Virgin TV360

Deadwards.com · 11-09-2020 09:06PM

Got the boxes and must say they are a significant improvement however only being able to pause tv for 2.5 mins on the second box is a bit poor.

7/10 - Room to improve Vs 3/10 for Horizon box (on a good day!)

Loughc · 11-09-2020 09:54PM

Deadwards.com wrote: »

Got the boxes and must say they are a significant improvement however only being able to pause tv for 2.5 mins on the second box is a bit poor.

7/10 - Room to improve Vs 3/10 for Horizon box (on a good day!)

3/10 for the horizon is very generous

Loughc · 11-09-2020 09:55PM

Sierra Oscar wrote: »

Have Virgin Media stated when the 360 boxes will be standard for all new customers? Interested to know when they plan on retiring the Horizon box.

Thought they said 1st October.

Delta2113 · 11-09-2020 11:47PM

Deadwards.com wrote: »

Got the boxes and must say they are a significant improvement however only being able to pause tv for 2.5 mins on the second box is a bit poor.

7/10 - Room to improve Vs 3/10 for Horizon box (on a good day!)

- Press record and then do your pause on 360 boxes other than the main box - not ideal but a work around.

towger · 14-09-2020 09:42PM

kitsy13 wrote: »

When my remote freezes i press the home button below the power buttons and it fixes it

Didn’t work I’m afraid. Anyone else’s remotes keep getting stuck ? Only fix is to reboot the box every time

Loughc · 14-09-2020 10:39PM

Has anyone experienced problems with the TV guide? BBC1 is coming up as to be announced for Saturday. Only this channel is like that.

Delta2113 · 14-09-2020 11:38PM

Loughc wrote: »

Has anyone experienced problems with the TV guide? BBC1 is coming up as to be announced for Saturday. Only this channel is like that.

- That's like that for weeks. Nearer Saturday it will have full listing.

Yellowstone was on RTE2 earlier and not in EPG so series link would not work.

Loughc · 14-09-2020 11:41PM

Delta2113 wrote: »

- That's like that for weeks. Nearer Saturday it will have full listing.

Yellowstone was on RTE2 earlier and not in EPG so series link would not work.

Same problem I’m having 2 of my BBC shows won’t series link for me

I know first world problems and all that.

Willowz78 · 14-09-2020 11:47PM

My TV power / volume control using the 360 remote stopped working today, can someone please give instructions on how to configure? TIA.

Delta2113 · 15-09-2020 11:12AM

"You can pair them at any time by holding down the “TV” ( to the right of the Home button) and “0” buttons for 10 seconds. The light on the front panel will flash and the remote should now be paired with the Virgin TV 360 box and TV."

Willowz78 · 15-09-2020 11:21AM

Delta2113 wrote: »

"You can pair them at any time by holding down the “TV” ( to the right of the Home button) and “0” buttons for 10 seconds. The light on the front panel will flash and the remote should now be paired with the Virgin TV 360 box and TV."

Thanks for that but the issue is not pairing the remote. The remote works with all the box functions fine. It's the control of the TV power and volume that I'm having Ian issue with. Can't get it to work.

GHOST MGG · 16-09-2020 10:40AM

goto setting and into "pair remote with sound system" click this and it will take you through setting up your remote for power and volume

Delta2113 · 16-09-2020 05:22PM

News at 5.30 EPG says Theresa May will formally trigger Article 50 beginning the Brexit process. This is not the first time I have seen this description.

Does Sky have same info?

Loughc · 16-09-2020 05:37PM

Delta2113 wrote: »

News at 5.30 EPG says Theresa May will formally trigger Article 50 beginning the Brexit process. This is not the first time I have seen this description.

Does Sky have same info?

In virgin media’s defence before COVID that was all that was on the news. So it would have been a good shout. :pac:

mollser · 18-09-2020 09:32AM

mollser wrote: »

Will they honour that if you already have 3 of the services? Previously you didn't need to lie and could get the discounted price! Must check on the mobile site, that had different pricing on it before as well...

Just to confirm, €10 discount comes up on the mobile website:rolleyes:! Ordered last night...

coylemj · 20-09-2020 04:01PM

I'm a TV, BB and home phone subscriber with a Horizon and one multiroom box. I'm looking at the TV360 upgrade options on the VM website.

In terms of features, the only difference between the 'Full House 500' (€99 p.m.) and 'The bigger than big bundle' (€104 p.m.) is that the more expensive option has no 'No once off Virgin TV360 activation fee'.

But if I select 'Full House 500' (the cheapest bundle) and go to checkout, there is no activation fee mentioned. And it's offering me multiroom for €11 p.m. which is the rate for the old (pre-TV360) boxes, it's supposed to be €15 p.m. for the new boxes.

