Microsoft Project package issue

mazi · 26-06-2020 10:43AM #1

Hi Everyone,

I have microsoft project disc & product key. It was purchased in Ireland. I now live in north America. Tried downloading it to my laptop & it keeps saying there is an error on the key which I have checked & its not.

My question is are there geographical limits on where it was purchased? I don't want to buy another if there is a workaround?

Thanks in advance for any info on this?

M

26-06-2020 11:48AM

Not likely to be geographically-related. Are you downloading the exact same version of the software? Was it previously installed to the same laptop? The key may be tied to a single installation, you'd need to check the licensing terms

mazi · 26-06-2020 01:06PM

28064212 wrote: »

Not likely to be geographically-related. Are you downloading the exact same version of the software? Was it previously installed to the same laptop? The key may be tied to a single installation, you'd need to check the licensing terms

Yep, its the exact same disc etc. It was previously installed in a different computer.

26-06-2020 01:14PM

mazi wrote: »

Yep, its the exact same disc etc. It was previously installed in a different computer.

Licence may be associated to the original computer, depending on the terms. Microsoft may allow you to transfer the licence to your new computer, but you'll have to contact them

Microsoft Project package issue

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