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Anyone having bother with Virgin Broadband?

  • 27-04-2020 06:29PM
    #1
    thenightman
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭


    Am in West Dublin. Online light on router flashing for last two hours and no broadband. Virgin TV is still working fine though.


«134567

Comments

  • #2
    jayo2004
    Registered Users, Registered Users 2 Posts: 359 ✭✭jayo2004


    thenightman wrote: »
    Am in West Dublin. Online light on router flashing for last two hours and no broadband. Virgin TV is still working fine though.

    Yes second time tonight it went. Back just now though


  • #3
    Charlie19
    Registered Users, Registered Users 2 Posts: 12,056 ✭✭✭✭Charlie19


    The whole of the UK and Ireland seem to be having issues with Virgin media broadband.


  • #4
    dsagra
    Registered Users, Registered Users 2 Posts: 49 ✭dsagra


    yes, same here in D6 for the last hour and half or so, Internet comes and goes, at the moment...


  • #5
    SteM
    Registered Users, Registered Users 2 Posts: 7,773 ✭✭✭SteM


    Yeah, there's thread on AH about it. Seems to be issues all over this evening.


  • #6
    ffocused
    Registered Users, Registered Users 2 Posts: 1,273 ✭✭✭ffocused


    thenightman wrote: »
    Am in West Dublin. Online light on router flashing for last two hours and no broadband. Virgin TV is still working fine though.

    Same in Kildare, went at 5.15 and got it back after rebooting router. Gone again in last 10 minutes. Tv still working. There’s another thread about it already on AH forum.


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  • #7
    moby2101
    Registered Users, Registered Users 2 Posts: 1,605 ✭✭✭moby2101


    Same here in Limerick, looks to be a serious outtage across UK also


  • #8
    bluefinger
    Registered Users, Registered Users 2 Posts: 1,806 ✭✭✭bluefinger


    Ours down Dublin south central.
    Been coming and going all day.
    Back now


  • #9
    Paddy El
    Registered Users, Registered Users 2 Posts: 30 ✭Paddy El


    Down for me, in west Dublin. Went right in the middle of a game of online poker. Not impressed.


  • #10
    theteal
    Registered Users, Registered Users 2 Posts: 7,590 ✭✭✭theteal


    Having little drops throughout the day in Essex


  • #11
    Infini
    Registered Users, Registered Users 2 Posts: 4,740 ✭✭✭Infini


    Must be something on their network mines cut out for the third time in the past 2hrs router doesnt seem to be having issues so it must be an issue on virgins network itself.


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  • #12
    Mountjoy Mugger
    Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    Gone again.


  • #13
    Duke of Url
    Closed Accounts Posts: 1,661 ✭✭✭Duke of Url


    Yes on and off that past 3 hours in Kildare


  • #14
    titan18
    Registered Users, Registered Users 2 Posts: 12,075 ✭✭✭✭titan18


    4th time it's gone on me in the last 2 hours. Think they'd post something on social media saying what's up.


  • #15
    JDxtra
    Registered Users, Registered Users 2 Posts: 6,150 ✭✭✭JDxtra


    Major outage of some sort wiping out VM in UK and Ireland, plus their mainland European operations under different names.

    Three outages so far this evening.


  • #16
    Charlie19
    Registered Users, Registered Users 2 Posts: 12,056 ✭✭✭✭Charlie19


    titan18 wrote: »
    4th time it's gone on me in the last 2 hours. Think they'd post something on social media saying what's up.

    Maybe their internet is down:)


  • #17
    sonofenoch
    Registered Users, Registered Users 2 Posts: 2,839 ✭✭✭sonofenoch


    Yep on and off....been having DNS issues on web pages for quite a while...


