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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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Pen Rua

Pen Rua wrote: »

What's the latest An Post has delivered?

I'm still waiting on a package that they've had since last week, and it's a little bizarre.

Wed, 21 October - order placed with Amazon.
Thurs, 22 October - order ships.
Fri, 23 October - order arrives into Ireland.
(weekend)
Thurs, 29 October - attempted delivery (which in reality was the postman having to go back to depot).
(weekend)
Mon, 2 November - out for delivery since 9am and no sign yet.

A little strange! In the interim I've received multiple parcels shipped via An Post.

So it's the end of the week and no sign of said parcel, which hasn't been scanned since Monday.

I went back on to the webchat (they must be sick of me!) and was told the query had been escalated since there's been no reply since.

SouthernBelle

SouthernBelle wrote: »

I sent a package last Thursday. It still hasn't arrived. 30km down the road - I'd have been faster walking there myself! :rolleyes:

Package has arrived - 1 week later!

Babyonboard95

I ordered a few things from an Irish company Tuesday 27th, due to be delivered by an post. The items were dispatched the same day but have still not arrived to me. My tracking details show it has been “mis sorted” twice. Like honestly what kind of incompetence is this? I also ordered some things from boots (uk) last Friday and those were delivered Tuesday by a courier. Doesn’t exactly encourage people to support Irish businesses (I know it’s not the business’ fault, rather our postal system) ðŸ€¦ðŸ¼*♀️

mockler007

mockler007 wrote: »

Ordered Vape stuff from Watford on Friday Morning 30th of October,
Was dispatched on the day and now stuck in heathrow im guessing as An Post hasn't scanned it yet. Took 6 days in September.

Friday 30 October 06:05pm
Item received at Home Counties North MC

Friday 30 October 06:31pm
Item Despatched to Heathrow Worldwide DC

Sunday 01 November 12:12am
Item Received by Royal Mail LANGLEY HWDC

Sunday 01 November 12:16am
Item Leaving the UK on Royal mail webtrack

Anyone else waiting for International signed parcels from Heathrow?

UPDATE

06 November 2020 13:34
Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

06 November 2020 13:32
We have your post in DUBLIN MAIL CENTRE, DUBLIN 12

06 November 2020 12:32
Your delivery was received by An Post in DUBLIN MAIL CENTRE, DUBLIN 12

So, 7 to 10 days if ordering from uk through Royal Mail signed tracked parcels through Heathrow

jcrs

Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

Last update was:
Th, 29.10.2020, 07:07, Köln, Germany
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

Anyone in the same situation?

Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

whiterebel

jcrs wrote: »

Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

Last update was:
Th, 29.10.2020, 07:07, Köln, Germany
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

Anyone in the same situation?

Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

Almost everybody is in the same situation. Looks like massive backlogs at An Post.

gerard2210

jcrs wrote: »

Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

Last update was:
Th, 29.10.2020, 07:07, Köln, Germany
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

Anyone in the same situation?

Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

I had a package coming from Germany around June/July it sat in Germany for about a week before AnPost got it.

VG31

whiterebel wrote: »

Almost everybody is in the same situation. Looks like massive backlogs at An Post.

I seem to have been lucky with my last parcel from Germany. It left Cologne on Monday, arrived in the Dublin Parcel Hub at midnight today and was delivered this morning.

Tony EH

whiterebel wrote: »

Almost everybody is in the same situation. Looks like massive backlogs at An Post.

It's hardly surprising though. There no shops open in town and everyone is buying their Christmas stuff online. Even more so than any other year.

If there wasn't a backlog, I'd be more than surprised.

Pen Rua

My parcel is out for delivery again today... fingers crossed.

Pen Rua

Pen Rua wrote: »

My parcel is out for delivery again today... fingers crossed.

And the parcel has arrived, albeit very damaged but the contents are all ok.

Also had a parcel for me what was shipped 4 November (Wednesday) so maybe the backlog is clearing.

jcrs

Order from 01/11 from Amazon.de arrived in Dublin:

07 November 2020 17:38
Your delivery has been sorted in DUBLIN PARCEL HUB, DUBLIN 12

07 November 2020 17:12
We have your post in DUBLIN PARCEL HUB, DUBLIN 12

But the order from 27/10 that was with DHL still have no An Post tracking:

Th, 29.10.2020, 07:07, Köln, Germany
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

We, 28.10.2020, 21:14, Köln, Germany
The international shipment has been processed in the export parcel center

Tu, 27.10.2020, 17:18
The instruction data for this shipment have been provided by the sender to DHL electronically

Starting to think that it's lost.

