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Amazon Delivery Restrictions to Ireland

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Comments

  • Registered Users, Registered Users 2 Posts: 1,506 ✭✭✭Asus X540L


    Must say Amazon's delivery times to Ireland are a complete joke.

    I'm with Prime and I'm waiting at least a week an usually a lot longer.

    I got sick of it so yesterday I got onto live chat and they weren't helpful at all.

    Then I said "my Prime is up for renewal in July - any chance of a discount?" - not a hope lol.

    Seriously it's a disgrace. 2 weeks average shipping time for Prime I'd warrant.


  • Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    Asus X540L wrote: »
    Seriously it's a disgrace. 2 weeks average shipping time for Prime I'd warrant.
    The joke is that the shipping is still as fast as before. It's the dispatch that's the running joke as you'll be waiting a week before it leaves the warehouse!


  • Registered Users, Registered Users 2 Posts: 4,594 ✭✭✭Gormal


    I've just been given a free month of prime....lol Unless I get all the perks (which you don't) I won't be keeping it.

    On the other hand I've been using smile.amazon.co.uk where they donate to charity every time you order. Might be my imagination but I think it's slightly quicker, only slightly mind.

    They've driven me back to ebay!! Never thought I'd go back there!


  • Registered Users, Registered Users 2 Posts: 37,153 ✭✭✭✭Hotblack Desiato


    I asked why RoI deliveries are being throttled but they told me the reason why packages can be delivered quicker to Parcel Motel NI than RoI addresses is due to air freight.

    yeah, that's utter bollocks.

    I'm partial to your abracadabra,

    I'm raptured by the joy of it all.



  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    Amazon signed off on agreement, licences, contracts and everything else that was required afaik for an Irish fulfillment centre at the end of last year.
    Earlier this year they were scouting for a Warehouse. I don't believe they are going to launch an amazon.ie (it will likely always redirect to uk), but they will have their warehouse here for Irish stock.
    That surely must have something to do with the way that they are sorting orders for here. I guess they thought the warehouse/fulfillment centre would be up and running long before now, but because of covid they had a massive setback. I am getting fairly fast deliveries from Germany with 3rd party (as mentioned before) - so if priority is important, it might be worth trying them. Also, the price has worked out roughly the same for me with German VAT and the shipping, as buying from the UK with Irish VAT added and exchange rate.


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  • Registered Users, Registered Users 2 Posts: 356 ✭✭bossdrum


    I ordered 2 items on the 13th of June which had a delivery date of 24th June.
    I don't have Prime.
    I got a despatch email late on Sunday night, it was in Dublin yesterday and I now have it in Cork today.
    Maybe things are getting better.


  • Registered Users, Registered Users 2 Posts: 40,910 ✭✭✭✭ohnonotgmail


    bossdrum wrote: »
    I ordered 2 items on the 13th of June which had a delivery date of 24th June.
    I don't have Prime.
    I got a despatch email late on Sunday night, it was in Dublin yesterday and I now have it in Cork today.
    Maybe things are getting better.

    that is pretty normal for the last month or so. things take a week or more to dispatch and get delivered 2-3 days after that.


  • Registered Users, Registered Users 2 Posts: 10,215 ✭✭✭✭Caranica


    Placed an order on the the 20th. The only things that have not been dispatched are those that are fulfilled by Amazon.


  • Registered Users, Registered Users 2 Posts: 898 ✭✭✭autumnalcore


    Just cancelled my Prime, they are a fricking joke at the moment, even customer service has gone down the toilet. The excuses are only hilarious.

    Latest fiasco is I have a parcel (containing birthday present) ordered on the 6th sitting in Longford DSU since last wednesday that should have been delivered in Cork, An Post explained the box has two address labels, no problem just ask amazon call them on their 'dedicated helpline' to tell them which is correct and will be delivered next day. Several attempts with different customer support staff later I had to give up told them to refund and cancel my prime.


  • Registered Users, Registered Users 2 Posts: 115 ✭✭Thingymebob


    bossdrum wrote: »
    I ordered 2 items on the 13th of June which had a delivery date of 24th June.
    I don't have Prime.
    I got a despatch email late on Sunday night, it was in Dublin yesterday and I now have it in Cork today.
    Maybe things are getting better.

