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Imagine LTE Rural Broadband

1…155156158160161…185

Comments

  • #7852
    Mortelaro
    Closed Accounts Posts: 4,431 ✭✭✭Mortelaro


    naughto wrote: »
    Did u put in the code on tp link

    It's a tapo
    No code
    You set it up via an app
    If it's the wifi password you mean,yes I put that in


  • #7853
    Mortelaro
    Closed Accounts Posts: 4,431 ✭✭✭Mortelaro


    It's this modem btw and this wifi plug


  • #7854
    eagle eye
    Registered Users, Registered Users 2 Posts: 38,930 ✭✭✭✭eagle eye


    I asked what people thought of Imagine a couple of weeks back. I've certainly got my answer.


  • #7855
    listermint
    Registered Users, Registered Users 2 Posts: 34,104 ✭✭✭✭listermint


    eagle eye wrote: »
    I asked what people thought of Imagine a couple of weeks back. I've certainly got my answer.

    Did you ask the neighbors yet...


  • #7856
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,921 ✭✭✭Grab All Association


    Imagine: Welcome to the Internet, my friend, how can I help you?

    Comic Book Guy: I'm interested in upgrading my 28.8kb Internet connection to a 1.5 megabit fiber optic T1 line. Will you be able to provide an IP router that's compatible with my token ring ethernet LAN configuration?

    Imagine: Can I have some money now?


  • #7857
    eagle eye
    Registered Users, Registered Users 2 Posts: 38,930 ✭✭✭✭eagle eye


    listermint wrote:
    Did you ask the neighbors yet...
    None of them have it. They are happy with 14 mb max speed from Vodafone and eir.


  • #7858
    listermint
    Registered Users, Registered Users 2 Posts: 34,104 ✭✭✭✭listermint


    eagle eye wrote: »
    None of them have it. They are happy with 14 mb max speed from Vodafone and eir.

    Problem solved I suppose...note as pointed earlier im happy with my imagine connection but that's unique to my experience and my neighbors.

    Don't take this thread as an example of what your experience would have been.

    That's all. No one comes on to tell their good experiences.

    I have a back up connection for home security and cctv too which is wireless also.


  • #7859
    Goreme
    Registered Users Posts: 242 ✭✭Goreme


    Andrewke wrote: »
    Well, does anybody know if imagine is any good in the north Meath area been told they’d a 5g capable mast at Proudstown Kilberry any advice would be greatful as fibre isn’t on our road and too expensive to supply ourselves


    I've been with them for nearly four years now connected to the Rathmore transmitter (on the Athboy to Navan road). The service has been good over all that time (unlike it seems a lot of people on this forum).


  • #7860
    Wing126
    Registered Users, Registered Users 2 Posts: 1,563 ✭✭✭Wing126


    I'm on the Mount Oriel mast and having the absolute worst slowdown of recent memory today. Anyone else having issues on that mast?


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  • #7861
    Underhauled
    Registered Users Posts: 15 ✭Underhauled


    Down here in County Clare I have experienced the worst Internet service since I got dial up two decades ago.
    We were assured that the would be no contention ratios or slowdowns and fit the first while it was good. Service dropped from the high seventies to single digits at times but since the pandemic its all gone to pot.

    Average speed is between 0.01 to 2 mb. Eir fibre is now available so once I have the infrastructure laid down I'll be moving to them.

    I've spent hours on the phone with them. It took two years to set up my customer portal.

    That said we've blown the 1tb monthly limit on several occasions with everyone at home.


  • #7862
    Happy_Harry
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Happy_Harry


    Over the past months I have had horrible speeds (<1 Mbps) in the evening and had numerous calls with them.

    I was fed up, ordered Eir mobile broadband - a) as a backup, b) potentially replacement of Imagine.

    And now.. well I did some speedtests over the past few evenings and back to really good speeds with Imagine - 80- 100Mbps. Long may it last.
    So I wonder if other people have seen improvements as well over the last few days ?

    Will keep the Eir package active as it has less latency issues.


