Anyone having bother with Virgin Broadband?

thenightman

Am in West Dublin. Online light on router flashing for last two hours and no broadband. Virgin TV is still working fine though.

jayo2004

thenightman wrote: »

Am in West Dublin. Online light on router flashing for last two hours and no broadband. Virgin TV is still working fine though.

Yes second time tonight it went. Back just now though

Charlie19

The whole of the UK and Ireland seem to be having issues with Virgin media broadband.

dsagra

yes, same here in D6 for the last hour and half or so, Internet comes and goes, at the moment...

SteM

Yeah, there's thread on AH about it. Seems to be issues all over this evening.

ffocused

thenightman wrote: »

Am in West Dublin. Online light on router flashing for last two hours and no broadband. Virgin TV is still working fine though.

Same in Kildare, went at 5.15 and got it back after rebooting router. Gone again in last 10 minutes. Tv still working. There’s another thread about it already on AH forum.

moby2101

Same here in Limerick, looks to be a serious outtage across UK also

bluefinger

Ours down Dublin south central.
Been coming and going all day.
Back now

Paddy El

Down for me, in west Dublin. Went right in the middle of a game of online poker. Not impressed.

theteal

Having little drops throughout the day in Essex

Infini

Must be something on their network mines cut out for the third time in the past 2hrs router doesnt seem to be having issues so it must be an issue on virgins network itself.

Mountjoy Mugger

Gone again.

Duke of Url

Yes on and off that past 3 hours in Kildare

titan18

4th time it's gone on me in the last 2 hours. Think they'd post something on social media saying what's up.

JDxtra

Major outage of some sort wiping out VM in UK and Ireland, plus their mainland European operations under different names.

Three outages so far this evening.

Charlie19

titan18 wrote: »

4th time it's gone on me in the last 2 hours. Think they'd post something on social media saying what's up.

Maybe their internet is down:)

sonofenoch

Yep on and off....been having DNS issues on web pages for quite a while...


62 quid PM :rolleyes:

JohnCleary

Galway, Apr 27...

cherryghost

It's happening at :16 every hour for the past 3 hours. Our company has direct contact with their IP team, and they are in the dark with us over communications (normally they are open and clear with us).

thenightman

Aye coming and going, fair annoying. Tracert shows it not making it out to aorta like it usually does, so it's not a local problem to me anyway at least. Don't want to give up my router for a Virgin hub, which I was worried about!

Agent Smith

Meanwhile, at Virgin media...

Mech1

im able to use internet but my computer says no internet connection!!!

Sleeper12

Dublin 5 it's bad the last few hours. Reboot the box helps for 20 or 30 minutes

ozmo

sonofenoch wrote: »

62 quid PM :rolleyes:

Lots of people mostly UK giving out loads about them on twitter over this- but I have to say its been absolutely years since I had any issues with them.

IQO

Same here, Dublin 16. Internet going on and off over the last 2 hours.

Seems to be a widespread issue if you see the number of tweet coming up about it now: https://twitter.com/search?q=virginmediaie&s=09

There is a similar ongoing outage at the moment in the UK: https://www.independent.co.uk/life-style/gadgets-and-tech/news/virgin-media-down-not-working-internet-tv-wifi-today-fix-a9486636.html

Hope it'll be fine again tomorrow morning when half the country continues to work from home.

circadian

Is it a DNS issue or does it appear more like a BGP issue? Haven't had a chance to sit down at the computer yet and only noticed because the kids wanted some telly on.

JDxtra

Yes, no issues for a very long time. Been great during lock down. Looking at Twitter, UK customers seem to be very angry and inpatient.

Alun

Not a DNS issue, I have mine set to Google DNS and still having problems.

thenightman

JDxtra wrote: »

Yes, no issues for a very long time. Been great during lock down. Looking at Twitter, UK customers seem to be very angry and inpatient.

Sure that's the nature of Twitter, tends to bring out the nasty side of people.



In fairness to Virgin here, I can't remember the last time I had a broadband outage and I've had them since the ntl days of 1.5mb 'always' on bb! I'd say the network is under huge strain these last few weeks as well.

Infini

Service IS stable nearly all the time it's rare to actually have any issue's at all with them network wise so it's probably a fault somewhere on Virgin's actual network. Least with all the people giving out someone will likely find the problem quick enough right now NOONE can afford to have the internet crapping out on em.

ixoy

A good number of our team were on a call when the service dropped. Quite frustrating.
The issue was big enough to make BBC News, so at least it'll force them to address it. Haven't had problems since the first drop but I see other people still having intermittent issues.

JDxtra

...it's 18 minutes past, have we survived?

JDxtra

Dropped again there 2 minutes ago.

sham69

Same Dublin 7, every hour or so, drops for a couple of mins...

bloodless_coup

Gone at the moment. Does this mean I have to watch actual over the air TV? What is this the 50s?

ondafly

They’ve gone down the toilet since upc/liberty change.

I regularly have outages from them in d7. Last one was 3 weeks ago. I’ve even contemplated getting a Dsl line as backup it’s been so unreliable. So I was actually relieved when saw how widespread it’s happening this evening.

JDxtra

Went again at :16 minutes past. Eeek. Very unusual.

lotas

Seems it's not just ireland. Liberty global uk/de/ch/pl all effected. Seems I can get to 2 hops after my router and then it dies.

ArielAtom

Gone here in D14 for the last 10 mins.

ninebeanrows

Down again last 10mins

Reckon it's the Russians.

If telecommunications can be completely sabotaged for 24hrs, the new world order could be in place by time we are back online.

Good luck to all in these troubling hours

Heart Break Kid

ondafly wrote: »

They’ve gone down the toilet since upc/liberty change.

I regularly have outages from them in d7. Last one was 3 weeks ago. I’ve even contemplated getting a Dsl line as backup it’s been so unreliable. So I was actually relieved when saw how widespread it’s happening this evening.

Yes UPC were better.... tad hyperbolic, not much has really changed except better speeds.

Duke of Url

Same is happening to colleagues in Germany.

JDxtra

And back again after 10 minutes.

ninebeanrows

They really are dulling our senses. Nothing will shock us when the curtains are drawn

RunnerDub

Mine is on and off all day in Dublin City

Happy4all

Coming and going since around 5 pm.

Europe wide problem I read. Richard's pulled the plug

youcancallmeal

JohnCleary wrote: »

Galway, Apr 27...

How do you get these stats? Is it an app on your computer or your router?

killbillvol2

Time to watch 50ish minute episodes and hope to get to the end before the next outage!

Arrival

Since starting to work from home in early March it seems the internet with them has been so unreliable. By right we should be getting some compensation for this, even just a tenner or twenty quid credit would be appreciated. No such decency from them though of course, such bad form

CinemaGuy45

Heart Break Kid wrote: »

Yes UPC were better.... tad hyperbolic, not much has really changed except better speeds.

There was never a takeover UPC are Virgin.

UPC acquired Virgin Media in the UK and just rebranded here there was no change NONE.

JohnCleary

youcancallmeal wrote: »

How do you get these stats? Is it an app on your computer or your router?

I have several Cisco Merakis.