    They state they’ll deliver within two days of dispatch - the challenge is getting the item dispatched as the clock doesn’t start until that happens. I’m waiting anything up to two and half weeks for dispatch since January


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  • Registered Users, Registered Users 2 Posts: 3,571 ✭✭✭VG31


    Delivery timeframes seem to have improved a little for me. If I order now delivery is 8 days rather than 10.


  • Moderators, Technology & Internet Moderators Posts: 7,442 Mod ✭✭✭✭pleasant Co.


    VG31 wrote: »
    Delivery timeframes seem to have improved a little for me. If I order now delivery is 8 days rather than 10.

    Makes sense, an post are back down to 2 working days delivery, amazon still taking their time to dispatch to Ireland though.


  • Registered Users, Registered Users 2 Posts: 3,571 ✭✭✭VG31


    VG31 wrote: »
    Delivery timeframes seem to have improved a little for me. If I order now delivery is 8 days rather than 10.

    7 days now. When it gets to the stage where I can order at the weekend and have it by Friday I'll be happy enough.


  • Registered Users, Registered Users 2 Posts: 9,276 ✭✭✭sdanseo


    More of an Amazon moan than an An Post one but this might be interesting for some.

    Argued with Amazon for 20 minutes yesterday again to have a robot copy and paste the propaganda from the uk version of the prime page into the chat. Lost cause.

    So have decided on an experiment to compare transit time with using addresspal.

    Ordered something just now of low value. More junk I don’t need :pac:

    ETA to Dublin 02/07
    ETA to Hatfield tomorrow.
    Let’s see how fast AP get it here.


  • Registered Users, Registered Users 2 Posts: 9,276 ✭✭✭sdanseo


    sdanseo wrote: »
    More of an Amazon moan than an An Post one but this might be interesting for some.

    Argued with Amazon for 20 minutes yesterday again to have a robot copy and paste the propaganda from the uk version of the prime page into the chat. Lost cause.

    So have decided on an experiment to compare transit time with using addresspal.

    Ordered something just now of low value. More junk I don’t need :pac:

    ETA to Dublin 02/07
    ETA to Hatfield tomorrow.
    Let’s see how fast AP get it here.

    Lol. LESS THAN AN HOUR after ordering it’s despatched. 1820hrs.
    What a joke, they are treating the Irish like 2nd class citizens basically


  • Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    sdanseo wrote: »
    Lol. LESS THAN AN HOUR after ordering it’s despatched. 1820hrs.
    What a joke, they are treating the Irish like 2nd class citizens basically

    Correct this has been going on for more than 2 months.


  • Registered Users, Registered Users 2 Posts: 9,276 ✭✭✭sdanseo


    GinSoaked wrote: »
    Correct this has been going on for more than 2 months.

    Oh well aware and have been following. JUst didn't realise it was that bad of a difference.


  • Closed Accounts Posts: 3,445 ✭✭✭Rodney Bathgate


    Ordered an item on Mon 15th, dispatched Mon 22nd, delivered today. By DPD. Took a week to dispatch, An Post not involved.


  • Registered Users, Registered Users 2 Posts: 372 ✭✭Belfunk




  • Registered Users, Registered Users 2 Posts: 9,276 ✭✭✭sdanseo


    The Irony. I work in logistics, and just got a random email from LinkedIn advertising positions for that Amazon Delivery Station.

    Weird timing. But brilliant to see progress!


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  • Registered Users, Registered Users 2 Posts: 898 ✭✭✭autumnalcore


    sdanseo wrote: »
    The Irony. I work in logistics, and just got a random email from LinkedIn advertising positions for that Amazon Delivery Station.

    Weird timing. But brilliant to see progress!

    Papers were saying 20 jobs, you'll have 10,000sq ft. to yourself :pac:


  • Registered Users, Registered Users 2 Posts: 3,237 ✭✭✭darragh o meara


    Possibly a sign of things to come but I ordered 2 items over the past 2 days and was expecting to wait at least a week for delivery. 1st Item dispatched same day and the 2nd item that I ordered which I wasn't expecting until the end of next week dispatched within a few hours, I even got a message from An Post to say it would be delivered in the next day or two ( Usually means next day when I get these ) the stuff I ordered to my address-pal which was delivered last Friday still hasn't arrived..

