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READ SUMMARY IN POST 986 - Amazon.uk Post-Brexit

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    #1232
    moany fuc
    Registered Users Posts: 63 ✭✭moany fuc


    migrant wrote: »
    The reason is in the title of this thread.

    Can you explain???

    Was under the impression Brexit caused the delivery delays, not the more then one week dispatch times for in stock Prime items.


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    #1233
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,263 Mod ✭✭✭✭Sheep Shagger


    migrant wrote: »
    The reason is in the title of this thread.

    No its not, are you trying to say Brexit is delaying the dispatch of items solely? Forget about customs checks, its the cause of delays leaving the warehouse.


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    #1234
    raclle
    Registered Users Posts: 2,358 ✭✭✭raclle


    moany fuc wrote: »
    So delivery problems or not, customs or not. Amazon seem to not give a crap about this market anymore when they cant even dispatch items.
    Someone must be able to shed some light on it at this stage. Bit funny how they've suddenly stopped dispatching orders. Wouldn't they be losing money that way? Must be something else going on


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    #1235
    andrewfaulk
    Registered Users Posts: 430 ✭✭andrewfaulk


    Sappy404 wrote: »
    Hi folks, just wondering if anyone can shed some light on this. I had a quick goo over the thread and didn't see it mentioned, so apologies if I missed it:

    Someone in a facebook book group I'm in (in another EU country) bought a book with free delivery but saw the shipping company who filled out the export form put in £90 as the cost for shipping the item as the retailer did not list the delivery fees separately. This meant he had to pay a significantly larger amount in VAT. I don't think it was Amazon but rather Book Depository, owned by Amazon, so I'm thinking it could happen to their parcels too.

    Has anyone else heard of this happening?

    I’d no shipping cost is available, the next option when clearing is to use the carriers published tariff which is normally substantially higher than the actual rate.. hence the €90 cost for shipping


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    #1236
    SMC92Ian
    Registered Users Posts: 2,015 ✭✭✭SMC92Ian


    I'm sure Amazon must have millions of order now with all the people locked down?


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    #1237
    Xenji
    Registered Users Posts: 11,505 ✭✭✭✭Xenji


    Books seem to be coming from France now as well as Germany for me, 5 days maximum currently between order and delivery which in the current climate is not bad at all and that is on about 20 different individual orders.


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    #1238
    Sappy404
    Registered Users Posts: 4,173 ✭✭✭Sappy404


    VG31 wrote: »
    Firstly, he should get the Book Depository to reimburse him for that.

    Secondly, books are VAT zero-rated in Ireland so you won't have that issue here.

    It could apply to any item though. I'm just wondering if anyone else has seen it, as plenty of retailers list free delivery.

    Anyway, this was an oversized graphic novel collection, and comics are taxed at 9%, sadly. Amazon have been adding this on at checkout. A 1200+ page deluxe hardback book with an RRP of $125 is taxed the same as an issue of the Beano. Go figure.


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    #1239
    Agent Avenger
    Registered Users Posts: 189 ✭✭Agent Avenger


    Two items ordered on the 6th, finally dispatched on the 13th and out for delivery this morning with the postman! Dispatched from the UK through Trafford Park.


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    #1240
    Jim_Hodge
    Registered Users Posts: 10,534 ✭✭✭✭Jim_Hodge


    Jim_Hodge wrote: »
    Yet I, not Prime, ordered 2 items fulfilled by Amazon on 9th January and they were dispatched this morning.

    Arrived today following dispatch on 13th. No postal delays, that's for sure.


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    #1241
    deadl0ck
    Registered Users Posts: 4,184 ✭✭✭deadl0ck


    Yep - it's taking forever for them to actually dispatch stuff - could be some pre-checking they need to do on orders going out of UK


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    #1242
    xboxdad
    Registered Users Posts: 899 ✭✭✭xboxdad


    sdanseo wrote: »
    Under the trade agreement, almost all consumer goods have no duty applicable. For terminology purposes, Duties and Tariffs are the same thing.
    You can check on the EC Taric website whether duty applies to the commodity you are importing: https://ec.europa.eu/taxation_custom...on.jsp?Lang=en

    I always order Sold & Dispatched by Amazon items and ignore everything else (e.g. not dealing with 3rd party sellers ever).

    Can I expect these to be duty-free (+VAT of course) after 1 July 2021 regardless of value?
    ...or do I still need to expect the situation vary regardless?


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    #1243
    MissShihTzu
    Registered Users Posts: 1,080 ✭✭✭MissShihTzu


    xboxdad wrote: »
    I always order Sold & Dispatched by Amazon items and ignore everything else (e.g. not dealing with 3rd party sellers ever).

    Can I expect these to be duty-free (+VAT of course)?
    ...or do I still need to expect the situation vary regardless?