  • #7863
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,188 ✭✭✭deadl0ck


    I've noticed over the last week or so that if I try and upload a 100MB file my connection goes down.
    My upload speed is only around 1.5 Mbps but it should still work, just slowly.
    I create a PDF episode guide for a podcast, and that's what I'm trying to upload.
    Really weird that my whole connection goes down (at about 50-75% through the upload) and I have to reboot the router.
    Anybody else seen anything similar ?


  • #7864
    keithoh
    Registered Users, Registered Users 2 Posts: 172 ✭✭keithoh


    Happy_Harry wrote: »
    Over the past months I have had horrible speeds (<1 Mbps) in the evening and had numerous calls with them.

    I was fed up, ordered Eir mobile broadband - a) as a backup, b) potentially replacement of Imagine.

    And now.. well I did some speedtests over the past few evenings and back to really good speeds with Imagine - 80- 100Mbps. Long may it last.
    So I wonder if other people have seen improvements as well over the last few days ?

    Will keep the Eir package active as it has less latency issues.

    Just off the phone from Imagine myself and getting nowhere. Basically the 1Tb FUP is pure PR.

    The way the allowance works is that they take the average customer usage of 270G a month and double it and then divide that by the number of days in the month and that is your allowance a day at full speed. Anything over this and they will de-prioritize your connection. So basically they are still only allowing around 20Gb a day at full speed


  • #7865
    Happy_Harry
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Happy_Harry


    keithoh wrote: »
    Just off the phone from Imagine myself and getting nowhere. Basically the 1Tb FUP is pure PR.

    The way the allowance works is that they take the average customer usage of 270G a month and double it and then divide that by the number of days in the month and that is your allowance a day at full speed. Anything over this and they will de-prioritize your connection. So basically they are still only allowing around 20Gb a day at full speed

    They never told me anything about that- and that that was the reason for my slow speeds ... It was always around my wifi set up, clients taking up bandwith and all sorts of other issues they felt no responsibility for.

    If they would have told me it is the FUP ,at least I would have known.. it explains no more issues now as I am also using the EIR connection so use less of Imagine..


  • #7866
    Wing126
    Registered Users, Registered Users 2 Posts: 1,563 ✭✭✭Wing126


    Happy_Harry wrote: »
    Over the past months I have had horrible speeds (<1 Mbps) in the evening and had numerous calls with them.

    I was fed up, ordered Eir mobile broadband - a) as a backup, b) potentially replacement of Imagine.

    And now.. well I did some speedtests over the past few evenings and back to really good speeds with Imagine - 80- 100Mbps. Long may it last.
    So I wonder if other people have seen improvements as well over the last few days ?

    Will keep the Eir package active as it has less latency issues.




    My connection has been horrible in recent days. Particularly upload.



    I'm honest to god so fed up of this, but I don't have another option. Signal for mobile broadband is horrible where I am too.


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  • #7867
    Mortelaro
    Closed Accounts Posts: 4,431 ✭✭✭Mortelaro


    Happy_Harry wrote: »
    Over the past months I have had horrible speeds (<1 Mbps) in the evening and had numerous calls with them.

    I was fed up, ordered Eir mobile broadband - a) as a backup, b) potentially replacement of Imagine.

    And now.. well I did some speedtests over the past few evenings and back to really good speeds with Imagine - 80- 100Mbps. Long may it last.
    So I wonder if other people have seen improvements as well over the last few days ?

    Will keep the Eir package active as it has less latency issues.

    Could be working from home people going back to work and less home school activity as that dies down improving things
    There was a definite slow down here at odd times of the day since lockdown


  • #7868
    Happy_Harry
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Happy_Harry


    Mortelaro wrote: »
    Could be working from home people going back to work and less home school activity as that dies down improving things
    There was a definite slow down here at odd times of the day since lockdown

    Agree - but I don't understand how this impacts post 21.30 speeds :)


  • #7869
    Happy_Harry
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Happy_Harry


    Happy_Harry wrote: »
    They never told me anything about that- and that that was the reason for my slow speeds ... It was always around my wifi set up, clients taking up bandwith and all sorts of other issues they felt no responsibility for.

    If they would have told me it is the FUP ,at least I would have known.. it explains no more issues now as I am also using the EIR connection so use less of Imagine..

    Just reviewing my usage - and it makes absolute sense now..

