Overcharge in Aldi, Limerick

YFlyer · 15-04-2020 08:25PM #1

I just bought some fruit, potatoes, cheese and cider in Aldi. Paid by my card and put the receipt in the bag with the groceries.

Then back at the house, I checked the receipt and the bill was €44.00. There was two items added 9359 *STORAGE BOX SET 15.99 D. That is €32 over charge.

Anyone know what this storage box set is?

limnam · 15-04-2020 08:26PM

Did you go back to the shop?

colm_mcm · 15-04-2020 08:27PM

It’s probably something that was scanned in error.

ijohhj · 15-04-2020 08:27PM

Who isn't paying attention to the total at Aldi? Would love to be so unconcerned with money.

FFVII · 15-04-2020 08:28PM

Manually entered wrong code, something didn't scan

Happy4all · 15-04-2020 08:30PM

You walked out if the shop paying €44 for a few bits that cost €12 without it raising an alarm bells in your head?

L1011 · 15-04-2020 08:32PM

People are easily distracted these days so maybe drop the judgement about missing it at the time everybody...

Go back and I imagine it'll be refunded immediately.

Fann Linn · 15-04-2020 08:33PM

Somehow, I had a very slight feeling, that the OP wouldn't get much sympathy around these parts when the initial post was made.

YFlyer · 15-04-2020 08:36PM

limnam wrote: »

Did you go back to the shop?

The shop closed at 8 pm. Will head up there in the morning.

YFlyer · 15-04-2020 08:42PM

Happy4all wrote: »

You walked out if the shop paying €44 for a few bits that cost €12 without it raising an alarm bells in your head?

I was behind the screen and packing the groceries. I wasn't paying much attention to what the cashier was saying. I replied by 'I'll pay by card.'

YFlyer · 15-04-2020 08:43PM

FFVII wrote: »

Manually entered wrong code, something didn't scan

Just noticed that the mistake was the wrong code for two pears.

Nigel Fairservice · 15-04-2020 08:43PM

My Dad picked up a few bits in Super Valu a few weeks ago. He picked up some dog food and it scanned in at €28 at the till. My Dad gets this dog food regularly and knows it doesn't cost €28. When he questioned it with the checkout operator she said it cost €28....computer says no. He just told her to void it. I imagine it was something to do in the background with the barcode and what Super Valu's system said it related to. He went the following week and the dog food was scanning at its normal price.

FFVII · 15-04-2020 08:43PM

YFlyer wrote: »

I was behind the screen and packing the groceries. I wasn't paying much attention to what the cashier was saying. I replied by 'I'll pay by card.

???

Ignorant?

Non essential journey.

Should get jail.

L1011 · 15-04-2020 08:47PM

FFVII wrote: »

???

Ignorant?

Non essential journey.

Should get jail.

Wrong forum for this, whether you are joking or not

YFlyer · 15-04-2020 08:47PM

FFVII wrote: »

???

Ignorant?

Non essential journey.

Should get jail.

Bring back the gallows.

Bruthal · 15-04-2020 08:48PM

YFlyer wrote: »

Bring back the gallows.

There would be no shortage of hangmen anyway.

Happy4all · 15-04-2020 08:53PM

YFlyer wrote: »

I was behind the screen and packing the groceries. I wasn't paying much attention to what the cashier was saying. I replied by 'I'll pay by card.'

YFlyer,

I appreciate fully that it's easy to get distracted. I was just thinking about it from my normal position shopping which is often along the following lines of, I have €30 in the bank and I am anxious to know the final bill before I pay

They will have it of cctv and no problem refunding you tomorrow.

YFlyer · 15-04-2020 09:05PM

Happy4all wrote: »

YFlyer,

I appreciate fully that it's easy to get distracted. I was just thinking about it from my normal position shopping which is often along the following lines of, I have €30 in the bank and I am anxious to know the final bill before I pay

They will have it of cctv and no problem refunding you tomorrow.

Thanks Happy4all

I'm not flushed myself. Was using the credit card.

I'm hoping that they'll realise that the wrong code was entered.

