Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

** ALL ** Passport Queries take.two. **! Mod-note in post#1288

Options
1…6263656768…130

Comments

  • Options
    #1922
    Farmer_3650
    Registered Users Posts: 575 ✭✭✭Farmer_3650


    I applied for a passport online a few weeks ago and sent the required documents last week. Today, I got an email saying that I need to send them government issued photo ID. The only photo ID I have is my driving license, which I cannot send away as I am driving every day. Would they accept my old learner permit which is out of date 2 years? Thanks.


  • Options
    #1923
    Eod100
    Registered Users Posts: 11,653 ✭✭✭✭Eod100


    Farmer_3650 wrote: »
    I applied for a passport online a few weeks ago and sent the required documents last week. Today, I got an email saying that I need to send them government issued photo ID. The only photo ID I have is my driving license, which I cannot send away as I am driving every day. Would they accept my old learner permit which is out of date 2 years? Thanks.

    Say it would need to be in date. Maybe a certified copy would do? Check requirements on site, should have answer


  • Options
    #1924
    shayp83
    Registered Users Posts: 62 ✭✭shayp83


    Hi all, does anyone know if DFA will accept a photo copy of my passport as proof of citizenship for my childs first passport, my birth cert is fairly worn and i don't feel comfortable sending my real passport off to them, i could get another birth cert during the week but was hoping to send it all off first thing tomorrow, thanks.


  • Options
    #1925
    Caranica
    Registered Users Posts: 10,026 ✭✭✭✭Caranica


    shayp83 wrote: »
    Hi all, does anyone know if DFA will accept a photo copy of my passport as proof of citizenship for my childs first passport, my birth cert is fairly worn and i don't feel comfortable sending my real passport off to them, i could get another birth cert during the week but was hoping to send it all off first thing tomorrow, thanks.

    Why don't you want to send your passport? They deal with first passports for children all the time and return your passport.


  • Options
    #1926
    shayp83
    Registered Users Posts: 62 ✭✭shayp83


    Caranica wrote: »
    Why don't you want to send your passport? They deal with first passports for children all the time and return your passport.

    I'd just be worried incase it got lost is all.


  • Advertisement
  • Options
    #1927
    killbillvol2
    Registered Users Posts: 5,178 ✭✭✭killbillvol2


    shayp83 wrote: »
    Hi all, does anyone know if DFA will accept a photo copy of my passport as proof of citizenship for my childs first passport.

    Not a chance.


  • Options
    #1928
    Nigel Fairservice
    Registered Users, Moderators, Regional Abroad Moderators Posts: 2,183 Mod ✭✭✭✭Nigel Fairservice


    shayp83 wrote: »
    Hi all, does anyone know if DFA will accept a photo copy of my passport as proof of citizenship for my childs first passport, my birth cert is fairly worn and i don't feel comfortable sending my real passport off to them, i could get another birth cert during the week but was hoping to send it all off first thing tomorrow, thanks.

    Just send your birth certificate. It's easier to replace your birth cert than a lost passport. If you're concerned about the state of the one you have just call into your local births death and marriages office and they will print another copy for you for €20.


  • Options
    #1929
    macnug
    Registered Users Posts: 619 ✭✭✭macnug


    Applying for two of my kids passports, we'll 3 actually but the eldest is a renewal so not relevant. With regards to the two first time passports, do you have to send both the guardians passports/birth certificates or would one for each child do? It says documents for each application have to be in individual envelopes.


  • Options
    #1930
    Cakerbaker
    Registered Users Posts: 850 ✭✭✭Cakerbaker


    macnug wrote: »
    Applying for two of my kids passports, we'll 3 actually but the eldest is a renewal so not relevant. With regards to the two first time passports, do you have to send both the guardians passports/birth certificates or would one for each child do? It says documents for each application have to be in individual envelopes.

    You only need to send one parents documents with each application.


  • Options
    #1931
    Banjaxed82
    Registered Users Posts: 1,943 ✭✭✭Banjaxed82


    I'm having an absolute mare trying to sort the photo for my son's passport.

    Doing the application online. I took the picture myself (many times) in front of plain background with a DSLR stills camera. Well lit, etc, etc.... and it kept rejecting the photos I shot.

    I finally gave up, went to the chemist. Got them to do it. Looks like a million other ID Photos I've had before. Uploaded the JPEG version.......same thing! Rejected.

    Anyone had similar issue?

    Thanks


  • Advertisement
  • Options
    #1932
    Johnny Sausage
    Closed Accounts Posts: 890 ✭✭✭Johnny Sausage


    Does it say why it is rejected?

    Did you call them to see if its an issue with eh website or anything?


  • Options
    #1933
    scamalert
    Registered Users Posts: 3,739 ✭✭✭scamalert


    any specific resolution or size limit, dslr would be like 20-50 megs, if not site issue seems resolution could be the culprit.


    any specifics given for uploading photo, or why its rejected ?


  • Options
    #1934
    Banjaxed82
    Registered Users Posts: 1,943 ✭✭✭Banjaxed82


    Reason was.... "your subject is too close or too far from the camera." Or something to that effect.

    As you can imagine I tried every range and the chemist photo looked like the last 10 photos I've done.

    File size definitely wasn't the issue.


  • Options
    #1935
    ted1
    Registered Users Posts: 23,309 ✭✭✭✭ted1


    Just do it on your phone. Forget about the DSLR. I’ve done mine my wife’s and kids recently. Stand against a neutral wall and take a shot.

    https://passportonline.dfa.ie/Apply/Passport


  • Options
    #1936
    Ms.RBrite
    Registered Users Posts: 10 ✭Ms.RBrite


    Yes, I had similar issues even got the photo booth pictures, which were marked as approved but weren't accepted. Turns out it was the issue was his hair, let's just say he's got wild hair! So, I tried again, same pics only difference was I tied his hair up in a pony and what do you know they were accepted!!