    If the order is <E22, then no duty or VAT. Duty will be applied if the item's over the E22, and VAT is payable if it's over E150. Those prices include P & P


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    #1244
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,863 Mod ✭✭✭✭whiterebel


    MissShihTzu wrote: »
    If the order is <E22, then no duty or VAT. Duty will be applied if the item's over the E22, and VAT is payable if it's over E150. Those prices include P & P

    Thats backwards.


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    #1245
    xboxdad
    Registered Users Posts: 899 ✭✭✭xboxdad


    MissShihTzu wrote: »
    If the order is <E22, then no duty or VAT. Duty will be applied if the item's over the E22, and VAT is payable if it's over E150. Those prices include P & P

    I'm asking about this part of the summary post specifically:

    "Under the trade agreement, almost all consumer goods have no duty applicable"

    I'm not asking about VAT, I'm asking about the import duty applied on items Sold & Dispatched by Amazon, from the 1st of July, regardless of value (300 EUR for example).

    Can I expect these to be duty free? (VAT to be paid of course)

    Thank you.


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    #1246
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,863 Mod ✭✭✭✭whiterebel


    It depends on the origin of the product.


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    #1247
    xboxdad
    Registered Users Posts: 899 ✭✭✭xboxdad


    whiterebel wrote: »
    It depends on the origin of the product.


    Does Sold & Dispatched by Amazon not eliminate this question?
    These always arrived in 1-2 days from ordering, e.g. they're already in the EU or the UK with which we have a trade agreement now granting duty free handling.


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    #1248
    corkie
    Registered Users Posts: 7,260 ✭✭✭corkie


    xboxdad wrote: »
    Does Sold & Dispatched by Amazon not eliminate this question?
    These always arrived in 1-2 days from ordering, e.g. they're already in the EU or the UK with which we have a trade agreement now granting duty free handling.

    Duty Free only applies to Items solely produced/manufacturer in UK.

    https://www.moneyguideireland.com/irish-customs-duty-on-uk-online-purchases.html

    If they are imported to UK and sold on to EU, duties will be required.


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    #1249
    xboxdad
    Registered Users Posts: 899 ✭✭✭xboxdad


    corkie wrote: »
    Duty Free only applies to Items solely produced/manufacturer in UK.

    https://www.moneyguideireland.com/irish-customs-duty-on-uk-online-purchases.html

    If they are imported to UK and sold on to EU, duties will be required.


    Oh, that's a bummer... Thank you.
    So my only hope is they'll create an amazon.ie otherwise it'll never get back to 1-2 days shipping times.


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    #1250
    jusvi2001
    Registered Users Posts: 441 ✭✭jusvi2001


    Jim_Hodge wrote: »
    Arrived today following dispatch on 13th. No postal delays, that's for sure.

    What was the estimated delivery date?


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    #1251
    MissShihTzu
    Registered Users Posts: 1,080 ✭✭✭MissShihTzu


    xboxdad wrote: »
    Does Sold & Dispatched by Amazon not eliminate this question?


    It does not.


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    #1252
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,263 Mod ✭✭✭✭Sheep Shagger


    Timing on a tablet cover ordered Saturday 9th, is probably made in China.

    Before 1/1 woukd be dispatched within hours and be with me either next day or 2 days.

    Now its taking days to a) pick the item and another few to dispatch.

    Friday, 15 January

    11:33 AM

    Initiated customs clearance process

    Rochester, GB

    9:03 AM

    Package departed an Amazon facility

    Rochester, Kent GB

    Wednesday, 13 January

    11:07 AM

    Package arrived at an Amazon facility

    Rochester, Medway GB

    Tuesday, 12 January

    Package has shipped


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    #1253
    Jim_Hodge
    Registered Users Posts: 10,534 ✭✭✭✭Jim_Hodge


    jusvi2001 wrote: »
    What was the estimated delivery date?

    22nd January.


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    #1254
    robwen
    Registered Users Posts: 2,324 ✭✭✭robwen


    Can u set a filter for Sold & dispatched by Amazon?


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    #1255
    xboxdad
    Registered Users Posts: 899 ✭✭✭xboxdad


    robwen wrote: »
    Can u set a filter for Sold & dispatched by Amazon?


    What I do is:
    • Prime checkbox checked
    • Display items with 4 stars at minimum
    • Look for at least a few hundred ratings (e.g. not picking 5 star items with 12 ratings)
    • Then I check on the details page to make sure it's Sold & Dispatched by Amazon (at this point I don't have an overwhelming amount of items to go through anyways)


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    #1256
    jonnybangbang
    Registered Users Posts: 147 ✭✭jonnybangbang


    VG31 wrote: »
    Not St Helen's, but I have a package with no tracking updates since Tuesday last week that was supposed to arrive two days ago. Another order placed around the same time had very similar tracking but that showed up in Dublin a day early.

