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An Post

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  • #482
    Pen Rua
    Registered Users, Registered Users 2 Posts: 2,101 ✭✭✭Pen Rua


    Pen Rua wrote: »
    What's the latest An Post has delivered?

    I'm still waiting on a package that they've had since last week, and it's a little bizarre.

    Wed, 21 October - order placed with Amazon.
    Thurs, 22 October - order ships.
    Fri, 23 October - order arrives into Ireland.
    (weekend)
    Thurs, 29 October - attempted delivery (which in reality was the postman having to go back to depot).
    (weekend)
    Mon, 2 November - out for delivery since 9am and no sign yet.

    A little strange! In the interim I've received multiple parcels shipped via An Post.

    So it's the end of the week and no sign of said parcel, which hasn't been scanned since Monday.

    I went back on to the webchat (they must be sick of me!) and was told the query had been escalated since there's been no reply since.
    Post edited by whiterebel on


  • #483
    SouthernBelle
    Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭SouthernBelle


    SouthernBelle wrote: »
    I sent a package last Thursday. It still hasn't arrived. 30km down the road - I'd have been faster walking there myself! :rolleyes:

    Package has arrived - 1 week later!
    Post edited by whiterebel on


  • #484
    Babyonboard95
    Registered Users, Registered Users 2 Posts: 16 ✭Babyonboard95


    I ordered a few things from an Irish company Tuesday 27th, due to be delivered by an post. The items were dispatched the same day but have still not arrived to me. My tracking details show it has been “mis sorted” twice. Like honestly what kind of incompetence is this? I also ordered some things from boots (uk) last Friday and those were delivered Tuesday by a courier. Doesn’t exactly encourage people to support Irish businesses (I know it’s not the business’ fault, rather our postal system) 🀦ðŸ¼*♀️
    Post edited by whiterebel on


  • #485
    mockler007
    Registered Users, Registered Users 2 Posts: 608 ✭✭✭mockler007


    mockler007 wrote: »
    Ordered Vape stuff from Watford on Friday Morning 30th of October,
    Was dispatched on the day and now stuck in heathrow im guessing as An Post hasn't scanned it yet. Took 6 days in September.

    Friday 30 October 06:05pm
    Item received at Home Counties North MC

    Friday 30 October 06:31pm
    Item Despatched to Heathrow Worldwide DC

    Sunday 01 November 12:12am
    Item Received by Royal Mail LANGLEY HWDC

    Sunday 01 November 12:16am
    Item Leaving the UK on Royal mail webtrack

    Anyone else waiting for International signed parcels from Heathrow?:confused:

    UPDATE

    06 November 2020 13:34
    Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

    06 November 2020 13:32
    We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

    06 November 2020 12:32
    Your delivery was received by An Post in DUBLIN MAIL CENTRE, DUBLIN 12

    So, 7 to 10 days if ordering from uk through Royal Mail signed tracked parcels through Heathrow
    Post edited by whiterebel on


  • #486
    jcrs
    Registered Users, Registered Users 2 Posts: 3 ✭jcrs


    Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

    Last update was:
    Th, 29.10.2020, 07:07, Köln, Germany
    The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

    Anyone in the same situation?

    Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.
    Post edited by whiterebel on


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  • #487
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,387 Mod ✭✭✭✭whiterebel


    jcrs wrote: »
    Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

    Last update was:
    Th, 29.10.2020, 07:07, Köln, Germany
    The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

    Anyone in the same situation?

    Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

    Almost everybody is in the same situation. Looks like massive backlogs at An Post.
    Post edited by whiterebel on


  • #488
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    jcrs wrote: »
    Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

    Last update was:
    Th, 29.10.2020, 07:07, Köln, Germany
    The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

    Anyone in the same situation?

    Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

    I had a package coming from Germany around June/July it sat in Germany for about a week before AnPost got it.
    Post edited by whiterebel on


  • #489
    VG31
    Registered Users, Registered Users 2 Posts: 3,572 ✭✭✭VG31


    whiterebel wrote: »
    Almost everybody is in the same situation. Looks like massive backlogs at An Post.