    62 quid PM :rolleyes:


  • #18
    JohnCleary
    Registered Users, Registered Users 2 Posts: 10,209 ✭✭✭✭JohnCleary


    Galway, Apr 27...
    oO6Kk9S.png


  • #19
    cherryghost
    Moderators, Technology & Internet Moderators Posts: 17,160 Mod ✭✭✭✭cherryghost


    It's happening at :16 every hour for the past 3 hours. Our company has direct contact with their IP team, and they are in the dark with us over communications (normally they are open and clear with us).


  • #20
    thenightman
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭thenightman


    Aye coming and going, fair annoying. Tracert shows it not making it out to aorta like it usually does, so it's not a local problem to me anyway at least. Don't want to give up my router for a Virgin hub, which I was worried about!


  • #21
    Agent Smith
    Moderators, Regional East Moderators Posts: 21,505 Mod ✭✭✭✭Agent Smith


    Meanwhile, at Virgin media...

    SnRQfh.gif


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  • #22
    Mech1
    Registered Users, Registered Users 2 Posts: 5,196 ✭✭✭Mech1


    im able to use internet but my computer says no internet connection!!!


  • #23
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Dublin 5 it's bad the last few hours. Reboot the box helps for 20 or 30 minutes


  • #24
    ozmo
    Registered Users, Registered Users 2 Posts: 3,898 ✭✭✭ozmo


    sonofenoch wrote: »
    62 quid PM :rolleyes:

    Lots of people mostly UK giving out loads about them on twitter over this- but I have to say its been absolutely years since I had any issues with them.

    “Roll it back”



  • #25
    IQO
    Registered Users, Registered Users 2 Posts: 355 ✭✭IQO


    Same here, Dublin 16. Internet going on and off over the last 2 hours.

    Seems to be a widespread issue if you see the number of tweet coming up about it now: https://twitter.com/search?q=virginmediaie&s=09

    There is a similar ongoing outage at the moment in the UK: https://www.independent.co.uk/life-style/gadgets-and-tech/news/virgin-media-down-not-working-internet-tv-wifi-today-fix-a9486636.html

    Hope it'll be fine again tomorrow morning when half the country continues to work from home.


  • #26
    circadian
    Moderators, Social & Fun Moderators Posts: 8,111 Mod ✭✭✭✭circadian


    Is it a DNS issue or does it appear more like a BGP issue? Haven't had a chance to sit down at the computer yet and only noticed because the kids wanted some telly on.


  • #27
    JDxtra
    Registered Users, Registered Users 2 Posts: 6,150 ✭✭✭JDxtra


    Yes, no issues for a very long time. Been great during lock down. Looking at Twitter, UK customers seem to be very angry and inpatient.


  • #28
    Alun
    Registered Users, Registered Users 2, Paid Member Posts: 21,547 ✭✭✭✭Alun


    Not a DNS issue, I have mine set to Google DNS and still having problems.


  • #29
    thenightman
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭thenightman


    JDxtra wrote: »
    Yes, no issues for a very long time. Been great during lock down. Looking at Twitter, UK customers seem to be very angry and inpatient.


    Sure that's the nature of Twitter, tends to bring out the nasty side of people.



    In fairness to Virgin here, I can't remember the last time I had a broadband outage and I've had them since the ntl days of 1.5mb 'always' on bb! I'd say the network is under huge strain these last few weeks as well.


  • #30
    Infini
    Registered Users, Registered Users 2 Posts: 4,740 ✭✭✭Infini


    Service IS stable nearly all the time it's rare to actually have any issue's at all with them network wise so it's probably a fault somewhere on Virgin's actual network. Least with all the people giving out someone will likely find the problem quick enough right now NOONE can afford to have the internet crapping out on em.


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  • #31
    ixoy
    Moderators, Entertainment Moderators Posts: 18,084 Mod ✭✭✭✭ixoy


    A good number of our team were on a call when the service dropped. Quite frustrating.
    The issue was big enough to make BBC News, so at least it'll force them to address it. Haven't had problems since the first drop but I see other people still having intermittent issues.


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