Amazon

VG31 · 05-10-2020 11:28pm

ED E wrote: »

Prime user, small item. Ordered Sunday night, dispatched now with AP. Will see if any of the next few go with AL.

My last order shipped on Sunday night with AP as well.

Davy · 06-10-2020 12:09am

Darc19 wrote: »

My error, it's on the email notification. Click "track my parcel" after clicking on the main link and it gives you the precise location of the van

Are you mixing this up with DPD?

They allow to view the van and show the number of stops before getting to you. Viewable online or in the app.

whiterebel · 06-10-2020 10:06am

Davy wrote: »

Are you mixing this up with DPD?

They allow to view the van and show the number of stops before getting to you. Viewable online or in the app.

No. I saw it yesterday when I went into AP tracking.

listermint · 07-10-2020 9:45pm

Prime user. An item on prime is 23 sterling but only gives me 12 quid delivery? Is this new.?

Checked terms on main site and I see this. Is this new ?

Is your order being delivered outside the UK?
The order must be £25 (including local VAT) or above to qualify for FREE Delivery to the Republic of Ireland. If your order qualifies for FREE Delivery, you'll still be charged a delivery fee for any ineligible items in the order.

ED E · 08-10-2020 1:02pm

listermint wrote: »

Prime user. An item on prime is 23 sterling but only gives me 12 quid delivery? Is this new.?

Checked terms on main site and I see this. Is this new ?

Is your order being delivered outside the UK?
The order must be £25 (including local VAT) or above to qualify for FREE Delivery to the Republic of Ireland. If your order qualifies for FREE Delivery, you'll still be charged a delivery fee for any ineligible items in the order.

Haven't been charged delivery in years. Strange.

Spotted one at Ushers Island today.

Shiny · 11-10-2020 9:09am

Just got a call from the driver this morning. 9am on a Sunday! I had received the notifications and just thought, ah grand it's going to An Post. I was wrong and will now have to start paying more attention to Amazon orders!

Darc19 · 11-10-2020 2:49pm

Davy wrote: »

Are you mixing this up with DPD?

They allow to view the van and show the number of stops before getting to you. Viewable online or in the app.

Chatted to my local postie. It's being trialed in some areas and it's connected to their handheld device.

There are some concerns about it by the usual union stalwarts, but the feedback is that people tend to stay in and wait for the parcel so less non-delivery.
He expects it to be rolled out to all drivers soon once union is happy that the data won't be used for anything else

12-10-2020 11:59am

My third Amazon delivery in a row to be delivered by Amazon Logistics. Was due this Wednesday but is out for delivery this morning.
One of the items was shipped from Italy too. Much quicker than AP so far.

And....delivered. Delivery chap was wearing an Amazon work shirt too.

nthclare · 12-10-2020 7:59pm

I'm trying to order items on Amazon prime and I've bought stuff, and went to buy more and I get the rant of, we no longer deliver to your location...

Fishing reels I've bought for 130 euros.. Looking for another... They won't post

Coils for vape tanks, same we no longer deliver to your location.

Fishing asscessories.... We no longer ship to your location 17 available

Torches.... We no longer ship to your location...

I had my eye on a really cool looking imitation of a brass telescope as I like the nautical look around the house.... 7 available we no longer ship to your location...

I'm getting really deflated with my trust in Amazon... Location shouldn't be a problem.

I order rare comics for my son... No problem there

SPDUB · 12-10-2020 10:25pm

Apparently Amazons "we missed you" notices don't have much information about where to go to collect items and people have been turning up at their local An Post office to collect items

13-10-2020 1:27pm

SPDUB wrote: »

Apparently Amazons "we missed you" notices don't have much information about where to go to collect items and people have been turning up at their local An Post office to collect items

I would imagine they'd try deliver the next day.

Caranica · 13-10-2020 8:59pm

My last two deliveries have been Amazon logistics. Not a fan so far.

I know what time the postman comes, DPD send a text.

Amazon at 1am were still saying due Wednesday, woke up and it's out for delivery. 5 hours later it arrived. Saturday was a disaster, ruined plans for the day, particularly as driver went in and out of the estate multiple times. Two different drivers.

First prime day package has been dispatched, relieved to see it's coming via DPD

14-10-2020 2:25pm

Caranica wrote: »

My last two deliveries have been Amazon logistics. Not a fan so far.

I know what time the postman comes, DPD send a text.

Amazon at 1am were still saying due Wednesday, woke up and it's out for delivery. 5 hours later it arrived. Saturday was a disaster, ruined plans for the day, particularly as driver went in and out of the estate multiple times. Two different drivers.

First prime day package has been dispatched, relieved to see it's coming via DPD

They've only just started this service. Give them a chance.