  • Options
    #1937
    billyhead
    Registered Users Posts: 9,589 ✭✭✭billyhead


    After you have been send a passport in the post does anyone know how long it takes for your official birth cert, marraige certificate to be send out. If anyone has any experience of this was it a few weeks?


  • Options
    #1938
    Caranica
    Registered Users Posts: 10,026 ✭✭✭✭Caranica


    billyhead wrote: »
    After you have been send a passport in the post does anyone know how long it takes for your official birth cert, marraige certificate to be send out. If anyone has any experience of this was it a few weeks?

    They usually return the documents with the passport


  • Options
    #1939
    billyhead
    Registered Users Posts: 9,589 ✭✭✭billyhead


    Caranica wrote: »
    They usually return the documents with the passport

    Cheers. They didn't in this case.


  • Options
    #1940
    Ponster
    Moderators, Recreation & Hobbies Moderators Posts: 10,911 Mod ✭✭✭✭Ponster


    Like what ted1 said. I had the same error "your subject is too close or too far from the camera." when using a photo taken in at the chemist. I eventually used some random passport photo app on my phone and it worked first time. Took 7 days for my passport to be sent to me (UK).


  • Options
    #1941
    Farmer_3650
    Registered Users Posts: 575 ✭✭✭Farmer_3650


    I need to send a certified copy of my driving license to get my passport. Do I just get a Garda to sign a copy of my driving license or is there more to it? Thanks


  • Advertisement
  • Options
    #1942
    endofrainbow
    Registered Users Posts: 2,608 ✭✭✭endofrainbow


    Farmer_3650 wrote: »
    I need to send a certified copy of my driving license to get my passport. Do I just get a Garda to sign a copy of my driving license or is there more to it? Thanks

    A certified copy will need to be stamped by Garda Station.


  • Options
    #1943
    condra
    Registered Users Posts: 3,849 ✭✭✭condra


    I'm having a right pain with the passportonline website refusing my photos. Following all the rules and still photos are being rejected.
    Photo failure reasons:
    You must be standing in front of a plain, light coloured background. Ensure there is good lighting (not too bright or too dark) and no shadows in the background.

    The photo is well lit and I'm in front of a plain white background.

    Any ideas? Thanks


  • Options
    #1944
    This is it
    Registered Users Posts: 5,224 ✭✭✭This is it


    condra wrote: »
    I'm having a right pain with the passportonline website refusing my photos. Following all the rules and still photos are being rejected.



    The photo is well lit and I'm in front of a plain white background.

    Any ideas? Thanks

    It can be difficult to get right. I got someone to take about 20 photos at slightly different distances and in as night a light as possible, just uploaded them one by one until one was accepted. I found the distance needed to be a little further back than they suggest and then they crop the image slightly. It's no exact science unfortunately


  • Options
    #1945
    pl4ichjgy17zwd
    Closed Accounts Posts: 2,053 ✭✭✭pl4ichjgy17zwd


    condra wrote: »
    I'm having a right pain with the passportonline website refusing my photos. Following all the rules and still photos are being rejected.



    The photo is well lit and I'm in front of a plain white background.

    Any ideas? Thanks

    I submitted an application a couple of weeks ago and it just took trying different angles and a completely plain white (not off-white or cream or anything, even though they say in the guidelines that will be okay). It was annoying at first but then as above I took a bunch of photos in one go and it was just a matter of uploading until one was accepted.


  • Options
    #1946
    condra
    Registered Users Posts: 3,849 ✭✭✭condra


    Thank you both. I’ll keep trying


  • Options
    #1947
    condra
    Registered Users Posts: 3,849 ✭✭✭condra


    I don't know what's going on. I've tried a dozen times now and it keeps failing. This is driving me nuts. The "Contact Us" page always says "Webchat Agents are busy right now."

    This passport is getting rather urgent too. FML :mad:


  • Options
    #1948
    Eod100
    Registered Users Posts: 11,653 ✭✭✭✭Eod100


    condra wrote: »
    I don't know what's going on. I've tried a dozen times now and it keeps failing. This is driving me nuts. The "Contact Us" page always says "Webchat Agents are busy right now."

    This passport is getting rather urgent too. FML :mad:

    Would imagine they're operating on a skeleton staff if at all so passports may not be processed now. If you need a passport for urgent travel for emergency reasons they may be able to assist.


  • Options
    #1949
    pl4ichjgy17zwd
    Closed Accounts Posts: 2,053 ✭✭✭pl4ichjgy17zwd


    condra wrote:
    I don't know what's going on. I've tried a dozen times now and it keeps failing. This is driving me nuts. The "Contact Us" page always says "Webchat Agents are busy right now."

    Passport applications aren't being processed, they're just being accepted and only online at that.

    The notice says if it's for urgent emergency travel you should contact the web chat... Could you obsessively refresh to try and catch a free web agent?


  • Options
    #1950
    condra
    Registered Users Posts: 3,849 ✭✭✭condra


    I'll do my best. I actually need a passport to get married. My fiances Employment Visa is nearing an end so things are becoming a little more urgent.

    Thanks again


  • Advertisement
  • Options
    #1951
    pl4ichjgy17zwd
    Closed Accounts Posts: 2,053 ✭✭✭pl4ichjgy17zwd


    condra wrote:
    I'll do my best. I actually need a passport to get married. My fiances Employment Visa is nearing an end so things are becoming a little more urgent.

    Hope you get sorted! Congratulations.


Advertisement