    Tuesday, 5 January
    3:17 PM
    Completed customs clearance process
    Rochester, GB
    3:07 PM
    Initiated customs clearance process
    Rochester, GB
    1:24 AM
    Package departed an Amazon facility
    Rochester, Kent GB

    Monday, 4 January
    2:33 PM
    Package arrived at an Amazon facility
    Rochester, Medway GB
    Package has shipped

    I have a very similar story to this one, I ordered two items on 4th of January. One item was due on the 12th but arrived on the 11th of January.

    Second item was due for delivery on the 12th. No sign. checked status on 13th of January.... apologies , item is running late. Item may come in next day. if item has not arrived by 14th of January you can claim refund the next day.

    item still has not arrived today, When I check the status of order now on amazon now it gives me an option to "Claim a Refund". When I click this button I'm brought to a screen "Occasionally parcels arrive a day or more after they are expected. Please come back here if it hasn't shown up by Friday, 6 Jun for a refund or a replacement."
    So I have to wait 5 months ????


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    #1257
    VG31
    Registered Users Posts: 3,417 ✭✭✭VG31


    jonnybangbang wrote: »
    I have a very similar story to this one, I ordered two items on 4th of January. One item was due on the 12th but arrived on the 11th of January.

    Second item was due for delivery on the 12th. No sign. checked status on 13th of January.... apologies , item is running late. Item may come in next day. if item has not arrived by 14th of January you can claim refund the next day.

    item still has not arrived today, When I check the status of order now on amazon now it gives me an option to "Claim a Refund". When I click this button I'm brought to a screen "Occasionally parcels arrive a day or more after they are expected. Please come back here if it hasn't shown up by Friday, 6 Jun for a refund or a replacement."
    So I have to wait 5 months ????

    That sounds like a bug on the site. I was able to get a refund today. You should contact them through the chat.

    Another parcel with similar tracking but sent later a few days later showed up today, 3 days early. A week from the UK is still very long though.
    Friday, 15 January
    3:07 PM
    Delivered
    Dublin, IE
    9:26 AM
    Out for delivery
    Dublin, IE
    3:04 AM
    Package arrived at the final delivery station
    Dublin, IE

    Friday, 8 January
    7:55 PM
    Initiated customs clearance process
    Rochester, GB
    1:26 PM
    Package departed an Amazon facility
    Rochester, Kent GB
    11:00 AM
    Completed customs clearance process
    Rochester, GB

    Thursday, 7 January
    2:01 PM
    Package arrived at an Amazon facility
    Rochester, Medway GB
    Package has shipped


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    #1258
    Prunty
    Registered Users Posts: 229 ✭✭Prunty


    jonnybangbang wrote: »
    I have a very similar story to this one, I ordered two items on 4th of January. One item was due on the 12th but arrived on the 11th of January.

    Second item was due for delivery on the 12th. No sign. checked status on 13th of January.... apologies , item is running late. Item may come in next day. if item has not arrived by 14th of January you can claim refund the next day.

    item still has not arrived today, When I check the status of order now on amazon now it gives me an option to "Claim a Refund". When I click this button I'm brought to a screen "Occasionally parcels arrive a day or more after they are expected. Please come back here if it hasn't shown up by Friday, 6 Jun for a refund or a replacement."
    So I have to wait 5 months ????

    Are there any tracking updates for your 'lost package' on the site? Where did it stop moving?


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    #1259
    jonnybangbang
    Registered Users Posts: 147 ✭✭jonnybangbang


    Prunty wrote: »
    Are there any tracking updates for your 'lost package' on the site? Where did it stop moving?

    Tuesday, 5 January

    3:17 PM Completed customs clearance process
    Rochester, GB

    3:07 PM Initiated customs clearance process
    Rochester, GB

    1:24 AM Package departed an Amazon facility
    Rochester, Kent GB

    Monday, 4 January

    1:20 PM Package arrived at an Amazon facility
    Rochester, Medway GB

    Package has shipped
    Ridgmont, Bedfordshire UK

    Also, in the last 5 min, i contacted amazon customer service through their online chat. It seemed like an automated customer service agent but with the click of a few automated answers i was issued with a refund straight away.


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    #1260
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,263 Mod ✭✭✭✭Sheep Shagger


    Anyone with an annual Prime membership got a refund for part period? Ours auto renewed in November :(


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    #1261
    MissShihTzu
    Registered Users Posts: 1,080 ✭✭✭MissShihTzu


    Sheep Shagger wrote: »
    Anyone with an annual Prime membership got a refund for part period? Ours auto renewed in November :(


    Are you using PRIME for the shows? If you are, then no refund will be due AFAIK...


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