1huge1 · 14-10-2020 3:36pm

2nd package in a row being delivered by Amazon Logistics.

Can someone explain this to me, I know they have took warehouse space out in West Dublin somewhere (I believe someone mentioned Rathcoole), but my packages are still shipping from England.

Is it that the drivers are based out there and items are processed through there or is it as I hoped that they would stock the most in demand items out there so they wouldn't have to be shipped from England in the first place (akin to a typical Amazon Warehouse).

The map is quite handy, a few teething problems are to be expected.

rameire · 14-10-2020 3:40pm

Have had two deliveries over the last two days from Amazon using their own delivery service.
both times the van has driven past my house Clonee. I have then received a notification that I am a few stops away from being delivered, then the van flies around my neighbourhood doing deliveries Littlepace and Hunters Run, while driving past my house on multiple occasions, he then buggers off to nearby areas Ongar and Mulhuddart before returning around an hour or so after seeing him fly past my house first.

I think they need to update their delivery software as they are illogically delivering their goods, and wasting their time and money.

VG31 · 14-10-2020 3:43pm

1huge1 wrote: »

Is it that the drivers are based out there and items are processed through there or is it as I hoped that they would stock the most in demand items out there so they wouldn't have to be shipped from England in the first place (akin to a typical Amazon Warehouse).

It's just a distribution centre for deliveries, no stock is actually kept there.

1huge1 · 14-10-2020 3:57pm

VG31 wrote: »

It's just a distribution centre for deliveries, no stock is actually kept there.

Thanks.

I still hope its something that they may do down the line, Brexit and next day shipping come to mind.

ED E · 14-10-2020 7:09pm

1huge1 wrote: »

Thanks.

I still hope its something that they may do down the line, Brexit and next day shipping come to mind.

Very unlikely. We're a tiny market. All the FCs are in bigger countries.

Caranica · 15-10-2020 9:38pm

Deleted User wrote: »

They've only just started this service. Give them a chance.

So today's delivery fun, 2 packages due one with DPD and one Amazon....

7am check app, Amazon delivery definitely being delivered tomorrow. DPD moved forward to today. 9am get text from DPD, one hour time slot this morning. Arrived in good time, all great. Got the notification it had been delivered, was clicking on it to clear it and opened the app by accident. Amazon delivered item coming today, wtf?

I had to go out for a few hours, on my chat with Amazon logistics they said they would put call me on my account so to call me before delivering. So, fine I thought. I also checked my delivery options to make sure it said "none" under safe place. So I went out.

End result, no call, no card, no item. Contacted Amazon "he left it with a neighbour, number X". Just bloody great, the neighbours who don't talk to anyone and I certainly don't rate my chances of getting my package. Thankfully it was only a wireless mouse but what's the point of putting call, and "don't leave anywhere else" on my account if the driver is going to ignore it?

1huge1 · 16-10-2020 8:59am

Thats interesting as with both packages I've recieved from Amazon logistics so far and like yourself, they both ended up coming a day early (with me only finding out an hour or so before).

I'm working from home so it really isn't an issue, but they don't have access to my apartment so I can imagine for some people it can be quite annoying.

ED E · 16-10-2020 9:39am

As it's a new area they may not have good forecast data and thus are under promising. Hopefully it gets better over time.

Prime day has resulted in 4x AP and one DPD consignment for me so I musn't be on any of their routes as yet.

16-10-2020 1:35pm

I'm in Dublin 12 and it's all Amazon Logistics now.

Caranica · 16-10-2020 1:49pm

[Deleted User] wrote: »

I'm in Dublin 12 and it's all Amazon Logistics now.

My last two prime day packages have been dispatched today and both with An Post, such a relief. Think the split of prime day orders was

1 DPD
3 An Post
3 Amazon

VG31 · 16-10-2020 5:15pm

I ordered something this morning with a delivery date of Thursday. I just got a dispatch email and the delivery date is now Monday.

Polar101 · 17-10-2020 9:24am

Got an email at 8:30am to say Amazon Logistics will deliver my parcel by 9 pm (It's Saturday). There is a tracking id, but can't see a way to do anything with that.

Let's see how this goes. Most of the time I get An Post deliveries, which aren't amazing as they always deliver straight to the post depot, and they manage to lose the delivery dockets surprisingly often.

Caranica · 17-10-2020 9:32am

Polar101 wrote: »

Got an email at 8:30am to say Amazon Logistics will deliver my parcel by 9 pm (It's Saturday). There is a tracking id, but can't see a way to do anything with that.

Let's see how this goes. Most of the time I get An Post deliveries, which aren't amazing as they always deliver straight to the post depot, and they manage to lose the delivery dockets surprisingly often.