    I seem to have been lucky with my last parcel from Germany. It left Cologne on Monday, arrived in the Dublin Parcel Hub at midnight today and was delivered this morning.
    Post edited by whiterebel on


  • #490
    Tony EH
    Registered Users, Registered Users 2 Posts: 20,701 ✭✭✭✭Tony EH


    whiterebel wrote: »
    Almost everybody is in the same situation. Looks like massive backlogs at An Post.

    It's hardly surprising though. There no shops open in town and everyone is buying their Christmas stuff online. Even more so than any other year.

    If there wasn't a backlog, I'd be more than surprised.
    Post edited by whiterebel on


  • #491
    Pen Rua
    Registered Users, Registered Users 2 Posts: 2,101 ✭✭✭Pen Rua


    My parcel is out for delivery again today... fingers crossed.
    Post edited by whiterebel on


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  • #492
    Pen Rua
    Registered Users, Registered Users 2 Posts: 2,101 ✭✭✭Pen Rua


    Pen Rua wrote: »
    My parcel is out for delivery again today... fingers crossed.

    And the parcel has arrived, albeit very damaged but the contents are all ok.

    Also had a parcel for me what was shipped 4 November (Wednesday) so maybe the backlog is clearing.
    Post edited by whiterebel on


  • #493
    jcrs
    Registered Users, Registered Users 2 Posts: 3 ✭jcrs


    Order from 01/11 from Amazon.de arrived in Dublin:
    07 November 2020 17:38
    Your delivery has been sorted in DUBLIN PARCEL HUB, DUBLIN 12

    07 November 2020 17:12
    We have your post in DUBLIN PARCEL HUB, DUBLIN 12

    But the order from 27/10 that was with DHL still have no An Post tracking:
    Th, 29.10.2020, 07:07, Köln, Germany
    The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

    We, 28.10.2020, 21:14, Köln, Germany
    The international shipment has been processed in the export parcel center

    Tu, 27.10.2020, 17:18
    The instruction data for this shipment have been provided by the sender to DHL electronically

    Starting to think that it's lost. :/
    Post edited by whiterebel on


  • #494
    The Crazy Cat Lady
    Closed Accounts Posts: 1,996 ✭✭✭The Crazy Cat Lady


    I also fear my parcel may be lost, left Saint Helens, Merseyside GB more than a week ago, no update since. Keeping my fingers crossed it's just delayed
    Post edited by whiterebel on


  • #495
    Hurrache
    Registered Users, Registered Users 2 Posts: 10,370 ✭✭✭✭Hurrache


    I reckon it's just a delay, there's loads of people in the same situation with the same last update, including me. One guy only had theirs processed today after it left England at the end of October.
    Post edited by whiterebel on


  • #496
    weetiepie
    Registered Users, Registered Users 2 Posts: 192 ✭✭weetiepie


    The Crazy Cat Lady wrote: »
    I also fear my parcel may be lost, left Saint Helens, Merseyside GB more than a week ago, no update since. Keeping my fingers crossed it's just delayed

    In the same boat,amazon just offered a full refund. 3 out of 5 parcels have gone missing, have received refunds but it's just so disappointing
    Post edited by whiterebel on


  • #497
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Currently up to 9 days delay, but in saying that many items are delivered in two days. Seems to be a particular issue with parcels from 29th & 30th.

    They received over twice last April's peak and volumes they never thought possible. The figures are in the millions from last week.

    Naas alone handled over 70,000 parcels, the previous peak was just over 40,000.
    Post edited by whiterebel on


  • #498
    swarmberg
    Registered Users, Registered Users 2 Posts: 107 ✭✭swarmberg


    Can you get a refund on express post if it doesn't get delivered the next working day within Ireland? Sent a letter last week and only arrived this morning.
    Post edited by whiterebel on


  • #499
    ahbell
    Registered Users, Registered Users 2 Posts: 277 ✭✭ahbell


    Had something turn up today from Amazon that was ordered on 27 October and they had already refunded as it was 'lost'.

    Monday, 9 November
    Out for delivery
    TULLAMORE D.S.U.,

    Saturday, 31 October
    Package has shipped
    Dunfermline, Fife UK
    Post edited by whiterebel on


  • #500
    Gally79
    Registered Users, Registered Users 2 Posts: 196 ✭✭Gally79


    swarmberg wrote: »
    Can you get a refund on express post if it doesn't get delivered the next working day within Ireland? Sent a letter last week and only arrived this morning.


