Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

larchielads · 26-10-2019 08:44AM

I've noticed that when I'm indoors , larchville, John's park, dunmore road in Waterford speeds are only 5 mbs at best but around town ie city centre it's up around 20mbs. No dropped calls or anything like that, text messages workin fine. I'm on the network since Thursday

wolf9 · 26-10-2019 08:49AM

Lennyzip wrote: »

I just checked the website for the craic . I could be mistaken but the layout has changed . I remember a couple of days ago I could select a day to be ported . That option is not there now . Hmmmm , I wonder why . I presume you can only do it now once you order & your SIM actually arrives . They wouldn't be moving the goalposts now would they?

They changed it last week to try cope with the demand, they had so many orders with port dates but people didn't have their Sims yet. Also changed delivery from 2 to 10 days. I think its Good to see a reaction to issues and quick update of website. Many wouldn't bother messing with website.

Grumpypants · 26-10-2019 08:49AM

Signed up on Monday. Got my email Friday with my account number. Expecting the sims next week. They certainly arent fast.

I don't mind I've paid vodafone up to the 8th.

KOR101 · 26-10-2019 08:50AM

fritzelly wrote: »

Instead of posting a twitter link to the bastion of no idea about BB or mobile networks can you give a tldr description

Only hard fact is that 171 problem seems to being caused by their interaction with one particular operator (refuses to name) rather than Gomo itself.

Otherwise, speculation aplenty.......and Adrian is good company as ever!

whodafunk · 26-10-2019 08:58AM

My number was allegedly ported over yesterday evening but unable to receive calls. Tried logging in online but it keeps getting me to verify email and then try to log back in but going around in circles. Sent them an email. Is there any way I can speed up or chase this process? Thank you

26-10-2019 09:00AM

whodafunk wrote: »

My number was allegedly ported over yesterday evening but unable to receive calls. Tried logging in online but it keeps getting me to verify email and then try to log back in but going around in circles. Sent them an email. Is there any way I can speed up or chase this process? Thank you

My mate had issues porting from Virgin and she logged into webchat and they had it sorted out in a few minutes after she waited in the queue, took about a half hour all in apparently...

whodafunk · 26-10-2019 09:02AM

Fieldog wrote: »

My mate had issues porting from Virgin and she logged into webchat and they had it sorted out in a few minutes after she waited in the queue, took about a half hour all in apparently...

Perfect - thanks a million

mymo · 26-10-2019 09:06AM

whodafunk wrote: »

My number was allegedly ported over yesterday evening but unable to receive calls. Tried logging in online but it keeps getting me to verify email and then try to log back in but going around in circles. Sent them an email. Is there any way I can speed up or chase this process? Thank you

I found the link for chat on the website (the one that says chat here) not the tab at the side of the screen, gets you into a chat almost straight away. Not that they were much help to me, but its a different issue to yours

supersean1999 · 26-10-2019 09:11AM

Set the port time for 10am all up and running straight away.

mossie · 26-10-2019 09:16AM

I'm looking to port my number from postmobile to gomo. When I put in my number on gomo site it says I'm with Vodafone. I know postmobile uses the Vodafone network. Is it normal for postmobile to show as vodafone in this case?

paulaosas · 26-10-2019 09:22AM

How long does it take for the sim to be delivered? As I want to order today not sure when it will arrive.

Mrcaramelchoc · 26-10-2019 09:26AM

Amazing the amount of people in this thread that have no patience.

goob20s · 26-10-2019 09:28AM

Useless speeds. Set up went well at least

Aquos76 · 26-10-2019 09:29AM

mossie wrote: »

I'm looking to port my number from postmobile to gomo. When I put in my number on gomo site it says I'm with Vodafone. I know postmobile uses the Vodafone network. Is it normal for postmobile to show as vodafone in this case?

Yeah, that’s normal, as far as I know those on 48 see they are with Tesco network.

RJellybean · 26-10-2019 09:30AM

paulaosas wrote: »

How long does it take for the sim to be delivered? As I want to order today not sure when it will arrive.

