Mitsubishi Outlander PHEV

Geimhreadh · 09-01-2020 11:35AM

stimpson wrote: »

Don't sweat it. It's known as the GOM - or Guess-o-meter. It will estimate your range based on previous driving. Fully charge it, and run it to empty and that should give you a fair idea of your range (although it's worse in winter)

If you are in Dublin I'd be happy to check your actual capacity with the Watchdog.

Thanks for the offer.

Thing is it's not showing fully charged, only half charged on the display.

I d understand if it showed fully charged and 11 miles as its estimating but the fact its showing half full has me worried.

When I run it down to zero will the petrol engine kick automatically to run on it's own or does it start charging the batteries as well?

stimpson · 09-01-2020 11:40AM

Geimhreadh wrote: »

Thanks for the offer.

Thing is it's not showing fully charged, only half charged on the display.

I d understand if it showed fully charged and 11 miles as its estimating but the fact its showing half full has me worried.

When I run it down to zero will the petrol engine kick automatically to run on it's own or does it start charging the batteries as well?

Did you charge it overnight? If it was only half empty then 11 miles is about right.

When the battery is empty the motor will kick in for a bit and charge it up 1-2%, then turn off, then come back on again etc. If you accelerate hard then it will drive the wheels too.

Geimhreadh · 09-01-2020 11:42AM

stimpson wrote: »

Did you charge it overnight? If it was only half empty then 11 miles is about right.

When the battery is empty the motor will kick in for a bit and charge it up 1-2%, then turn off, then come back on again etc. If you accelerate hard then it will drive the wheels too.

Left on charge all night. Battery bar only showing half full this morning.

stimpson · 09-01-2020 11:57AM

Geimhreadh wrote: »

Left on charge all night. Battery bar only showing half full this morning.

Ok. That’s not right. Is there a charge timer set? You can check it on the touch screen.

Geimhreadh · 09-01-2020 12:10PM

stimpson wrote: »

Ok. That’s not right. Is there a charge timer set? You can check it on the touch screen.

Haven't got the app to work yet and cant see where on the touch screen that can be set

stimpson · 09-01-2020 12:15PM

Geimhreadh wrote: »

Haven't got the app to work yet and cant see where on the touch screen that can be set

Info button, then Settings tab, EV Settings, Charging Timer.

stimpson · 09-01-2020 12:18PM

More info on charge timer here: https://www.mitsubishi-motors.com/en/products/outlander_phev1/app/remote/reference.html#1

Geimhreadh · 09-01-2020 12:19PM

stimpson wrote: »

Info button, then Settings tab, EV Settings, Charging Timer.

Thanks, unfortunately all switched off. Good idea though.

stimpson · 09-01-2020 12:20PM

Were you using the granny cable? there is an LED on it to show if there is an error.

Geimhreadh · 09-01-2020 12:28PM

stimpson wrote: »

Were you using the granny cable? there is an LED on it to show if there is an error.

Yep granny cable for now. There's a fast charge station close by, going to spin up to that tonight and see does that go past 50%, if it does at least its just the cable, if not something wrong with the batteries.

Cant make it back to the dealer until tomorrow anyway.

stimpson · 09-01-2020 12:32PM

Geimhreadh wrote: »

Yep granny cable for now. There's a fast charge station close by, going to spin up to that tonight and see does that go past 50%, if it does at least its just the cable, if not something wrong with the batteries.

Cant make it back to the dealer until tomorrow anyway.

I'm 99% sure it's not the battery. Any issues I've seen like this are down to issues with charging.

You need an ESB ecars account and card to use the chargers - have you got one?

KCross · 09-01-2020 12:42PM

Geimhreadh wrote: »

Battery only half charged and showing 11 miles left.

Stick it on charge at home over night and this morning showing half charged and 11 miles.

Clearly the overnight charge did nothing. Did you confirm that it was actually charging and didnt give an error?

Must be a timer or something that prevented the charge session from starting.