    When I had my issues- just over 20 GB/day (like 20.8- 22)
    Nowadays , with Eir also available, it is more like 12-15 and no issues

    Thanks for unravelling my mystery- just wish Imagine could have told me


  • #7870
    ARGINITE
    Registered Users, Registered Users 2 Posts: 2,718 ✭✭✭ARGINITE


    Happy_Harry wrote: »
    Thanks for unravelling my mystery- just wish Imagine could have told me

    Don't you mean you wish they didn't misrepresent the service they are selling you.


  • #7871
    Daz_
    Registered Users Posts: 930 ✭✭✭Daz_


    Wing126 wrote: »
    My connection has been horrible in recent days. Particularly upload.



    I'm honest to god so fed up of this, but I don't have another option. Signal for mobile broadband is horrible where I am too.

    Have you tried all networks for the mobile broadband option ? I get up to 20 MB on Three for example


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  • #7872
    Wing126
    Registered Users, Registered Users 2 Posts: 1,563 ✭✭✭Wing126


    Daz_ wrote: »
    Have you tried all networks for the mobile broadband option ? I get up to 20 MB on Three for example


    I've used all of the mobile networks on my phone at one point and signal/speed weren't great at all. Enough for light browsing sure, but not enough for working from home or any intensive use.

    I have a Vodafone mobile broadband unit that work gave me for when imagine gets too bad and even then it's not an improvement.


    I wouldn't mind, but I live very close to Drogheda and I think a 3 Mast is a stone's throw away, but I've been on 3 as a mobile customer and as I said above, speeds weren't great for anything other than browsing. That being said I've been with Vodafone for about 2 years now so I'm not sure if 3 have improved in my area in that time. Edit: just checked 3's coverage map and it's the same as it was when I was using 3, so I don't think it has changed.



    Up until recently Imagine have been serviceable and the best option for me and my usage, but they really cannot handle congestion with everybody being home and lately the speeds have been diabolical.


    I believe my area will be one of the last to be surveyed for the NBP also, so in terms of wired broadband, I only have Eir as my option and it's copper cable with an absolute max speed of 2mbps, if memory serves, I've been with Imagine since 2015 or 2016.


  • #7873
    Happy_Harry
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Happy_Harry


    ARGINITE wrote: »
    Don't you mean you wish they didn't misrepresent the service they are selling you.

    To be quite honest, it has been a few years, so don't even remember what they sold me, I think at the time it was 20Gb/day cap.

    Yes, I am not happy that they communicated various different (ambiguous and as it seems, untrue) messages about FUP, but I am much more annoyed, they have had me on the phone for hours (not joking) - completely unnecessarily it transpires now.

    But as many here, not much choice than to swallow it and move on. In my case it means have another mobile broadband connection available to complement the cap. I can live with that until Starlink comes along for all of us :)

    (And yeah - I know that is wishful thinking, but what else can you do)


  • #7874
    mossie
    Registered Users, Registered Users 2 Posts: 2,236 ✭✭✭mossie


    deadl0ck wrote: »
    I've noticed over the last week or so that if I try and upload a 100MB file my connection goes down.
    My upload speed is only around 1.5 Mbps but it should still work, just slowly.
    I create a PDF episode guide for a podcast, and that's what I'm trying to upload.
    Really weird that my whole connection goes down (at about 50-75% through the upload) and I have to reboot the router.
    Anybody else seen anything similar ?

    Yeah, had this happen 10 days ago. Couldn't download anything, rebooting solved it for a while. I eventually found my PC was syncing a folder to OneDrive and the upload was killing my download speed.


  • #7875
    Mortelaro
    Closed Accounts Posts: 4,431 ✭✭✭Mortelaro


    wow
    outdoing Gonzo this morning


  • #7876
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    Mortelaro wrote: »
    wow
    outdoing Gonzo this morning

    I would gladly allow my eye teeth to be extracted for speeds like that. Imagine cannot tell me if anyone in my area has their service. Can anyone give me a photo of the box they install and I can take off around the area and try to find someone already on it and ask how it is?


  • #7877
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,188 ✭✭✭deadl0ck


    I'd love to get about 3Meg up to do some streaming, but not a hope :( although I get fairly good download speeds


  • #7878
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,959 Mod ✭✭✭✭Gonzo


    Mortelaro wrote: »
    wow
    outdoing Gonzo this morning

    getting close but I get about 285/49.