The website says up to 10 working days but it seems to be hit and miss. Some people who ordered early this week have received their sims but others including me who ordered on the second day are still waiting.

DopeTech · 26-10-2019 09:30AM

goob20s wrote: »

Useless speeds. Set up went well at least

But is eir any better in your area? I'd doubt it.

Nonoperational · 26-10-2019 09:32AM

This is going to absolutely destroy the Eir network, like Three. Getting 0.5 Mbit on Eir, 120 Mbit on Vodafone, both 4 bars on the same phone.

26-10-2019 09:33AM

goob20s wrote: »

Useless speeds. Set up went well at least

That's fairly shoddy, where are you based, are you using the correct APN?

g6fdyotp5nj2l7 · 26-10-2019 09:45AM

mymo wrote:

I found the link for chat on the website (the one that says chat here) not the tab at the side of the screen, gets you into a chat almost straight away. Not that they were much help to me, but its a different issue to yours

Where is that link

KOR101 · 26-10-2019 09:52AM

paulaosas wrote: »

How long does it take for the sim to be delivered? As I want to order today not sure when it will arrive.

About 7 to 10 days.

paul-2008 · 26-10-2019 10:07AM

Anyone able to get into the online chat? I can get to type my name in but no one ever comes online. Have tried several times since yesterday morning

Stevek101 · 26-10-2019 10:10AM

Anyone still without a SIM and number on profile from ordering on the 15th/16th?

whodafunk · 26-10-2019 10:17AM

paul-2008 wrote: »

Anyone able to get into the online chat? I can get to type my name in but no one ever comes online. Have tried several times since yesterday morning

Nope had chat on for over an hour and nothing. Very annoying.can somebody post the working chat link please?

mooseknunkle · 26-10-2019 10:21AM

mooseknunkle wrote: »

Im at a loss with them,got my sim on Tuesday and have tried to port on 3 separate occasions and each time i get a text saying "we tried to move your number to our network but there is already a move in progress for this number",i was onto customer care yesterday and they said there is no move in progress and they didnt know why i was getting that text,cant even get onto web chat today its just sitting there with nobody replying!

I tried to port again this morning and same thing i keep getting a text to say a move is already in progress,tried to contact them on twitter and web chat but no reply..all this is just too much hassle for such a little reward and not worth the bother for me so sent them a mail to cancel...

goob20s · 26-10-2019 10:23AM

Fieldog wrote: »

That's fairly shoddy, where are you based, are you using the correct APN?

What's the correct APN?

NIMAN · 26-10-2019 10:23AM

Nonoperational wrote: »

This is going to absolutely destroy the Eir network, like Three. Getting 0.5 Mbit on Eir, 120 Mbit on Vodafone, both 4 bars on the same phone.

... and I suppose they have no min/max speeds advertised, so you can't complain when you get slow internet?

paul-2008 · 26-10-2019 10:25AM

mooseknunkle wrote: »

I tried to port again this morning and same thing i keep getting a text to say a move is already in progress,tried to contact them on twitter and web chat but no reply..all this is just too much hassle for such a little reward and not worth the bother for me so sent them a mail to cancel...

Im having the same issue - can you tell me, when you go into your online account does it show "My current orders" and your order is showing as "In Progress"? The missus ported over this morning no issues, i have been trying a week now and account is still showing in progress so i think this is why..

ED E · 26-10-2019 10:25AM

goob20s wrote: »

Useless speeds. Set up went well at least

Thats edge.

Toggle airplane mode. The eNB didnt register me for 4G until the first cycle off/on.

mooseknunkle · 26-10-2019 10:30AM

paul-2008 wrote: »

Im having the same issue - can you tell me, when you go into your online account does it show "My current orders" and your order is showing as "In Progress"? The missus ported over this morning no issues, i have been trying a week now and account is still showing in progress so i think this is why..

Yep still says in progress

paul-2008 · 26-10-2019 10:33AM

mooseknunkle wrote: »

Yep still says in progress

ok, thanks! I'm 99% sure this is the issue. Just after getting on to chat so will give them one more chance to try fix it and will cancel if they cant

Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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