Might be time to pull out the manual?!

slicedpanman · 09-01-2020 12:43PM

sounds like, from your original post, you did plug it in overnight - and tried to full charge it.
But it sounds like it didn't charge at all - check if there are charge timers set and or location based timing set. Remove all of those and try charging again tonight

edit: snap! what KCross said

Geimhreadh · 09-01-2020 12:47PM

stimpson wrote: »

I'm 99% sure it's not the battery. Any issues I've seen like this are down to issues with charging.

You need an ESB ecars account and card to use the chargers - have you got one?

Just signed up and card on the way. Thought there was a pay as go option as well at the charge points?

Geimhreadh · 09-01-2020 12:50PM

KCross wrote: »

Clearly the overnight charge did nothing. Did you confirm that it was actually charging and didnt give an error?

Must be a timer or something that prevented the charge session from starting.

Might be time to pull out the manual?!

Sorry I m not explaining this correctly.

When I picked up the car it was have charged and showing 11 miles.

I drove it yesterday and it was showing less that a quarter charge and 3 miles when I put it on charge last night. Charge light came on dash and on Granny cable display.

This morning after being plugged in for 12 hours, it had been charged back up to 50% with 11 mile range.

slicedpanman · 09-01-2020 12:57PM

Geimhreadh wrote: »

Sorry I m not explaining this correctly.

When I picked up the car it was have charged and showing 11 miles.

I drove it yesterday and it was showing less that a quarter charge and 3 miles when I put it on charge last night. Charge light came on dash and on Granny cable display.

This morning after being plugged in for 12 hours, it had been charged back up to 50% with 11 mile range.

I'd still check timers... if they are set you will not have gotten the full 12 hours of charge.
If there were no timers - then 12 should easily be enough to charge to 100% --> and if this really happened it looks very odd, take it to a Mitsubishi dealer and get it checked, still under warranty (assuming the odo is not too high)

KCross · 09-01-2020 12:58PM

Geimhreadh wrote: »

Sorry I m not explaining this correctly.

When I picked up the car it was have charged and showing 11 miles.

I drove it yesterday and it was showing less that a quarter charge and 3 miles when I put it on charge last night. Charge light came on dash and on Granny cable display.

This morning after being plugged in for 12 hours, it had been charged back up to 50% with 11 mile range.

Ah ok, thats different then.

It would either be a battery problem like you said or a timer/setting that stops it at 50%. I dont know enough about the Outlander menus/timers to advise so I'll leave it to the owners to advise.

stimpson · 09-01-2020 12:59PM

Geimhreadh wrote: »

Just signed up and card on the way. Thought there was a pay as go option as well at the charge points?

No PAYG, but if you install the ecars app you should be able to initiate the charge with your phone.

Geimhreadh · 09-01-2020 01:05PM

slicedpanman wrote: »

I'd still check timers... if they are set you will not have gotten the full 12 hours of charge.
If there were no timers - then 12 should easily be enough to charge to 100% --> and if this really happened it looks very odd, take it to a Mitsubishi dealer and get it checked, still under warranty (assuming the odo is not too high)

Thanks, times checks and none set.
Bought from Mitsubishi dealer to avoid problems like this so it's going back tomorrow if the quick charge doesnt get it past 50%

70000 miles and 4 years old. Website has 8 year/100k miles warranty on the batteries.

If it's not covered the car is going back to the dealer and I go somewhere else.

rolion · 09-01-2020 01:16PM

Geimhreadh wrote: »

Thanks, times checks and none set.
Bought from Mitsubishi dealer to avoid problems like this so it's going back tomorrow if the quick charge doesnt get it past 50%

70000 miles and 4 years old. Website has 8 year/100k miles warranty on the batteries.

If it's not covered the car is going back to the dealer and I go somewhere else.

Oh...cool your jets, disconnect the battery and plug in the kettle for a nice warm cup of tea.
If you are not able to deal with a small situation like this, I don't see you long time in that PHEV !