    I miss my Prime delivery and hope that its only a temporary issue...


  • Registered Users, Registered Users 2 Posts: 6,180 ✭✭✭1huge1


    sdanseo wrote: »
    Lol. LESS THAN AN HOUR after ordering it’s despatched. 1820hrs.
    What a joke, they are treating the Irish like 2nd class citizens basically

    Thanks for this.

    I ordered the One Plus 8 from amazon last night to my Dublin address (it said estimated delivery is Friday the 3rd of July).

    It turns out, I need the phone asap now, so I've cancelled my order and reordered it using the Northern Irish address on Parcel Motel with an estimated delivery date of Monday (to the belfast location, it'll be interesting to see how fast parcel motel get it to Dublin).

    Plus, going from 23% vat to 20% vat has saved me £15 which more than offsets the parcel motel cost.


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,383 Mod ✭✭✭✭whiterebel


    1huge1 wrote: »
    Thanks for this.

    I ordered the One Plus 8 from amazon last night to my Dublin address (it said estimated delivery is Friday the 3rd of July).

    It turns out, I need the phone asap now, so I've cancelled my order and reordered it using the Northern Irish address on Parcel Motel with an estimated delivery date of Monday (to the belfast location, it'll be interesting to see how fast parcel motel get it to Dublin).

    Plus, going from 23% vat to 20% vat has saved me £15 which more than offsets the parcel motel cost.

    Have you taken out the additional insurance?


  • Registered Users, Registered Users 2 Posts: 9,276 ✭✭✭sdanseo


    Update: item delivered to Addresspal less than 18 hours after it was ordered.

    AP yet to so much as acknowledge its existence. Is that normal?
    I've only ever used Addresspal from the US.


  • Registered Users, Registered Users 2 Posts: 6,180 ✭✭✭1huge1


    whiterebel wrote: »
    Have you taken out the additional insurance?

    No, I generally don't to be honest.


  • Registered Users, Registered Users 2 Posts: 16,009 ✭✭✭✭Discodog


    whiterebel wrote: »
    Have you taken out the additional insurance?

    How can you do this ? I know that AP insurance is higher for home delivery but can you increase the amount for PO collection ?


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,383 Mod ✭✭✭✭whiterebel


    PM only cover for €100 if its lost or damaged, no matter what the value. You can’t up the cover via AP.


  • Registered Users, Registered Users 2 Posts: 115 ✭✭Thingymebob


    whiterebel wrote: »
    PM only cover for €100 if its lost or damaged, no matter what the value. You can’t up the cover via AP.

    You sure?

    Parcel Motel Protect is an extended liability service from Parcel Motel that automatically protects your parcels to the value of €100 as per our terms and conditions of service.

    If you are ordering or sending parcels that are worth more than €100 you can avail of three extended liability options for the duration of 14 days.

    Our Parcel Motel Protect options are:

    €500 Cover – for 14 days at a cost of €3.50
    €1000 Cover – for 14 days at a cost of €7.00
    €1500 Cover – for 14 days at a cost of €10.50

    Simply sign in to your account and choose the extend liability to secure even further peace of mind when collecting, returning or sending parcels with Parcel Motel.


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  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,383 Mod ✭✭✭✭whiterebel


    You sure?

    Parcel Motel Protect is an extended liability service from Parcel Motel that automatically protects your parcels to the value of €100 as per our terms and conditions of service.

    If you are ordering or sending parcels that are worth more than €100 you can avail of three extended liability options for the duration of 14 days.

    Our Parcel Motel Protect options are:

    €500 Cover – for 14 days at a cost of €3.50
    €1000 Cover – for 14 days at a cost of €7.00
    €1500 Cover – for 14 days at a cost of €10.50

    Simply sign in to your account and choose the extend liability to secure even further peace of mind when collecting, returning or sending parcels with Parcel Motel.

    I was answering the previous 2 posts. Poster doesn’t normally insure - pointed out normal cover is only €100. Also addressed previous post about increasing cover with An Post/AddressPal


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