    But those are great speeds for Imagine even if they are mostly at at night and early in the day. Shows what their network is capable of if they hadn't oversubscribed their network.

    I will probably move to a new provider soon as Eir seem to have no interest in upgrading to the 500mb profile from 300.


  • #7879
    Mortelaro
    Closed Accounts Posts: 4,431 ✭✭✭Mortelaro


    Gonzo wrote: »
    getting close but I get about 285/49.

    But those are great speeds for Imagine even if they are mostly at at night and early in the day. Shows what their network is capable of if they hadn't oversubscribed their network.

    I will probably move to a new provider soon as Eir seem to have no interest in upgrading to the 500mb profile from 300.

    What do you need the 300 service for?
    I'm hoping to get the point to point going here shortly, have the gear


  • #7880
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,959 Mod ✭✭✭✭Gonzo


    Mortelaro wrote: »
    What do you need the 300 service for?
    I'm hoping to get the point to point going here shortly, have the gear

    mainly for that 50meg upload speed. I need that for uploading videos and large files.


  • #7881
    fromhome
    Registered Users Posts: 1 ✭fromhome


    Imagine Broadband - it's dis-improved in recent times ...
    I'd be really grateful if anyone can help find out why? - Thanks in advance

    From Kilkenny User - working from home - (trying to ...)

    DOWNLOAD: 3.06 Mbps UPLOAD: 5.13 Mbps
    Amazed to find Download speed lower than Upload speed ! - What possible explanation could there be?

    From speedtest.net on June 19 at 16:16


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  • #7882
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,959 Mod ✭✭✭✭Gonzo


    fromhome wrote: »
    Imagine Broadband - it's dis-improved in recent times ...
    I'd be really grateful if anyone can help find out why? - Thanks in advance

    From Kilkenny User - working from home - (trying to ...)

    DOWNLOAD: 3.06 Mbps UPLOAD: 5.13 Mbps
    Amazed to find Download speed lower than Upload speed ! - What possible explanation could there be?

    From speedtest.net on June 19 at 16:16

    sounds like contention kicking in, too many customers using the service at the same time so your download speed is buckling under the strain. Your upload speed is in the acceptable range for Imagine (5 to 10 megs).


  • #7883
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    Can anyone oblige me with photo of the box Imagine install on the outside please?


  • #7884
    god's toy
    Registered Users, Registered Users 2 Posts: 4,241 ✭✭✭god's toy


    So anyone get the text about updates to the modem/router? if so whats new?


  • #7885
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,188 ✭✭✭deadl0ck


    I got this text yesterday:
    URGENT BROADBAND MESSAGE - Hi, due to significant increases in internet usage country wide, we need to make some adjustments to your outdoor broadband unit.
    This is a critical upgrade to free up much needed broadband capacity both locally for you and to our national broadband network. Please call us on 01 481 8406 now so we can make these changes quickly.
    I rang them and they are going to try me on a new mast and upgrade my equipment - or if they can't get me on the new mast, just upgrade the equipment.
    I got the newer equipment less than a year ago, so I'm a bit confused.
    Anyhow, we'll see - they're coming tomorrow


  • #7886
    Mortelaro
    Closed Accounts Posts: 4,431 ✭✭✭Mortelaro


    Imagine masts are 2 a penny these days
    I've a line of sight to 3 of them


  • #7887
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,188 ✭✭✭deadl0ck


    Fingers crossed it'll improve my upload speed beyond 1.5....


  • #7888
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    WestWicklow1 wrote: »
    Can anyone oblige me with photo of the box Imagine install on the outside please?

    Apparently not.

    Can anyone oblige me by describing the box Imagine installs on the outside please?


  • #7889
    TopTec
    Registered Users, Registered Users 2 Posts: 1,167 ✭✭✭TopTec


    WW1,

    The pic has already been posted a few times over the past year. here is a link to one of the posts.... page 475, ppost 7114 if the link fails.....

    https://www.boards.ie/vbulletin//showthread.php?p=111325022

    Apologies, misread your post, thought you were asking about the router...