My advise is to take photos of the dashboard before, during and after every charge session.
Bring the car to a fast charger station and give it a full charge. That will bring the battery to almost 80ish. As someone said before, the GOM is a hit and miss, more indication that reality.
Make sure that the battery charge indicator in the left side goes almost to full. Not the numerical indicator.

Disconnect the cable and drive around for few kilometers.
Wait until fully discharged and plug in the home charger.
I'm not sure a granny cable will do magic but at 2Kwish should take almost 6 hours to charge fully.

If the issue persist, with the photos taken from sessions you can bring it to the garage for a quick check. Without photos, is just words AND you may end up without a car for couple of days.

Warranty of 8 years applied ONLY to Irish cars.
If the car is imported from UK, is only 5 years.
Even by the dealer, is still 5 years.

I'm base din Dublin, i can help you with a charger that does instant reporting on the charging rates, voltage and wattage.
Also, I have a working dongle that can help you in relation to inside workings.

Ah, and not lastly, enjoy it.

Geimhreadh · 09-01-2020 01:24PM

rolion wrote: »

Oh...cool your jets, disconnect the battery and plug in the kettle for a nice warm cup of tea.
If you are not able to deal with a small situation like this, I don't see you long time in that PHEV !

My advise is to take photos of the dashboard before, during and after every charge session.
Bring the car to a fast charger station and give it a full charge. That will bring the battery to almost 80ish. As someone said before, the GOM is a hit and miss, more indication that reality.
Make sure that the battery charge indicator in the left side goes almost to full. Not the numerical indicator.

Disconnect the cable and drive around for few kilometers.
Wait until fully discharged and plug in the home charger.
I'm not sure a granny cable will do magic but at 2Kwish should take almost 6 hours to charge fully.

If the issue persist, with the photos taken from sessions you can bring it to the garage for a quick check. Without photos, is just words AND you may end up without a car for couple of days.

Warranty of 8 years applied ONLY to Irish cars.
If the car is imported from UK, is only 5 years.
Even by the dealer, is still 5 years.

I'm base din Dublin, i can help you with a charger that does instant reporting on the charging rates, voltage and wattage.
Also, I have a working dongle that can help you in relation to inside workings.

Ah, and not lastly, enjoy it.

Appreciate the advice. The jets are ice cold, but as I said IF the problem is not my charging cable and IF they say they can't fix it under warranty then I would want my money back.

Already planned to try quick charge tonight and if that works re try the granny charging to see what could have gone wrong on my side.

Really glad i spent more for the GX4h. Heated seat and steering wheel are a great bonus.

stimpson · 09-01-2020 01:27PM

rolion wrote: »

Warranty of 8 years applied ONLY to Irish cars.
If the car is imported from UK, is only 5 years.
Even by the dealer, is still 5 years.

I'm base din Dublin, i can help you with a charger that does instant reporting on the charging rates, voltage and wattage.
Also, I have a working dongle that can help you in relation to inside workings.

Ah, and not lastly, enjoy it.

UK 2016 and later has a battery warranty of 8 Years / 100,000 miles.

rolion · 09-01-2020 01:39PM

Geimhreadh wrote: »

Appreciate the advice. The jets are ice cold,

Really glad i spent more for the GX4h. Heated seat and steering wheel are a great bonus.

I have a 4HS and believe me, it gets better !
But, cool your heated steering wheel as that is heated only half of the circle, kind of 4 and 8 radius. When you steer, the cold and hot sections keeps you awake ! apparently is to do with airbags and hands location. I find it very stupid.

stimpson wrote: »

UK 2016 and later has a battery warranty of 8 Years / 100,000 miles.

Battery maybe, i was talking about the car warranty.
Dealer said different but I don't want to enter an argument now.
Is a difference between Irish and UK imported.

xalot · 09-01-2020 01:57PM

There has been a number of Catalytic Converter thefts in our estate. Does anyone know if Outlanders are more vulnerable than other hybrids? Did a bit of research and other sites say that the converter is integrated with the engine so harder to remove than, say, a Gen 2 Prius....