I don't even know what a storage box set is.

What I did find odd was that the cashier said to the next customer while she was putting her groceries on the conveyor that he has to head off for a couple of minutes.

colm_mcm · 15-04-2020 09:12PM

Probably to throw some storage boxes in the boot.

ijohhj · 15-04-2020 09:24PM

YFlyer wrote: »

What I did find odd was that the cashier said to the next customer while she was putting her groceries on the conveyor that he has to head off for a couple of minutes.

This is going to be the next big Netflix true crime series, I can tell.

YFlyer · 16-04-2020 07:56AM

Another poster on the local forum suggested this:

'Email Aldi head office and attach pic of receipt.

Explain the situation and how you think the wrong code was imputed. Tell them that if ot resolved you will contact your bank and ask for a chargeback.'

I may do that if it is not solved at the store.

colm_mcm · 16-04-2020 08:04AM

Would the bank even do a chargeback in this case?

RCSATELLITES · 16-04-2020 08:09AM

L1011 wrote: »

People are easily distracted these days so maybe drop the judgement about missing it at the time everybody...

Go back and I imagine it'll be refunded immediately.

How is the person going to prove the next day they didn't actually buy those items,may I ask??? Gonna have to get cctv footage. People should always have common sense doesn't matter what's going on, especially now with what's going on.

YFlyer · 16-04-2020 08:12AM

colm_mcm wrote: »

Would the bank even do a chargeback in this case?

I'll see how I get on at the store. There is an exchange within 60 days on the receipt.

YFlyer · 16-04-2020 08:13AM

RCSATELLITES wrote: »

How is the person going to prove the next day they didn't actually buy those items,may I ask??? Gonna have to get cctv footage. People should always have common sense doesn't matter what's going on, especially now with what's going on.

I'll see what they say.

RCSATELLITES · 16-04-2020 08:14AM

Nigel Fairservice wrote: »

My Dad picked up a few bits in Super Valu a few weeks ago. He picked up some dog food and it scanned in at €28 at the till. My Dad gets this dog food regularly and knows it doesn't cost €28. When he questioned it with the checkout operator she said it cost €28....computer says no. He just told her to void it. I imagine it was something to do in the background with the barcode and what Super Valu's system said it related to. He went the following week and the dog food was scanning at its normal price.

Never accept what someone says is correct when you know your correct. You learnt that from me, not your dad. ðŸ˜‚

RCSATELLITES · 16-04-2020 08:22AM

YFlyer wrote: »

I'll see what they say.

Let us know how to get on. I know Aldi and Lidl are harder to deal with when it comes to things like this, compared to Super Valu or Dunnes. You will even find it hard to know who to actually talk with. Just be genuine and persistent, good luck.

silver2020 · 16-04-2020 08:41AM

YFlyer wrote: »

Another poster on the local forum suggested this:

'Email Aldi head office and attach pic of receipt.

Explain the situation and how you think the wrong code was imputed. Tell them that if ot resolved you will contact your bank and ask for a chargeback.'

I may do that if it is not solved at the store.

Are you serious??????

Why not go the full hog while you are at it and say that you will petition the high court for winding up.

FFS

YFlyer · 16-04-2020 08:50AM

silver2020 wrote: »

Are you serious??????

Why not go the full hog while you are at it and say that you will petition the high court for winding up.

FFS

Yes I agree.

Vegeta · 16-04-2020 08:52AM

silver2020 wrote: »

Are you serious??????

Why not go the full hog while you are at it and say that you will petition the high court for winding up.

FFS

Help me understand your point of view here. Charge-backs are a method of last resort when a transaction goes wrong and the store/seller will not engage or refund you. It is a very useful aspect of using a credit card to buy things.

Why would the op not try to get his money back if the store will not work with him and look into the error?

16-04-2020 08:55AM

RCSATELLITES wrote: »

Never accept what someone says is correct when you know your correct. You learnt that from me, not your dad. ðŸ˜‚

You have never been wrong? That’s impressive.

Overcharge in Aldi, Limerick

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