is a little strange.

    I'm in the same boat, I have my order confirmation but nothing at all since. I'll get onto them today but to be fair we weren't expecting any movement originally until tomorrow, it's possible they're shipping from local stores and certain ones are just doing a quicker job than others.


  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    Sorry for the double post but I was right - Nutgrove rang me 5 mins ago to say it had arrived in and since I'm so close would I like to collect it!


  • Registered Users, Registered Users 2 Posts: 349 ✭✭marcos_94


    Has anyone else who ordered from Smyths still not gotten their order? Got another update from DPD tracking saying "Your parcel is travelling through the DPD network". I got this same tracking update on Tuesday as well though.


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  • Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    marcos_94 wrote: »
    Has anyone else who ordered from Smyths still not gotten their order? Got another update from DPD tracking saying "Your parcel is travelling through the DPD network". I got this same tracking update on Tuesday as well though.

    Get in contact with DPD's customer service. No way you should still be waiting.


  • Registered Users, Registered Users 2 Posts: 12 DoctorDoomJazz


    I was on to support yesterday; Spider-Man bundle, still processing, no communication. I was advised to ring the store as they'll know better when stock is due.

    Was also informed that the procedure will be: orders sent to store, and from there sent to DPD. So probably worth ringing before they send for delivery to see if there's a chance for Click and Collect.

    Has anyone rang a Cork store yet and know if they're due in today / tomorrow? If not I'll give them a bell myself after a coffee


  • Registered Users, Registered Users 2 Posts: 580 ✭✭✭puzl


    I'm on hold with them now DoctorDoomJazz.

    I'll post here with the suss.


  • Registered Users, Registered Users 2 Posts: 580 ✭✭✭puzl


    on my way to collect it.


  • Registered Users, Registered Users 2 Posts: 746 ✭✭✭whitetrash


    I'm in the same boat, I have my order confirmation but nothing at all since. I'll get onto them today but to be fair we weren't expecting any movement originally until tomorrow, it's possible they're shipping from local stores and certain ones are just doing a quicker job than others.

    Same here. Nothing since first confirmation. Money was taken from the account. I’ll give them today at least, and probably tomorrow, before contacting. Wasn’t really expecting it till next week at the earliest, and I’m not close enough to one to collect.


  • Registered Users, Registered Users 2 Posts: 352 ✭✭kkontour


    HN delivery due at 12:30-13:30 today


  • Registered Users, Registered Users 2 Posts: 12 DoctorDoomJazz


    puzl wrote: »
    on my way to collect it.

    Ideal, just rang myself and was told they're in but that I would get an email when I can collect :/


  • Registered Users, Registered Users 2 Posts: 1,793 ✭✭✭coolisin


    You are all making me so happy and hopeful and jealous!
    Haven't heard from them since the delay and I sent an email to say WTF!!

    I'll be able to collect tomorrow if I need to, but it would be well outside my travel area!!


  • Registered Users, Registered Users 2 Posts: 87 ✭✭AlexTG356


    Anyone know what a "shipment number is" on GameStop. It's not a confirmation number, nor is it a tracking number. I hope it's positive anyway!

    And for anyone in the dark with HN, I've bought tones of stuff from them in the past and their customer care has always been great, no harm to give them a call.


  • Registered Users, Registered Users 2 Posts: 1,793 ✭✭✭coolisin


    AlexTG356 wrote: »
    Anyone know what a "shipment number is" on GameStop. It's not a confirmation number, nor is it a tracking number. I hope it's positive anyway!

    And for anyone in the dark with HN, I've bought tones of stuff from them in the past and their customer care has always been great, no harm to give them a call.

    In fairness they are! But the lad in Waterford did say hold off until friday as they dont know when its coming in really.


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  • Registered Users, Registered Users 2 Posts: 15 lazy_sheep


    I rang LW today. Controllers are sold out on their website so I got refund back to card.


  • Registered Users, Registered Users 2 Posts: 1,896 ✭✭✭penev10


    Just onto HN swords. They'll be getting them in today or tomorrow and I'll get an email when they do. I asked to change to click and collect but the manager said as it had already been processed it would have to be delivered.


  • Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    lazy_sheep wrote: »
    I rang LW today. Controllers are sold out on their website so I got refund back to card.

    Seems completely brainless to be selling bundles with extra controllers when they didn't have the controllers in stock.


  • Registered Users, Registered Users 2 Posts: 41 la2021x


    I have emailed HN and spoke to 3 different people on their online chat, and all have told me collecting is not an option? So strange, would of suited me better to collect as I’m only down the road.


  • Registered Users, Registered Users 2 Posts: 1,896 ✭✭✭penev10


    la2021x wrote: »
    I have emailed HN and spoke to 3 different people on their online chat, and all have told me collecting is not an option? So strange, would of suited me better to collect as I’m only down the road.

    I'm the same. Perhaps some managers are less stringent on the essential items only and hence some are able to collect


  • Registered Users, Registered Users 2 Posts: 41 la2021x


    Hans anyone heard any word of HN Blanchardstown as that’s who is processing my order? If not I’ll call them later and see what their take on me collecting it would be.


  • Registered Users, Registered Users 2 Posts: 165 ✭✭francozola


    Anyone with a HN order getting delivery to Limerick?


  • Registered Users, Registered Users 2 Posts: 9,365 ✭✭✭Royale with Cheese


    I'm off the phone with Littlewoods. Full refund of €90 for the phantom controller, happy days. I might pick one up eventually as I use remote play on my iPad sometimes and would be handy to have a spare just paired to that permanently.

    I have a spare Xbox controller and this actually works with remote play on iOS (has to be a PS controller on macOS), but the lack of a crappy trackpad eventually gets in the way there.


  • Registered Users, Registered Users 2 Posts: 2,844 ✭✭✭Arciphel


    la2021x wrote: »
    Hans anyone heard any word of HN Blanchardstown as that’s who is processing my order? If not I’ll call them later and see what their take on me collecting it would be.

    I’m in the same boat, interested to hear what they tell you 👍


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  • Registered Users, Registered Users 2 Posts: 15 lazy_sheep


    pretty happy with LW after all. It is probably cheaper to get controller from adverts now


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