Has anyone taken any steps to make it harder to remove? Would appreciate any advice...

stimpson · 09-01-2020 01:58PM

rolion wrote: »

I have a 4HS and believe me, it gets better !
But, cool your heated steering wheel as that is heated only half of the circle, kind of 4 and 8 radius. When you steer, the cold and hot sections keeps you awake ! apparently is to do with airbags and hands location. I find it very stupid.

Battery maybe, i was talking about the car warranty.
Dealer said different but I don't want to enter an argument now.
Is a difference between Irish and UK imported.

Warranty is confusing as it differs with MY and where it was bought. Just wanted to let the OP know.

My understanding is that U.K. cars pre 2016 are 3 years, post 2016 are 5 years and all have 8 year battery warranty.

og2k7 · 09-01-2020 02:27PM

stimpson wrote: »

Warranty is confusing as it differs with MY and where it was bought. Just wanted to let the OP know.

My understanding is that U.K. cars pre 2016 are 3 years, post 2016 are 5 years and all have 8 year battery warranty.

I have 151 and UK import and the UK Mitsu confirmed it was 5 years warranty - as far as i remember it was 5 years starting in 2015

stimpson · 09-01-2020 02:28PM

og2k7 wrote: »

I have 151 and UK import and the UK Mitsu confirmed it was 5 years warranty - as far as i remember it was 5 years starting in 2015

Maybe it was MY15 then. See - it's confusing!!

slicedpanman · 09-01-2020 02:52PM

Geimhreadh wrote: »

Appreciate the advice. The jets are ice cold, but as I said IF the problem is not my charging cable and IF they say they can't fix it under warranty then I would want my money back.

Already planned to try quick charge tonight and if that works re try the granny charging to see what could have gone wrong on my side.

Really glad i spent more for the GX4h. Heated seat and steering wheel are a great bonus.

Just did a little experiment in mine... perhaps everything is normal/expected in your car

Its nice and cold (5C) here in Limerick at the moment, just charged mine to full - probably not 100% but pretty close, the battery bar looked to be at the top. [Have never found a % indicator for the battery, don't think there is one, so not sure how you're seeing 50%] Anyway my GOM says 34km (21 miles - note EPA range is 22).
BUT if I turn on cabin heating, set to auto and 20C the GOM drops to 18km --> which is 11 miles :eek:

Do you have your cabin heating on? Try turning it off

Geimhreadh · 09-01-2020 04:05PM

slicedpanman wrote: »

Just did a little experiment in mine... perhaps everything is normal/expected in your car

Its nice and cold (5C) here in Limerick at the moment, just charged mine to full - probably not 100% but pretty close, the battery bar looked to be at the top. [Have never found a % indicator for the battery, don't think there is one, so not sure how you're seeing 50%] Anyway my GOM says 34km (21 miles - note EPA range is 22).
BUT if I turn on cabin heating, set to auto and 20C the GOM drops to 18km --> which is 11 miles :eek:

Do you have your cabin heating on? Try turning it off

Hey thanks for testing yours out for comparison. No cabin heating or anything on before getting into the car this morning.

50% is my interpretation of the battery bar looking half full.

Spoke to the dealer agreed it should have charged fully and to test with the fast charging and with the granny charger again tonight. Should narrow down if it's my lead or the car.

If it is the car hopefully it's something small but they will sorted he said.

kanuseeme · 09-01-2020 06:19PM

Check the cable on the granny charger, the short length from the 3 pin plug to the box. My charger, the wires broke just where they enter the box, its a common enough problem with them.
You could have started charging and the cable moved and stopped .

Another problem could be your extension lead over heating, it will stop charging if it gets hot, thats if your using one, just uncoil it.

Mitsubishi Outlander PHEV

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