    TT


  • #7890
    keithoh
    Registered Users, Registered Users 2 Posts: 172 ✭✭keithoh


    WestWicklow1 wrote: »
    Apparently not.

    Can anyone oblige me by describing the box Imagine installs on the outside please?

    Here's a couple of photos of the equipment installed on the outside of our house


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  • #7891
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,188 ✭✭✭deadl0ck


    Here's ours: IMG-20200627-121331.jpg


  • #7892
    deadl0ck
    Registered Users, Registered Users 2 Posts: 4,188 ✭✭✭deadl0ck


    By the way - I've not got almost 5Meg upload when they pointed it a new mast - it's a lot nearer - hurray - way better than the 1.5:
    https://www.speedtest.net/result/9670692951.png


  • #7893
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    Thank you to all who showed me what the equipment looks like.

    Now it's off around the area to see if I can spot one on a house and enquire if they're happy with it :D


  • #7894
    alec76
    Registered Users, Registered Users 2 Posts: 1,603 ✭✭✭alec76


    WestWicklow1 wrote: »
    Thank you to all who showed me what the equipment looks like.

    How would you know if it is Imagine’s?
    Surely their CPE looks exactly as any other wireless provider equipment ?


  • #7895
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    alec76 wrote: »
    How would you know if it is Imagine’s?
    Surely their CPE looks exactly as any other wireless provider equipment ?

    If it's not, I'll be told. It's not an issue. Not too many houses around.


  • #7896
    Falconire
    Registered Users, Registered Users 2 Posts: 238 ✭✭Falconire


    alec76 wrote: »
    How would you know if it is Imagine’s?
    Surely their CPE looks exactly as any other wireless provider equipment ?

    Nope, Imagines hardware looks nothing like any other fixed wireless providers kit.


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  • #7897
    alec76
    Registered Users, Registered Users 2 Posts: 1,603 ✭✭✭alec76


    Falconire wrote: »
    Nope, Imagines hardware looks nothing like any other fixed wireless providers kit.

    Absolutely, Gemtek & Huawei supplying Imagine exclusively.


  • #7898
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,802 ✭✭✭✭joujoujou
    Unregistered Users


    Technically speaking, what Imagine are providing is not fixed wireless. I'd rather call it LTE mobile broadband. :)

    Good evening by the way, I'm Imagine's returning customer, having broadband over ADSL from them years ago, now living in the middle of nowhere only two options were fixed wireless from local ISP (still have it - decent, but deteriorated recently and their tech support now totally disappeared) and Imagine LTE - got it 2 days ago.

    So far so good, evening speeds just a bit lower than morning ones:

    Mel0CWK_w.-HVDJURwv.png

    -~fysDTmk.6ep0yQxDt.png

    Don't really believe what their own test shows:

    http://imagine.speedtestcustom.com/result/f89202f0-b8c8-11ea-ac7c-f74591e51238


  • #7899
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Correct. Once you get an eye for Imagines hardware, it's easy enough to identify.

    The antennas of most other providers look very much different.

    /M


  • #7900
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    joujoujou wrote: »
    Technically speaking, what Imagine are providing is not fixed wireless. I'd rather call it LTE mobile broadband. :)

    It's LTE based yes.

    It is not mobile, because you can not take it with you.

    Once it's supplied by a fixed antenna bolted outside to your premise, supplied and installed by a qualified engineer, it is actually fixed wireless.

    The quality then depends on how well the network is managed and how oversubscribed it is.

    Mobile broadband entails, that you never know the contention, because the users are nomadic. That bit, is not the case with Imagine. The old IBB Ripwave product was nomadic / mobile. Imagine are not supplying such products anymore. At least they learned that lesson.

    /M


  • #7901
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,802 ✭✭✭✭joujoujou
    Unregistered Users


    As far as I know fixed wireless won't dial up the network, Imagine LTE does. SIM card is in the aerial unit. The only way it's "fixed" are the bolts you mentioned. Open to correction though. :o

    I am going to try to point it to another tower (there are at least 2 I can see from here) and check if I get a connection.
    Marlow wrote: »
    [...]

    The quality then depends on how well the network is managed and how oversubscribed it is.

    [...]

    Yeah, I know. And I hope there's not too many farmers interested in getting their service from the sector I'm in. ;)


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