When the driver is 8 or 9 stops away you'll get a notification and a live tracking map. In my experience (suburban Dublin) they could take anything between 30 minutes and 3 hours.

steve-o · 17-10-2020 10:34am

Caranica wrote: »

When the driver is 8 or 9 stops away you'll get a notification and a live tracking map. In my experience (suburban Dublin) they could take anything between 30 minutes and 3 hours.

I had some deliveries due on Monday, but all of a sudden they were out for delivery today. I was about to head out, but driver was only 5 stops (500m distance) away, so I decided to wait. That was 90 minutes ago. Each stop has been at least 30 minutes, so I'm guessing that one "stop" at an apartment block could involve lots of deliveries to different apartments!

Caranica · 17-10-2020 11:01am

steve-o wrote: »

I had some deliveries due on Monday, but all of a sudden they were out for delivery today. I was about to head out, but driver was only 5 stops (500m distance) away, so I decided to wait. That was 90 minutes ago. Each stop has been at least 30 minutes, so I'm guessing that one "stop" at an apartment block could involve lots of deliveries to different apartments!

I feel your pain, that was me last Saturday. He literally was 2 roads away in the estate. Lots of it also to do with people not knowing the area. When I was next stop last Saturday he drove in and out of here multiple times before finally coming back and driving slowly enough to read the numbers on the doors (31 minutes later). So it might be a single package but a clueless driver.

PenguinForce · 17-10-2020 12:04pm

Hi,

I ordered a vacuum cleaner on prime day and I noticed my parcel is being "Delivered by Amazon" and they provided me with a tracking number beginning with 'GA'.

I couldn't seem to find the courier for the tracking number provided. Does anyone know what courier they are using when the parcel is being delivered by Amazon? As far as I know Amazon doesn't have their own courier service in Ireland.

Lolle06 · 17-10-2020 12:05pm

PenguinForce wrote: »

Hi,

I ordered a vacuum cleaner on prime day and I noticed my parcel is being "Delivered by Amazon" and they provided me with a tracking number beginning with 'GA'.

I couldn't seem to find the courier for the tracking number provided. Does anyone know what courier they are using when the parcel is being delivered by Amazon? As far as I know Amazon doesn't have their own courier service in Ireland.

I always receive my Amazon parcels via AnPost.

PenguinForce · 17-10-2020 12:07pm

Lolle06 wrote: »

I always receive my Amazon parcels via AnPost.

Yeah same here. I think this is the first time I noticed my parcel to be delivered by Amazon.

afatbollix · 17-10-2020 12:10pm

They have started doing their own deliverys. It might say delivery by amazon logistics this means it will be an amazon employee who will be doing the delivery.

PenguinForce · 17-10-2020 12:26pm

afatbollix wrote: »

They have started doing their own deliverys. It might say delivery by amazon logistics this means it will be an amazon employee who will be doing the delivery.

That's interesting. Did this only started happening recently? I presume it's not for all orders. If it's more reliable than An Post I'm all for it.

mrcheez · 17-10-2020 12:28pm

PenguinForce wrote: »

That's interesting. Did this only started happening recently? I presume it's not for all orders. If it's more reliable than An Post I'm all for it.

Yeah seems to be a new thing. Delivery drivers with blue Amazon-emblazoned shirts.

Had a delivery from one today (Saturday)

NATLOR · 17-10-2020 12:29pm

Read somewhere that An Post have lost the Amazon contract which is a pity as I find them the most reliable of all the delivery services

afatbollix · 17-10-2020 12:35pm

They opened a warehouse in Dublin which looks like a last mile depot. (It doesn't hold many products)

Id say it will be deliveried by Amazon in Dublin but An post for outside Dublin. It costs more to deliver something in Mayo no way would a van be profitable to leave Dublin and drive all the roads of Mayo to deliver to a hand full of houses, Amazon will stick to Dublin where a van could deliver 1000s of packages a day with out driving much.

PenguinForce · 17-10-2020 12:41pm

Read another thread on this. It does sound pretty interesting that Amazon is starting to use their own courier. Might be easier to deal with if something goes wrong.

My order is actually out for delivery today which is 3 days earlier than expected. I read that you get a notification if the driver is under certain number of stops away from you. Will see how well that works.

SPDUB · 17-10-2020 1:48pm

NATLOR wrote: »

Read somewhere that An Post have lost the Amazon contract which is a pity as I find them the most reliable of all the delivery services

The contract has changed but An Post will still be delivering Amazon packets even in Dublin

Polar101 · 17-10-2020 2:41pm

Caranica wrote: »

When the driver is 8 or 9 stops away you'll get a notification and a live tracking map. In my experience (suburban Dublin) they could take anything between 30 minutes and 3 hours.