    Not sure about that, you might need to read through their labyrinth of T&Cs .
    Post edited by whiterebel on


  • #501
    Pen Rua
    Registered Users, Registered Users 2 Posts: 2,101 ✭✭✭Pen Rua


    Gally79 wrote: »
    Not sure about that, you might need to read through their labyrinth of T&Cs .

    It may also be worth trying their webchat first thing in the morning. I've found them relatively helpful, and if you get on at 9am, you likely won't be waiting long at all.
    Post edited by whiterebel on


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  • #502
    Turquoise Hexagon Sun
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭Turquoise Hexagon Sun


    Parcel from China arrived in Dublin Airport on November 1st. Any idea how long it takes to go through the airport to An Post?

    It's standard post. It's parts for camera accessories, valued at under €25, so I can't imagine it's of any curiosity to customs or anything.
    Post edited by whiterebel on


  • #503
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Good news. An post have said that the backlog from 29th Oct to 3rd November will be cleared by Tomorrow and since Nov 5th deliveries are back on a 2-3 day service.

    Seems portlaoise letter mails centre is now handling domestic parcels adding substantial capacity.
    Post edited by whiterebel on


  • #504
    Hurrache
    Registered Users, Registered Users 2 Posts: 10,370 ✭✭✭✭Hurrache


    Sounds like they are. My package just popped up in the An Post tracker the last hour or so to say they have it in the hub since early hours this morning.
    Post edited by whiterebel on


  • #505
    The Crazy Cat Lady
    Closed Accounts Posts: 1,996 ✭✭✭The Crazy Cat Lady


    My parcel also landed in dublin yesterday, looks like they've cleared the backlog :)
    Post edited by whiterebel on


  • #506
    fritzelly
    Registered Users, Registered Users 2 Posts: 18,107 ✭✭✭✭fritzelly


    jcrs wrote: »
    Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

    Last update was:
    Th, 29.10.2020, 07:07, Köln, Germany
    The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

    Anyone in the same situation?

    Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

    Exact same for me - in Koln since the 30th
    Post edited by whiterebel on


  • #507
    ACitizenErased
    Registered Users, Registered Users 2 Posts: 11,749 ✭✭✭✭ACitizenErased


    Waiting for a parcel from Koln since the 4th.
    Also have a parcel sitting in Portlaoise since the 6th.
    Post edited by whiterebel on


  • #508
    celticbhoy27
    Registered Users, Registered Users 2 Posts: 887 ✭✭✭celticbhoy27


    Waiting on parcel bought from adverts.ie. seller said they posted Saturday morning. Thought might get it today. Alas no. Looks like they're still delays. Well hopefully it's delays and I've not been scammed:-D
    Post edited by whiterebel on


  • #509
    Guffy
    Registered Users, Registered Users 2 Posts: 8,305 ✭✭✭Guffy


    The Crazy Cat Lady wrote: »
    My parcel also landed in dublin yesterday, looks like they've cleared the backlog :)

    I remember i was working with a company that did a lot of deliveries a couple of years ago. An Post had a huge back log around Christmas and in the end they just ignored it and pretended it didn't exist. Left it to the side and kept going with their current deliveries as normal, grabbing a couple of bits from the back logged pallets here and there
    Post edited by whiterebel on


  • #510
    Gally79
    Registered Users, Registered Users 2 Posts: 196 ✭✭Gally79


    celticbhoy27 wrote: »
    Waiting on parcel bought from adverts.ie. seller said they posted Saturday morning. Thought might get it today. Alas no. Looks like they're still delays. Well hopefully it's delays and I've not been scammed:-D




    Had a same issue on Adverts.ie however i was the seller and a package took 5 working days from Cork to Mayo.
    Post edited by whiterebel on


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  • #511
    The Crazy Cat Lady
    Closed Accounts Posts: 1,996 ✭✭✭The Crazy Cat Lady


    The Crazy Cat Lady wrote: »
    My parcel also landed in dublin yesterday, looks like they've cleared the backlog :)

    It was delivered this morning :)
    Post edited by whiterebel on


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