Revolut Megathread.

Thundercats Ho · 18-11-2020 04:45PM

I've been using Revoult for a few months now, and it's quite good overall.
Excellent for transfers / instant top up from my AIB bank account etc.

Last week, when i tried to top up, it redirected me to my AIB webpage and asked me to use a card reader to complete the transaction. I did so and the money transferred.

However, it's now asking me to use a card reader any time i try to top up or transfer from Revolut to my bank.

It's a pain in the balls tbh and i've stopped using it.

I opened a chat within the app to see if they could help.
3 hours later, they've decided to blame AIB for needing 3DS but can't explain why it's happening now and not since i first started using the card.

I read somewhere that this is a common issue? and that both AIB / Revolut are blaming each other for the issue?

Has anyone had this issue and gotten it resolved?

BohsCeltic · 18-11-2020 09:26PM

When my debit card top up was declined i done a bank transfer. Usually takes 10 hours max but well over that now.

Sheep Shagger · 18-11-2020 09:54PM

jeffk wrote: »

Thanks for the replies, ill sit tight and see what happens

Shame Electric Ireland and Virgin cant just do it online or link a debt card, be too easy then

I'm going to wait, the email says you can use the existing GB IBAN for another 6 months so by then hopefully they have an IE and I can just skip the Lithuanian one.

As for a no deal brexit affecting if merchants will accept a GB IBAN, even with a no deal there's nothing to say firm's will start rejecting it.

RoYoBo · 18-11-2020 11:43PM

bigpink wrote: »

Im getting daily emails telling me i need to update my ID passport and drivers licence both have expired the last few weeks..however cant renew with Level 5 lockdown...what do i do??

A current passport is the only acceptable ID verification for Revolut. An online passport can be applied for but it seems you will have to wait for it to be processed until Level 5 is relaxed. Maybe contact Revolut and tell them this and get your application in now?

Soulsun · 19-11-2020 08:01AM

Thundercats Ho wrote: »

I've been using Revoult for a few months now, and it's quite good overall.
Excellent for transfers / instant top up from my AIB bank account etc.

Last week, when i tried to top up, it redirected me to my AIB webpage and asked me to use a card reader to complete the transaction. I did so and the money transferred.

However, it's now asking me to use a card reader any time i try to top up or transfer from Revolut to my bank.

It's a pain in the balls tbh and i've stopped using it.

I opened a chat within the app to see if they could help.
3 hours later, they've decided to blame AIB for needing 3DS but can't explain why it's happening now and not since i first started using the card.

I read somewhere that this is a common issue? and that both AIB / Revolut are blaming each other for the issue?

Has anyone had this issue and gotten it resolved?

Same issue myself... real pain to be fair, very convenient for AIB I have to say.

It ain’t an issue with KBC or PTSB cards.

Dodge · 19-11-2020 04:59PM

RoYoBo wrote: »

A current passport is the only acceptable ID verification for Revolut. An online passport can be applied for but it seems you will have to wait for it to be processed until Level 5 is relaxed. Maybe contact Revolut and tell them this and get your application in now?

My colleague had his passport renewed this week. I think online renewals are still being processed, but counter service and maybe even first time applications are out

scamalert · 19-11-2020 05:17PM

Thundercats Ho wrote: »

I've been using Revoult for a few months now, and it's quite good overall.
Excellent for transfers / instant top up from my AIB bank account etc.

Last week, when i tried to top up, it redirected me to my AIB webpage and asked me to use a card reader to complete the transaction. I did so and the money transferred.

However, it's now asking me to use a card reader any time i try to top up or transfer from Revolut to my bank.

It's a pain in the balls tbh and i've stopped using it.

I opened a chat within the app to see if they could help.
3 hours later, they've decided to blame AIB for needing 3DS but can't explain why it's happening now and not since i first started using the card.

I read somewhere that this is a common issue? and that both AIB / Revolut are blaming each other for the issue?

Has anyone had this issue and gotten it resolved?

3d secure is pretty useless nowadays, remember getting it when using online with BOI- and then you forget the password eventually etc, id guess your actual bank is being the culprit would be about right, if or why does it apply would be mystery thou.
heres a bit of info but 0 about how to remove it: https://www.aibms.com/help/fraud-prevention/3d-secure/

Fabio · 19-11-2020 05:26PM

BohsCeltic wrote: »

When my debit card top up was declined i done a bank transfer. Usually takes 10 hours max but well over that now.

If I had to do bank transfer stuff I'd probably just start to use my N26 account a lot more.

Dodge · 19-11-2020 05:43PM

Thundercats Ho wrote: »

I've been using Revoult for a few months now, and it's quite good overall.
Excellent for transfers / instant top up from my AIB bank account etc.

Last week, when i tried to top up, it redirected me to my AIB webpage and asked me to use a card reader to complete the transaction. I did so and the money transferred.

However, it's now asking me to use a card reader any time i try to top up or transfer from Revolut to my bank.

It's a pain in the balls tbh and i've stopped using it.

I opened a chat within the app to see if they could help.
3 hours later, they've decided to blame AIB for needing 3DS but can't explain why it's happening now and not since i first started using the card.

I read somewhere that this is a common issue? and that both AIB / Revolut are blaming each other for the issue?

Has anyone had this issue and gotten it resolved?

It looks like AIB changed their ‘marking’ of revolut from a transfer to a purchase. I might be getting those the other way around but it certainly seems like the issue is with how AIB classify payments to revolut

Wheety · 21-11-2020 02:21AM

Haven't been in this thread in ages. My Revolut hasn't had much use during Covid.

But does anyone else find the app useless now? It's not very intuitive anymore.

I end up going through all the icons looking for my vault, looking up an exchange rate, trying to find a list of transactions etc.