Got the "8 stops notification" 3.5 hours ago. The tracking map has shown the driver popping around the local estates since (never more than 500 metres away), the counter dropped to "4 stops away" and then changed to "the driver has to make a few more deliveries on the way to your address".

Not too sure what I'm tracking here, I'm guessing it's not actually a live position, unless the driver takes a 30-minute coffee break at each dropoff point.

Edit: Delivered 6 hours after "your driver is 8 stops away". Saturday delivery isn't too bad, but would be nice if they followed the route they told me about. I realise they must be very very busy after Prime Day, so let's see how this goes next time.

ClydeTallyBump · 17-10-2020 3:07pm

3 deliveries with Amazon Logistics so far.

The first two went fine. The driver rang as the apartment complex intercom system is broken.

Then a delivery that was due on Monday suddenly got forwarded to today. I was watching the map and the driver was in the area for at least 2 hours. Eventually it said he had 2 stops left. Then all of a sudden I get an email saying it was delivered to a resident. I ran downstairs and no sign of it. Knowing some of my neighbours, if this is the case, I will never see the package. So I went onto the chat bot. They told me to wait until Tuesday and if hasn't arrived by then, they will replace it or refund it.

I would honestly prefer if you could have an option as to what courier/delivery service you want. An Post have rarely failed me as it goes to the depot or sometimes to my local PO. Same with DPD, always efficient.

whiterebel · 17-10-2020 4:40pm

Mod: Threads merged.

Caranica · 17-10-2020 7:11pm

ClydeTallyBump wrote: »

I would honestly prefer if you could have an option as to what courier/delivery service you want. An Post have rarely failed me as it goes to the depot or sometimes to my local PO. Same with DPD, always efficient.

Yes please!! I would never select delivery by Amazon if I could avoid it.

Btw I had a similar experience with an item being left with a neighbour on Thursday and got a refund that night. It was only a wireless mouse so not a lot of money, that might have been why I got the refund so quickly

notahappycamper · 18-10-2020 12:26pm

This is my 2nd time getting a delivery on a Sunday a day or 2 ahead of schedule which is impressive. I wonder will they keep this up or is this only because it’s a new service?!

Caranica · 18-10-2020 12:40pm

notahappycamper wrote: »

This is my 2nd time getting a delivery on a Sunday a day or 2 ahead of schedule which is impressive. I wonder will they keep this up or is this only because it’s a new service?!

Same thing often happens with An Post, delivery on a Sunday. It's very rare with any Amazon order that a package isn't delivered early in my experience. My DPD order was early, An Post early and Amazon early. All of them deliver weekends too.

The Continental Op · 18-10-2020 3:32pm

PenguinForce wrote: »

Read another thread on this. It does sound pretty interesting that Amazon is starting to use their own courier. Might be easier to deal with if something goes wrong.

My order is actually out for delivery today which is 3 days earlier than expected. I read that you get a notification if the driver is under certain number of stops away from you. Will see how well that works.

In the UK you get a link that takes you to a delivery map that shows you where the driver is and how many more drops till he reaches you.

Caranica · 18-10-2020 3:35pm

The Continental Op wrote: »

In the UK you get a link that takes you to a delivery map that shows you where the driver is and how many more drops till he reaches you.

You get that here too now. Thing is 8 stops in my experience has been 30 minutes to almost 2 hours but someone posted in here that it took over 5 hours. In both our cases 8 stops away has been very very close to our locations.

mrcheez · 18-10-2020 6:09pm

My first Sunday delivery, so colour me impressed

What happens post no-deal-Brexit? Will Amazon UK orders be delivered sans customs via the logistics center?

ironictoaster · 20-10-2020 1:34pm

Dublin 15 here. My last 3 prime deliveries were driving taxis!

boars · 22-10-2020 4:02pm

Today and yesterday I received deliveries directly from amazon drivers. Kinda cool seeing your package on the map. Mine is also stuck on "8 stops away." I wonder is that message just triggered by the van getting into close radius to your address?

I wonder will Amazon be able to fulfil one-day deliveries in Ireland soon- or at least within the Dublin area?

mrcheez · 22-10-2020 4:23pm

boars wrote: »

Today and yesterday I received deliveries directly from amazon drivers. Kinda cool seeing your package on the map. Mine is also stuck on "8 stops away." I wonder is that message just triggered by the van getting into close radius to your address?

I wonder will Amazon be able to fulfil one-day deliveries in Ireland soon- or at least within the Dublin area?

Mine all appeared as 8 stops away

Amazon

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