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Eir is dog****, recommend me something else

Spark1zz · 2020-07-31 18:06:01

Eir is completely dog**** company, would never order anything from them again. Ordered broadband 4 weeks ago, technician had to arrive and setup everything, and none arrived, no messages or calls. So we gave a second chance and they rescheduled the appointment, and guess what, none arrived! We have to pay for nothing,…

31-07-2020 7:06pm

#1
Spark1zz

Registered Users Posts: 20 ✭

Join Date: December 2019

Posts: 15
Eir is completely dog**** company, would never order anything from them again. Ordered broadband 4 weeks ago, technician had to arrive and setup everything, and none arrived, no messages or calls. So we gave a second chance and they rescheduled the appointment, and guess what, none arrived! We have to pay for nothing, their customer supports sucks, I had to wait for about 1 hour for someone to answer me on phone. Is there any other broadbands with decent customer support?

Tagged:

customer care

eir broadband

1

Comments

#2 01-08-2020 10:01am

John mac

Registered Users, Registered Users 2 Posts: 5,131 ✭✭✭

Join Date: August 2001

Posts: 4942

Spark1zz wrote: »

. Is there any other broadbands with decent customer support?

yes,

just look through the forum and you will find lots .

0
#3 01-08-2020 10:02am

gmisk

Registered Users, Registered Users 2 Posts: 33,318 ✭✭✭✭

Join Date: September 2012

Posts: 31374

Virgin media broadband is terrific imo (there tv is absolute garbage though so maybe sky for tv)

0
#4 01-08-2020 10:35am

FHFM50

Closed Accounts Posts: 165 ✭✭

Join Date: November 2019

Posts: 148

With Vodafone 6 months. No problems so far. Easy to contact them through their instant messaging service.

0
#5 01-08-2020 5:32pm

Dcully

Moderators, Computer Games Moderators Posts: 14,715 Mod ✭✭✭✭

Join Date: May 2002

Posts: 13672

I recently moved to airwire from eir as i hear their support is excellent, rock solid so far.

0