Seems to get worse with every update.

-=al=- · 21-11-2020 02:54AM

I’m still rocking version 6.16 when the times were good :pac:

Thankfully Revolut don’t force updates... yet

The J Stands for Jay · 21-11-2020 11:50AM

Wheety wrote: »

Haven't been in this thread in ages. My Revolut hasn't had much use during Covid.

But does anyone else find the app useless now? It's not very intuitive anymore.

I end up going through all the icons looking for my vault, looking up an exchange rate, trying to find a list of transactions etc.

Seems to get worse with every update.

Agreed. The only upside is that I'm not spending anything from my vault, because I can't find it.

TheChizler · 21-11-2020 12:22PM

McGaggs wrote: »

Agreed. The only upside is that I'm not spending anything from my vault, because I can't find it.

Completely forgot I had some money in a vault, thanks for the reminder. Took me well over a minute to find it too. All the while there are two useless buttons at the bottom of the screen for rewards and gifts or something.

Lucas Hood · 21-11-2020 05:44PM

I transferred 200 euro to my n26 account this afternoon from revolut. It only shows up once on my revolut.

But 400 (2x200) was lodged into my n26.

Anyone ever had this ?

7276887e · 22-11-2020 10:45PM

Has anyone set up revolut to take payments for a sports club ie payment of 2 or 3 euro from the parents to pay for training on a weekly basis?

bren2002 · 25-11-2020 07:50AM

Thundercats Ho wrote: »

I've been using Revoult for a few months now, and it's quite good overall.
Excellent for transfers / instant top up from my AIB bank account etc.

Last week, when i tried to top up, it redirected me to my AIB webpage and asked me to use a card reader to complete the transaction. I did so and the money transferred.

However, it's now asking me to use a card reader any time i try to top up or transfer from Revolut to my bank.

It's a pain in the balls tbh and i've stopped using it.

I opened a chat within the app to see if they could help.
3 hours later, they've decided to blame AIB for needing 3DS but can't explain why it's happening now and not since i first started using the card.

I read somewhere that this is a common issue? and that both AIB / Revolut are blaming each other for the issue?

Has anyone had this issue and gotten it resolved?

Same here, it's a bit of a pain alright.
I just transferred in revolut through Google pay linked to the same current account, no problems.

Edit: doesn't seem to work for auto top up

Wheety · 27-11-2020 12:59PM

Can someone help me? I set up Auto topup ages ago and can not find the option now. I want to turn it off.

This app is awful now. Used to be so much easier to navigate.

Davy · 27-11-2020 02:43PM

Wheety wrote: »

Can someone help me? I set up Auto topup ages ago and can not find the option now. I want to turn it off.

This app is awful now. Used to be so much easier to navigate.

Tap the currency/accounts > Add Money > Then the automatic symbol (+ inside a circular arrow)

You can then edit the amount or delete it completely.

Wheety · 27-11-2020 03:37PM

Thank you! Easy when you know how :-)

I'm sure it used to be a lot more obvious where that option was.

msmx5 · 27-11-2020 04:23PM

Wheety wrote: »

Thank you! Easy when you know how :-)

I'm sure it used to be a lot more obvious where that option was.

It was - new layout is a dog!

Davy · 27-11-2020 05:18PM

Wheety wrote: »

Thank you! Easy when you know how :-)

I'm sure it used to be a lot more obvious where that option was.

Your welcome.
It was easier indeed when the last tab had all the controls.

Dave_The_Sheep · 29-11-2020 05:07PM

Have they changed the way adding funds are done now? It seems to have forgotten my card details, and apparently fund transfers aren't instant anymore. Anyone else seeing this?

Dave_The_Sheep · 29-11-2020 05:09PM

Instant adding of funds?

ShaneU · 29-11-2020 05:11PM

Have to use a card reader every time now it seems, pain in the hole

29-11-2020 05:11PM

Mad me add my card again but the money went straight on when I did.

It did go to the BOI verify page though so I’d say if anyone has a password for that they’ll need to enter it each time. That’s going to be a real pain.

Dodge · 29-11-2020 05:20PM

Dave_The_Sheep wrote: »

Have they changed the way adding funds are done now? It seems to have forgotten my card details, and apparently fund transfers aren't instant anymore. Anyone else seeing this?

I haven’t tried to top op but this notice was there

We’ve made some minor changes to how you top up your account.

When you next top-up your account with a card, you might need to re-enter your card details. Alternatively, try one of our other top-up methods.

Thanks for understanding!

Atlantic Dawn · 29-11-2020 05:27PM

Dave_The_Sheep wrote: »

Have they changed the way adding funds are done now? It seems to have forgotten my card details, and apparently fund transfers aren't instant anymore. Anyone else seeing this?

Yes I've a notice on top when I am on the main screen saying I may need to enter card details next time I topup. I topped up last Wednesday and it was fine.

Waccamacca3 · 29-11-2020 05:30PM

Tried to put money on card and it was sent back card was activated and moved properly so don't know.. Anyone any ideas

EletricMan · 29-11-2020 07:42PM

Hi guy's,

Quick question regarding cancelled orders from Amazon.

I ordered something and cancelled it before it dispatched. What's the story with the money held by Amazon? How do I get this Bach on my revoult account. I have cancelled something before and I'm actually unsure if I got refunded.

F1ngers · 29-11-2020 07:55PM

EletricMan wrote: »

Hi guy's,

Quick question regarding cancelled orders from Amazon.

I ordered something and cancelled it before it dispatched. What's the story with the money held by Amazon? How do I get this Bach on my revoult account. I have cancelled something before and I'm actually unsure if I got refunded.

You'll get it back in a week/10 days or so(possibly quicker).
They'll do it from their end.

Revolut Megathread.

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