The Crazy Cat Lady

I also fear my parcel may be lost, left Saint Helens, Merseyside GB more than a week ago, no update since. Keeping my fingers crossed it's just delayed

Hurrache

I reckon it's just a delay, there's loads of people in the same situation with the same last update, including me. One guy only had theirs processed today after it left England at the end of October.

weetiepie

The Crazy Cat Lady wrote: »

I also fear my parcel may be lost, left Saint Helens, Merseyside GB more than a week ago, no update since. Keeping my fingers crossed it's just delayed

In the same boat,amazon just offered a full refund. 3 out of 5 parcels have gone missing, have received refunds but it's just so disappointing

Darc19

Currently up to 9 days delay, but in saying that many items are delivered in two days. Seems to be a particular issue with parcels from 29th & 30th.

They received over twice last April's peak and volumes they never thought possible. The figures are in the millions from last week.

Naas alone handled over 70,000 parcels, the previous peak was just over 40,000.

swarmberg

Can you get a refund on express post if it doesn't get delivered the next working day within Ireland? Sent a letter last week and only arrived this morning.

ahbell

Had something turn up today from Amazon that was ordered on 27 October and they had already refunded as it was 'lost'.

Monday, 9 November
Out for delivery
TULLAMORE D.S.U.,

Saturday, 31 October
Package has shipped
Dunfermline, Fife UK

Gally79

swarmberg wrote: »

Can you get a refund on express post if it doesn't get delivered the next working day within Ireland? Sent a letter last week and only arrived this morning.

Not sure about that, you might need to read through their labyrinth of T&Cs .

Pen Rua

Gally79 wrote: »

Not sure about that, you might need to read through their labyrinth of T&Cs .

It may also be worth trying their webchat first thing in the morning. I've found them relatively helpful, and if you get on at 9am, you likely won't be waiting long at all.

Turquoise Hexagon Sun

Parcel from China arrived in Dublin Airport on November 1st. Any idea how long it takes to go through the airport to An Post?

It's standard post. It's parts for camera accessories, valued at under €25, so I can't imagine it's of any curiosity to customs or anything.

Darc19

Good news. An post have said that the backlog from 29th Oct to 3rd November will be cleared by Tomorrow and since Nov 5th deliveries are back on a 2-3 day service.

Seems portlaoise letter mails centre is now handling domestic parcels adding substantial capacity.

Hurrache

Sounds like they are. My package just popped up in the An Post tracker the last hour or so to say they have it in the hub since early hours this morning.

The Crazy Cat Lady

My parcel also landed in dublin yesterday, looks like they've cleared the backlog

fritzelly

jcrs wrote: »

Have a package in Germany since 29 Oct, it's from DHL and was going to be handed to An Post, but the an post tracking still doesn't work.

Last update was:
Th, 29.10.2020, 07:07, Köln, Germany
The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.

Anyone in the same situation?

Also have other shipment from Amazon.co.uk that was supossed to be delivered on Monday, but the an post track also doesn't work.

Exact same for me - in Koln since the 30th

ACitizenErased

Waiting for a parcel from Koln since the 4th.
Also have a parcel sitting in Portlaoise since the 6th.

celticbhoy27

Waiting on parcel bought from adverts.ie. seller said they posted Saturday morning. Thought might get it today. Alas no. Looks like they're still delays. Well hopefully it's delays and I've not been scammed:-D

Guffy

The Crazy Cat Lady wrote: »

My parcel also landed in dublin yesterday, looks like they've cleared the backlog

I remember i was working with a company that did a lot of deliveries a couple of years ago. An Post had a huge back log around Christmas and in the end they just ignored it and pretended it didn't exist. Left it to the side and kept going with their current deliveries as normal, grabbing a couple of bits from the back logged pallets here and there

Gally79

celticbhoy27 wrote: »

Waiting on parcel bought from adverts.ie. seller said they posted Saturday morning. Thought might get it today. Alas no. Looks like they're still delays. Well hopefully it's delays and I've not been scammed:-D

Had a same issue on Adverts.ie however i was the seller and a package took 5 working days from Cork to Mayo.

The Crazy Cat Lady

The Crazy Cat Lady wrote: »

My parcel also landed in dublin yesterday, looks like they've cleared the backlog

It was delivered this morning