Am I in danger of ordering a replacement Horizon box here? There is no mention of TV360 when checking out

Loughc · 20-09-2020 07:00PM

coylemj wrote: »

I'm a TV, BB and home phone subscriber with a Horizon and one multiroom box. I'm looking at the TV360 upgrade options on the VM website.

In terms of features, the only difference between the 'Full House 500' (€99 p.m.) and 'The bigger than big bundle' (€104 p.m.) is that the more expensive option has no 'No once off Virgin TV360 activation fee'.

But if I select 'Full House 500' (the cheapest bundle) and go to checkout, there is no activation fee mentioned. And it's offering me multiroom for €11 p.m. which is the rate for the old (pre-TV360) boxes, it's supposed to be €15 p.m. for the new boxes.

Am I in danger of ordering a replacement Horizon box here? There is no mention of TV360 when checking out

Full house 500 is a horizon bundle afaik.

FaganJr · 20-09-2020 07:41PM

The beast Bundle I think your looking for

Padraig_12 · 21-09-2020 11:46AM

Hi

A question directed to anyone who has the new Virgin 360 package.

I currently have a Horizon box and am looking to upgrade to the 360 package. Just wondering if the features that I like from the Horizon box, like automatically recording 5min before and 15m after a program, and the custom setting of skip forward and backward length are still in the new box?

I don't want to end up with a service that has remove the good features

My main reason for thinking of changing is in the hope that it will be easier to navigate around recorded programmes and to find on demand programmes.

Padraig

Shamrock 64 · 21-09-2020 01:01PM

Padraig_12 wrote: »

Hi

A question directed to anyone who has the new Virgin 360 package.

I currently have a Horizon box and am looking to upgrade to the 360 package. Just wondering if the features that I like from the Horizon box, like automatically recording 5min before and 15m after a program, and the custom setting of skip forward and backward length are still in the new box?

I don't want to end up with a service that has remove the good features

My main reason for thinking of changing is in the hope that it will be easier to navigate around recorded programmes and to find on demand programmes.

Padraig

Manual record time before and after programs is still available, there is variable skip forward and backward but not available manually.

Loughc · 21-09-2020 01:11PM

Padraig_12 wrote: »

Hi

A question directed to anyone who has the new Virgin 360 package.

I currently have a Horizon box and am looking to upgrade to the 360 package. Just wondering if the features that I like from the Horizon box, like automatically recording 5min before and 15m after a program, and the custom setting of skip forward and backward length are still in the new box?

I don't want to end up with a service that has remove the good features

My main reason for thinking of changing is in the hope that it will be easier to navigate around recorded programmes and to find on demand programmes.

Padraig

Hi Padraig, yes both of those features are still available and the box is much quicker and more responsive.

Padraig_12 · 21-09-2020 03:53PM

Shamrock 64 wrote: »

Manual record time before and after programs is still available, there is variable skip forward and backward but not available manually.

Can they be set in settings? I normally have a skip forward 30 secs and skip back 10 secs.

Loughc · 21-09-2020 04:34PM

Padraig_12 wrote: »

Can they be set in settings? I normally have a skip forward 30 secs and skip back 10 secs.

Default on 360 is skip forward 30 seconds and back 10 seconds.

leche solara · 21-09-2020 08:04PM

Loughc wrote: »

Default on 360 is skip forward 30 seconds and back 10 seconds.

Where do you find the facility to change the skip forward settings?

coylemj · 21-09-2020 08:10PM

Loughc wrote: »

Full house 500 is a horizon bundle afaik.

FaganJr wrote: »

The beast Bundle I think your looking for

They've changed the graphics on the upgrade page. Or maybe I just didn't notice the other day......

The 'Full House 500' is indeed a Horizon bundle, 'The Bigger than Big' and 'The Beast' bundles are both TV360.

Happy enough with 500 Mbps BB so ordered the 'Bigger than Big' bundle.

Jonathan · 21-09-2020 08:12PM

Has anyone discovered a diagnostics/engineer mode page yet?

I am looking for more detailed signal information. All I can find in relation to signal information is "Good" on the Network Diagnostics page.

CoBo55 · 21-09-2020 08:13PM

Who thinks up those ridiculous bundle names? It's like they're trying to sell to children:mad::mad:

patrickmooney · 21-09-2020 11:29PM

I’ve noticed Russia Today has been removed from the V360 box but is still on the EPG on the Horizon box. Not that I watch it.

killbillvol2 · 21-09-2020 11:35PM

I finally got a chance to compare this to Sky Q for those with a choice.

While this is a night and day improvement over Horizon it's no competition for Sky Q. Given that it's pretty much the same price or more expensive there's no contest.

Delta2113 · 21-09-2020 11:39PM

I'm Surprised not more people are complaining about the fact that you can't record RTE News on 200.

Virgin TV360

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